Heritage Toyota Catonsville - Service Center

Crystal was great! Why mess with my setting? The customer service agent, Crystal P., was great! I had an oil change. Yet, everytime i get my car back, the driver's seat has been moved in every p The customer service agent, Crystal P., was great! I had an oil change. Yet, everytime i get my car back, the driver's seat has been moved in every posdible way. They drive the car less than a mile so why the need to lower, tilt, and move the seat back? Other than that, the service was good. Hopefully the work will prove to be good too. More

Excellent service Luis Asturias was my service advisor. I repair my car at affordable price and fast. My car was fixed in a timely manner. I was happy with my service. Luis Asturias was my service advisor. I repair my car at affordable price and fast. My car was fixed in a timely manner. I was happy with my service. More

Highlander Luis Asturias was quick getting me checked in and explained all the recommended services. I didn’t feel any pressure having to get them done this visi Luis Asturias was quick getting me checked in and explained all the recommended services. I didn’t feel any pressure having to get them done this visit, although I did. More

service Luis Asturias assisted as a walk in customer and got my service done in 1 hour. I Ama happy customer . see Luis for a great service expirience. Luis Asturias assisted as a walk in customer and got my service done in 1 hour. I Ama happy customer . see Luis for a great service expirience. More

Crystal was great! Overall great experience! Set up service appt. with Luis, and Crystal handled the appointment. Both were knowledgeable and courteous. Crystal was so Overall great experience! Set up service appt. with Luis, and Crystal handled the appointment. Both were knowledgeable and courteous. Crystal was so helpful and kind - good people skills! She made my visit to Heritage a great one! More

Review Breanna Y. was amazing and helped me through everything. They always make sure you are getting the best quality service. The cost was great and didn't Breanna Y. was amazing and helped me through everything. They always make sure you are getting the best quality service. The cost was great and didn't hurt my wallet. More

Helpful and informative Nautica was super helpful and informative about what services my vehicle needed and what to expect. I will definitely return for service again & refer Nautica was super helpful and informative about what services my vehicle needed and what to expect. I will definitely return for service again & refer Friends/Family More

Helpful very knowledgeable about my car I brought my grandfather up to the dealership service center very clean very organzized service department I was directed to Nautica where she was abl I brought my grandfather up to the dealership service center very clean very organzized service department I was directed to Nautica where she was able to get us in and out with a quick oil change and even multi point inspection definitely will be back More

GREAT SERVICE Tajai was an excellent person to deal with today she was very professional.tajai moved very fast and even showed me where to sign up for the shuttle s Tajai was an excellent person to deal with today she was very professional.tajai moved very fast and even showed me where to sign up for the shuttle she didn’t just send me off she went the extra mile I rate her the best at Toyota hands down. Thank you !!! More

The service ASM was so polite and bubbly Tajai was so nice she made my experience waiting a delight. So comical and helpful and knowledgeable about the products I was amazed ! Definitely wort Tajai was so nice she made my experience waiting a delight. So comical and helpful and knowledgeable about the products I was amazed ! Definitely worth the wait if you have to and you won’t be disappointed with the services. More