Heritage Subaru Catonsville - Service Center

Being a first-time buyer the experience was easy, uneventful, and satisfying. I would refer Heritage to all of my friends. uneventful, and satisfying. I would refer Heritage to all of my friends. More

General Manager Kenny has been exceptional at listening to my concerns, communicating and working to resolve the issues. I feel so much better and look forward to my Forester being completed and returned. to my concerns, communicating and working to resolve the issues. I feel so much better and look forward to my Forester being completed and returned. More

Our service advisor Gabriel Rozzi worked hard to make sure our problems get resolved. He kept us informed throughout the repair process. He did a good job. We are also very pleased with whole service sure our problems get resolved. He kept us informed throughout the repair process. He did a good job. We are also very pleased with whole service department. A friendly and respectful atmosphere made car service a pleasant experience. More

Excellent service, very nice and courteous staff. It was easy to get in and service was performed on time. The shuttle service was late but still good. easy to get in and service was performed on time. The shuttle service was late but still good. More

After several unanswered phone calls, during normal business hours, to get an appointment, one was finally made. Upon arrival, I was met by LeJuan Robinson who took excellent care of getting me through business hours, to get an appointment, one was finally made. Upon arrival, I was met by LeJuan Robinson who took excellent care of getting me through the whole repair process. I would recommend this dealership to anyone if all the service personnel are as good as Ms Robinson. More

My service manager is Lejuan Robinson and I think that she is the best service manager that I have ever had since I started buying cars over 45 years ago. She has a very professional manner and she is alw she is the best service manager that I have ever had since I started buying cars over 45 years ago. She has a very professional manner and she is always friendly and eager to help with any problems one might have with there technical. My car is 5 years old and I know that I may be in the market for another one in a few years and because of people like her I would definitely consider a new Subaru at the dealership were she works. She is the best Subaru has to offer. I know that Subaru is one of the best brands out there but it really is a plus to have exceptional people to represent that brand. Well done in hiring Mrs. Lejuan Robinson. More

Lejuan is a rockstar! She was extremely helpful and understanding. Helped me navigate through a stressful situation with my vehicle. Was prompt to follow up and went out of her way to provide me with t understanding. Helped me navigate through a stressful situation with my vehicle. Was prompt to follow up and went out of her way to provide me with the details about my service. Great work. Thanks again! – Kelsey More

Always a great experience that have me to use your services to lease 3 cars from you over the last 6 years. Great service and great deals.....Friendly atmosphere services to lease 3 cars from you over the last 6 years. Great service and great deals.....Friendly atmosphere More

My service coordinator Lejuan was the most cheerful, courteous, and attentive person I have met in any service department. That level of commitment translates in to great peace of mind that someone in s courteous, and attentive person I have met in any service department. That level of commitment translates in to great peace of mind that someone in service actually cares about your experience and meeting your expectations. Keep up the good work! More