
Heritage Toyota Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,556 reviews
Fabulous…. Calvin and Warren were spectacular in their jobs. You are lucky to have them work for heritage. It has been a while since I bought a new car but the Calvin and Warren were spectacular in their jobs. You are lucky to have them work for heritage. It has been a while since I bought a new car but they just made the entire process flawless, totally honest and transparent. More
We were very pleased with everyone we encountered. They were friendly and helpful. The sales floor is very clean and well cared for. Though the music is extremely loud. Tyler Day was our sales rep. They were friendly and helpful. The sales floor is very clean and well cared for. Though the music is extremely loud. Tyler Day was our sales rep. Buying a car is a stressful situation and Tyler put us at ease with his smile and help getting us in the right car. He is very knowledgeable about how all of the features worked. He made sure the car was meant for us and comfortable. Tyler connected my phone to the touch screen. Sebastian in Finance was also helpful If you need a car buy a Toyota from Tyler Day at Heritage Toyota in Catonsville. Mary Jo and John Welsh More
Just wanted to express my appreciation to everyone at Heritage that made my buying experience so pleasant! Tyler was my salesman and I truly enjoyed working with him! Mohammed, Alexa, and others were als Heritage that made my buying experience so pleasant! Tyler was my salesman and I truly enjoyed working with him! Mohammed, Alexa, and others were also involved and all contributed to the most positive time I’ve ever spent buying a car. Thank you all so very much!! I would not hesitate to recommend Heritage to anyone and everyone I know. More
I was treated respectfully and professionally by James Akinola during the purchase of my 2025 Camry. His vast knowledge about buying a car simplified my buying experience. I will definitely recommend this Akinola during the purchase of my 2025 Camry. His vast knowledge about buying a car simplified my buying experience. I will definitely recommend this dealership and James to family and friends just as a family member refereed me to James to buy my car. More
Another deal, another vehicle from Mr. Akinola. He was very attentive and honest. Anyone in the market should ask for him. Akinola. He was very attentive and honest. Anyone in the market should ask for him. More
Brought my Tundra to this dealer for service since it was the closest to my house and the wheel felt like it was going to fall off. Wow was that a huge mistake! I told them the hub/bearing may be bad. Turns the closest to my house and the wheel felt like it was going to fall off. Wow was that a huge mistake! I told them the hub/bearing may be bad. Turns out it was the hub and bearing assembly. They gave me a recommendation for repairs that exceeded $12,000. I look and it includes things like wheels and tires, I have after market wheels and tires which have been fine for 2.5 years, still have stock as a back up but prefer my aftermarket wheels/tires. I mentioned a noise under the hood and the technician (Brian), must have thought to just replace anything that could rattle, included everything from a fan assembly to a idler, tensioner, serpintene belt. Is this what they charge $185 an hour for, what kind of diagnostic is that? I asked the advisor (Curtis) how much to replace the bad hub/bearing assembly. He gave a quote of $3800, the hub is about $343, bearing maybe $126, so how are we getting to $3,800? Curtis was unable to answer that question so I had my car towed from there for $145 to another shop. Had both hub/bearings replaced with alignment and oil change, all Toyota parts, for $2100. Mile One Toyota quoted me $3800 for one side, no alignment or oil change included in that quote. I expected a little more from the dealership but was sadly disappointed. Beware of this dealership for service! More
Mr. Akinola is a very trustworthy man. He was very upfront with everything. Although he took 2 days to work things out, he never gave up on me. Thanks sir. upfront with everything. Although he took 2 days to work things out, he never gave up on me. Thanks sir. More