Heritage Toyota Catonsville - Service Center

Service experience I had the pleasure of working with Tajai Dallas. She is very professional always smiling and make sure the service is done quickly. Thanks for the gre I had the pleasure of working with Tajai Dallas. She is very professional always smiling and make sure the service is done quickly. Thanks for the great experience at Heritage Toyota. More

Service on Toyota Corolla Robyn Yokum is my Service Advisor. She is pleasant, courteous and knowledgable. I really appreciate the way she explains the mechanics and needs of my Robyn Yokum is my Service Advisor. She is pleasant, courteous and knowledgable. I really appreciate the way she explains the mechanics and needs of my vehicle. I not only notice the way she shows concern for my vehicle but of the other customers she assisted. Thank you Robyn !!! 😊We need more people like you. More

Best customer service dealership This dealership is extremely professional. They were very knowledgeable and answered all my questions. Leaving there, I did not feel taken advantage o This dealership is extremely professional. They were very knowledgeable and answered all my questions. Leaving there, I did not feel taken advantage of. I would absolutely recommend this dealership to my family and friends. Great job! More

Outstanding Customer Support Next day appointment, On time completion while I waited for service and recall software update. Crystal was great. i highly recommend this dealer for Next day appointment, On time completion while I waited for service and recall software update. Crystal was great. i highly recommend this dealer for scheduled maintenance. More

Service. Service advisor: Robin Yokum Service advisor, Robin Yokum is the most courteous and helpful person I have come across including at Heritage Toyota. She was considerate, paid atten Service advisor, Robin Yokum is the most courteous and helpful person I have come across including at Heritage Toyota. She was considerate, paid attention to the conversation and acted professionally with a helping hand. Greatly appreciated, will work with her in the future. More

Great customer service My name is Martaza Yasin , I was service with Tajai Dallas. She made sure I was checked in and out. My service got done very fast and sufficiently. I My name is Martaza Yasin , I was service with Tajai Dallas. She made sure I was checked in and out. My service got done very fast and sufficiently. I will definitely be back! Thank you! More

Service experience My overall experience was great! Breanna Yardborough is AWESOME! She is always very informative and never lets you go without covering all bases. Grea My overall experience was great! Breanna Yardborough is AWESOME! She is always very informative and never lets you go without covering all bases. Greatly Appreciated More

excellent work and service to the Hispanic community excellent work and good service and good cooperation with the clientnice for anyone who needs a service and it is highly recommended to say that the t excellent work and good service and good cooperation with the clientnice for anyone who needs a service and it is highly recommended to say that the toyota has an excellent work team the best for anyone who needs it More

RAV4 Toy Luis Asturias gave me his person cell number so I can text him when my phone did not work at work. He arranged a spicial pick up Luis Asturias gave me his person cell number so I can text him when my phone did not work at work. He arranged a spicial pick up More

The employees make it great. Crystal, Tajai, Breanna, Alex, Vaughn, Chris, and other various personnel provide excellent service each visit. From entry to exit, superior and profe Crystal, Tajai, Breanna, Alex, Vaughn, Chris, and other various personnel provide excellent service each visit. From entry to exit, superior and professional treatment and handling is efficiently rendered. Explicit concerns are readily attended to, explanation of service terms are explained clearly, personalities are cordial and welcoming. Issues are managed with tact and diplomacy to customer satisfaction. Appreciation and Gratitude are important; employees are human, not robots. They make a choice to serve here - they could choose to serve elsewhere... Grade A. ~ C. Brown ~ 2019 More