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Heritage Toyota Catonsville - Service Center

Baltimore, MD

2.5
298 Reviews

298 Reviews of Heritage Toyota Catonsville - Service Center

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March 07, 2019

Highlander Luis Asturias was quick getting me checked in and explained all the recommended services. I didn’t feel any pressure having to get them done this visi More

by Highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Asturias
Mar 11, 2019 -

Heritage Toyota Catonsville responded

Hi! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2019

service Luis Asturias assisted as a walk in customer and got my service done in 1 hour. I Ama happy customer . see Luis for a great service expirience. More

by oo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Asturias, Alexandra Sanderson
Mar 11, 2019 -

Heritage Toyota Catonsville responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Toyota Catonsville! We hope to see you soon!

February 17, 2019

Crystal was great! Overall great experience! Set up service appt. with Luis, and Crystal handled the appointment. Both were knowledgeable and courteous. Crystal was so More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Pierre
Feb 20, 2019 -

Heritage Toyota Catonsville responded

Shawn, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2019

Review Breanna Y. was amazing and helped me through everything. They always make sure you are getting the best quality service. The cost was great and didn't More

by Samb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breanna Yardborough
Feb 18, 2019 -

Heritage Toyota Catonsville responded

Hello, we are so happy to read such a great review about Heritage Toyota Catonsville! We hope to see you soon!

February 11, 2019

Helpful and informative Nautica was super helpful and informative about what services my vehicle needed and what to expect. I will definitely return for service again & refer More

by Tchaywood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nautica Evans
Feb 13, 2019 -

Heritage Toyota Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 11, 2019

Helpful very knowledgeable about my car I brought my grandfather up to the dealership service center very clean very organzized service department I was directed to Nautica where she was abl More

by Tre23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nautica Evans
Feb 13, 2019 -

Heritage Toyota Catonsville responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

February 11, 2019

GREAT SERVICE Tajai was an excellent person to deal with today she was very professional.tajai moved very fast and even showed me where to sign up for the shuttle s More

by Keionta spriggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tajai Dallas
Feb 13, 2019 -

Heritage Toyota Catonsville responded

Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

February 10, 2019

The service ASM was so polite and bubbly Tajai was so nice she made my experience waiting a delight. So comical and helpful and knowledgeable about the products I was amazed ! Definitely wort More

by Britt28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tajai Dallas
Feb 13, 2019 -

Heritage Toyota Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 10, 2019

Safety Recall Appt. Car service appt.’s have never been an event to look forward to, but after working with Customer Rep, Robin Yokum and technition Cam, I will surely l More

by pomeroy29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Yokum
Feb 13, 2019 -

Heritage Toyota Catonsville responded

Hi, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 06, 2019

Another GREAT experience at Heritage Toyota It is always a pleasure working with Tajai Dallas. She ensures I am in and out. She is the reason I come back!!! Thank you! More

by KEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tajai Dallas
Feb 13, 2019 -

Heritage Toyota Catonsville responded

Thanks for your praise and kind comments about our team! We appreciate your repeat business, and look forward to your next visit! Take care!

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