Heritage Subaru Owings Mills - Service Center

great as always I have been servicing my cars here for years. Best dealer I have worked with. High quality work, professional and kind personnel. Also easy to schedul I have been servicing my cars here for years. Best dealer I have worked with. High quality work, professional and kind personnel. Also easy to schedule compare to other dealers. More

Another great service for the umpteenth time!! I've been buying, servicing and now leasing my family's Subarus at Heritage since 1995. As far as I'm concerned there is no other place I would look t I've been buying, servicing and now leasing my family's Subarus at Heritage since 1995. As far as I'm concerned there is no other place I would look to for anything "Subie". With specific regard to this service which comes a week after I had my wife's Crosstrek serviced, once again the appointment was easy to make and Bill M., the advisor, was on top of the situation. On arrival he inspected the vehicle and sent it to the tech who usually works on my vehicles. An hour later I was on my way confident that my Forester was now in great tune for maximum efficiency and performance. More

Great service! Everything went well. The car runs much better than before. Things were explained in advance, and then done as explained. I was greatly satisfied w Everything went well. The car runs much better than before. Things were explained in advance, and then done as explained. I was greatly satisfied with the result. More

Service with a smile Excellent service Bill is always helpful and the dealership is top notch. It’s always easy to deal with heritage Subaru. Thanks for the excellent Excellent service Bill is always helpful and the dealership is top notch. It’s always easy to deal with heritage Subaru. Thanks for the excellent work More

Excellent service and a very happy customer! Timely, accurate and economical! I was pleased to find that the quote for my tires was even lower at the service department, even combined with the mi Timely, accurate and economical! I was pleased to find that the quote for my tires was even lower at the service department, even combined with the mileage service!! The convenient shuttle drop off at a nearby cafe while my car was being serviced and a complimentary car wash topped off the excellent service. Thank you! More

Professional, timely and personal I had my 2008 Subaru's timing belt replaced last week. Bill Middleton saw to it that my car was scheduled and serviced in the time period he had prom I had my 2008 Subaru's timing belt replaced last week. Bill Middleton saw to it that my car was scheduled and serviced in the time period he had promised. Bill is always courteous and knowledgeable. The other employees I dealt with, particularly Ed (shuttle driver) , and the cashiers were equally pleasant. More

My experience has always been excellent & professional. I rate Heritages’ service as Excellent! I’m always greeted well & my service representative, Bill Middleton, greets me by my name. That is a rare. Th I rate Heritages’ service as Excellent! I’m always greeted well & my service representative, Bill Middleton, greets me by my name. That is a rare. That tells me that he takes pride in remembering his customers. He let’s me know in advance what services will be provided, how much it will cost, how long it will take & let’s me know the progress of the repairs. The auto mechanic are very proficient. I’ve never had to return my vehicle because the repairs weren’t completed properly. Keep up the great work! Linda More

Great dealer from a great car brand Dealership has been extremely courteous throughout the leasing and service process. During leasing, they were quick in discussing terms and the pros/c Dealership has been extremely courteous throughout the leasing and service process. During leasing, they were quick in discussing terms and the pros/cons. With service, the technicians have been patient and quick. No complaints here, they work constantly to provide an incredible experience. 10/10. More

Great Service Bill was awesome to work with! Great service on the forester and will be returning as a customer. The service department is always attentive and see Bill was awesome to work with! Great service on the forester and will be returning as a customer. The service department is always attentive and seeks ways to help out.. More

Bill is the best I visited the dealer for services. Bill was responsive and willing to help. Wayne was the actual mechanic that worked on my car. I am happy with the w I visited the dealer for services. Bill was responsive and willing to help. Wayne was the actual mechanic that worked on my car. I am happy with the work and Bill's understanding of the issues explained for an accurate repair. More