Heritage Subaru Owings Mills - Service Center

75K Maintenance Needed an oil change and wanted the dealership to look into why oil light came on again after 1700 miles from previous oil change and needed 2 quarts Needed an oil change and wanted the dealership to look into why oil light came on again after 1700 miles from previous oil change and needed 2 quarts of oil. Bill suggested and completed some testing. Received a loaner vehicle and work was completed within 3 work days. More

Amazing Bill Middleton is the best. He helped me out while my car was in the shop. If I needed anything he was always available. If he wasn’t available he wou Bill Middleton is the best. He helped me out while my car was in the shop. If I needed anything he was always available. If he wasn’t available he would get in touch in the same day More

Good service, Good people As usual, the folks at Heritage provided me with good service. I would hesitate to take my Subaru any place else. The people at the dealership care As usual, the folks at Heritage provided me with good service. I would hesitate to take my Subaru any place else. The people at the dealership care about their cutomers and the quality of their work. More

Bill Middleton is the best! We have been taking our Subaru(s) to this dealership for service the last 7 years. In that time frame we have worked with Bill Middleton and he has a We have been taking our Subaru(s) to this dealership for service the last 7 years. In that time frame we have worked with Bill Middleton and he has always taken care of us and made sure we were happy with our service. A+++ More

Excellent regular service appointment We have not always had good experiences at this dealership when it comes to warranty issues, however our most recent experience for a regular interval We have not always had good experiences at this dealership when it comes to warranty issues, however our most recent experience for a regular interval service was exceptional. Bill made sure that everything was explained clearly and documented properly. He was extremely friendly and helpful. I would recommend this dealership for a regularly scheduled service. My star rating is based on this visit only. More

6000 mile service Well done, very timely and nice encounter. Taken immediately with a nice person shuttle driver and great conversation. All services explained thorough Well done, very timely and nice encounter. Taken immediately with a nice person shuttle driver and great conversation. All services explained thoroughly and so I could understand. More

All went as planned Service done on time Brought for hitch for my Subaru Forester All went as planned Price was better then thought Waiting room is clean and comfortable. Like getting free Brought for hitch for my Subaru Forester All went as planned Price was better then thought Waiting room is clean and comfortable. Like getting free water&coffee More

Forester Mr. Bill Middleton is outstanding. As always thank you for the great service. He had my car washed. Overall the staff is awesome. I’ll be the Mr. Bill Middleton is outstanding. As always thank you for the great service. He had my car washed. Overall the staff is awesome. I’ll be there in my next service. MM More

Great service as always. Always a great experience when Bill handles my car. He is very professional, friendly and always helpful. Bill always listens to my concerns and get t Always a great experience when Bill handles my car. He is very professional, friendly and always helpful. Bill always listens to my concerns and get things done on time. If all the people i deal with were like Bill i would be very happy. More

Excellent experience with an excellent car. I had a terrific experience with purchasing my new Subaru. The dealership cared about the car I wanted and delivered that exact vehicle. I did not hav I had a terrific experience with purchasing my new Subaru. The dealership cared about the car I wanted and delivered that exact vehicle. I did not have to compromise on anything. I brought the vehicle in for it's first service and the experience was just a good. Pleasant greeting,fast service and a follow-up call to make sure I was happy. I AM! More