Heritage Subaru Catonsville - Service Center

Great service advsors I have dealt with LeJuan and Jennifer when getting my Forester services. A joy to deal with. Car done on time and service performed well. What else ca I have dealt with LeJuan and Jennifer when getting my Forester services. A joy to deal with. Car done on time and service performed well. What else can you ask for? More

Finally! After poor service at two other local Subaru dealerships, it was so refreshing to get quality customer service from Haritage. LeJuan was great to work After poor service at two other local Subaru dealerships, it was so refreshing to get quality customer service from Haritage. LeJuan was great to work with and made everything very easy and painless. More

Telephone communication problems The receptionist for Subaru : 1 1/2 hrs. After car was scheduled to Be ready , I called and told 1 more hr. I asked tobe called and to have car wash The receptionist for Subaru : 1 1/2 hrs. After car was scheduled to Be ready , I called and told 1 more hr. I asked tobe called and to have car washed. That w as also written on order sheet. Called 1 1/2 hrs. later and she apologized that she had forgotten to call, the had been ready. I waited outside with my paper work for some time and then saw my car drive up the hill to the building for the car wash. After some MORE time it came back down dripping wet but clean. A lot of my time was wasted.This was a recall service. More

Great service department I have been bringing my Subaru to this dealership for service since I purchased it a little over a year ago. They are a fantastic service department. I have been bringing my Subaru to this dealership for service since I purchased it a little over a year ago. They are a fantastic service department. They have always been honest about what the vehicle needs, and they charge a fair price. More

Friendly service I find that I always experience friendly , efficient service. I usually wait for the work , which is painless because of easy access to the internet, I find that I always experience friendly , efficient service. I usually wait for the work , which is painless because of easy access to the internet, More

Excellent Customer Service Very friendly staff that welcomes you as soon as you pull up. Lejuan was friendly and catered to my needs and questions. The team was very fast in che Very friendly staff that welcomes you as soon as you pull up. Lejuan was friendly and catered to my needs and questions. The team was very fast in checking me in and getting my car back to me. Very satisfied customer that will be back. Thanks! More

Very helpful service Lejuan was extremely helpful, courteous and knowledgeable. I had a flat tire and had been to several locations, but supposedly the tire I had was uni Lejuan was extremely helpful, courteous and knowledgeable. I had a flat tire and had been to several locations, but supposedly the tire I had was unique and not in stock. Lejuan located the tire and got it done in an hour or so. More

Service Advisor LeJuan is great! She listens to all and any of my concerns and make sure that someone takes care of it and all my needs are met. LeJuan is great! She listens to all and any of my concerns and make sure that someone takes care of it and all my needs are met. More

Battery for the FOB Great experience,both took really good care of me. I was in and out in 10 min. Could not thank them enough. I will be back again Great experience,both took really good care of me. I was in and out in 10 min. Could not thank them enough. I will be back again More