Heritage Toyota Catonsville - Service Center

superior customer service Robin is my definition of quality customer service. Her knowledge, friendliness and patience help make my visit welcome, informed and cared about. She Robin is my definition of quality customer service. Her knowledge, friendliness and patience help make my visit welcome, informed and cared about. She can be counted on to make sure things are done right. More

2017 Camry Luis Asturias was very helpful and professional. He answered all the questions I had. He went over my current and future service repairs that I will n Luis Asturias was very helpful and professional. He answered all the questions I had. He went over my current and future service repairs that I will need. More

Excellent Luis Asturias was my service advisor. He was helpful and polite. I am always please with my service here at Heritage Toyota Catonsville. Also, I was a Luis Asturias was my service advisor. He was helpful and polite. I am always please with my service here at Heritage Toyota Catonsville. Also, I was able to get same day appointment. More

Great Experience! Very respectful,great personality, knowledgeable and the atmosphere was pleasant. I would definitely recommend someone and hope they will have the sam Very respectful,great personality, knowledgeable and the atmosphere was pleasant. I would definitely recommend someone and hope they will have the same experience. Great job!😊 More

Robin is the best Robin has always gone out of her way to keep my car happy. No matter what the problem, she jumps right on it and has it taken care of. Robin has always gone out of her way to keep my car happy. No matter what the problem, she jumps right on it and has it taken care of. More

Fast and easy. My service advisor was very friendly and make the experience very pleasant. He also seemed to know what he was talking about when explaining my cars r My service advisor was very friendly and make the experience very pleasant. He also seemed to know what he was talking about when explaining my cars recommendations. More

Great service, very friendly and walked me through the entire process! Made me feel very comfortable with all his knowledge of toyota and facilities were v service, very friendly and walked me through the entire process! Made me feel very comfortable with all his knowledge of toyota and facilities were very clean and welcoming. More

Service Luis Asturias is my service advisor. He assisted me and I did not have an appointment. I am happy with my service. My car was wash after service Luis Asturias is my service advisor. He assisted me and I did not have an appointment. I am happy with my service. My car was wash after service More

Wonderful service! I needed to have headlight replaced on my Honda. I went to Heritage without appointment. Wait was minimal and Luis was very kind and professional. I needed to have headlight replaced on my Honda. I went to Heritage without appointment. Wait was minimal and Luis was very kind and professional. More

Crystal is a excellent Service Advisor I’ve had many cars of all males and have been to many dealerships but Heritage Toyota of Catonsville is lucky to have such a great employee in Crysta I’ve had many cars of all males and have been to many dealerships but Heritage Toyota of Catonsville is lucky to have such a great employee in Crystal. She is always so pleasant and knowledgeable to deal with. She my favorite!!!! Thanks for making my day once again!!! More