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Heritage Toyota Catonsville - Service Center

Baltimore, MD

2.5
298 Reviews

298 Reviews of Heritage Toyota Catonsville - Service Center

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March 19, 2019

Excellent Luis Asturias was my service advisor. He was helpful and polite. I am always please with my service here at Heritage Toyota Catonsville. Also, I was a More

by Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Asturias
Mar 22, 2019 -

Heritage Toyota Catonsville responded

Hi Black, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 18, 2019

Great Experience! Very respectful,great personality, knowledgeable and the atmosphere was pleasant. I would definitely recommend someone and hope they will have the sam More

by Von plus1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breanna Yardborough
Mar 19, 2019 -

Heritage Toyota Catonsville responded

We're very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

Apr 18, 2019 -

Heritage Toyota Catonsville responded

We're glad to hear we could make this such a smooth and simple process for you! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2019

Robin is the best Robin has always gone out of her way to keep my car happy. No matter what the problem, she jumps right on it and has it taken care of. More

by My#2dog
Recommend Dealer
Yes
Employees Worked With
Robin Yokum
Mar 19, 2019 -

Heritage Toyota Catonsville responded

We are happy you enjoyed your experience. Please feel free to visit us anytime!

March 18, 2019

Fast and easy. My service advisor was very friendly and make the experience very pleasant. He also seemed to know what he was talking about when explaining my cars r More

by Bmuller90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Asturias
Apr 18, 2019 -

Heritage Toyota Catonsville responded

We're happy to hear everything was completed to your satisfaction. If you're ever in need of more help, please let us know!

March 18, 2019

Great service, very friendly and walked me through the entire process! Made me feel very comfortable with all his knowledge of toyota and facilities were v More

by Niki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Asturias
Apr 18, 2019 -

Heritage Toyota Catonsville responded

It is great to hear you had such a positive experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 18, 2019

Service Luis Asturias is my service advisor. He assisted me and I did not have an appointment. I am happy with my service. My car was wash after service More

by Min jung kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Asturias
Apr 18, 2019 -

Heritage Toyota Catonsville responded

Thank you for letting us know Luis was so helpful! We look forward to seeing you again!

March 18, 2019

Wonderful service! I needed to have headlight replaced on my Honda. I went to Heritage without appointment. Wait was minimal and Luis was very kind and professional. More

by John123
Recommend Dealer
Yes
Employees Worked With
Luis Asturias
Apr 18, 2019 -

Heritage Toyota Catonsville responded

We're pleased to hear everything was handled to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

March 16, 2019

Crystal is a excellent Service Advisor I’ve had many cars of all males and have been to many dealerships but Heritage Toyota of Catonsville is lucky to have such a great employee in Crysta More

by Crystal-1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy (salesmen). Matt (old manager), Crystal Pierre
Mar 19, 2019 -

Heritage Toyota Catonsville responded

Thanks for the positive feedback! Your satisfaction means so much to us and if you ever need anything additional, don't hesitate to reach out. Take care!

March 15, 2019

Service experience I had the pleasure of working with Tajai Dallas. She is very professional always smiling and make sure the service is done quickly. Thanks for the gre More

by DesCrazy96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tajai Dallas
Mar 19, 2019 -

Heritage Toyota Catonsville responded

Thank you for your kind review; we are happy to pass along your comments to Tajai! If you're ever in need of more help, please let us know!

March 15, 2019

Service on Toyota Corolla Robyn Yokum is my Service Advisor. She is pleasant, courteous and knowledgable. I really appreciate the way she explains the mechanics and needs of my More

by Alphonsus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nautica Evans, Service Advisor was very pleasant as well. , Robin Yokum
Mar 19, 2019 -

Heritage Toyota Catonsville responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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