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Heritage Subaru Catonsville - Service Center
Baltimore, MD
316 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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316 Reviews of Heritage Subaru Catonsville - Service Center
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November 03, 2018
Excellent Service! We purchased our 2014 Forester from Heritage and have had the majority of all the service done there. Ms Cahill and the service techs do an excellent We purchased our 2014 Forester from Heritage and have had the majority of all the service done there. Ms Cahill and the service techs do an excellent job. We have been happy with the service and how we have been treated. I highly recommend this team. More
by scoby
Employees Worked With
Jennifer Cahill
October 31, 2018
Excellent service As usual, Jennifer and the rest of the Heritage staff provided excellent service as I waited for my auto. I have never had an unpleasant experience w As usual, Jennifer and the rest of the Heritage staff provided excellent service as I waited for my auto. I have never had an unpleasant experience while at Heritage. All service personnel should be commended . Thank you More
by Pat536
Employees Worked With
I have worked with Lejuan on previous visits and have found her work to be excellent also., Jennifer Cahill, Lejuan Robinson
October 27, 2018
Recent service experience Explained all work, did it in timely manner, all work satisfactory, washed my car, etc. I do think you are overpriced, especially for oil change and Explained all work, did it in timely manner, all work satisfactory, washed my car, etc. I do think you are overpriced, especially for oil change and air filters. More
by Davest4904
Employees Worked With
Joshua Colon
October 27, 2018
Good, quick service Since moving to Baltimore I've used Heritage Subaru for services and repairs. Ms Cahill has always been exceptionally helpful and responsive. She lets Since moving to Baltimore I've used Heritage Subaru for services and repairs. Ms Cahill has always been exceptionally helpful and responsive. She lets me know what other services or repairs are offered, but never pressures me to have them done. The technicians are thorough and fast. BONUS is their new waiting spaces where they have upgraded to include more areas to plug-in and use laptops, the television is NOT terribly distracting, but still watchable, and, best of all à kiddie play space. <3 (I don't have children myself, but I appreciate this dealership considering the littlest members of our society) More
by Chantel Green
Employees Worked With
Jennifer Cahill
October 24, 2018
Welcoming I feel like I'm visiting a long lost friend when I bring my car in for service and Lejuan greets me. The people who greet me as I pull in are also qui I feel like I'm visiting a long lost friend when I bring my car in for service and Lejuan greets me. The people who greet me as I pull in are also quite helpful. I appreciate the service but wish the oil change cost was more competitive with outside service. More
by Lois
Employees Worked With
Lejuan Robinson
October 23, 2018
Service Lejuan is great and so is everyone else in the service department. The people who are out in the field like Lejuan are hard working women. I see her r Lejuan is great and so is everyone else in the service department. The people who are out in the field like Lejuan are hard working women. I see her running around and up the hill and down the hill. She is amazing. She took great care of me and I appreciate it. More
by Del
Employees Worked With
I leased two Subaru Outbacks from Danny Rosenfield and now he isn't at the dealer any longer., Lejuan Robinson
October 17, 2018
Exceeding Expectations Working with Jennifer Cahill is always a pleasure. She is always professional, knowledgeable, courteous, and friendly. She always seems to find a way Working with Jennifer Cahill is always a pleasure. She is always professional, knowledgeable, courteous, and friendly. She always seems to find a way to go "above and beyond" and helps to reinforce the total value of the Subaru experience. More
by Bernie
Employees Worked With
Jennifer Cahill, Jennifer Cahill
October 10, 2018
Tire check I have been very impressed with Lejuan and the service department. Lejuan is always very friendly and very efficient and gets my car serviced and fin I have been very impressed with Lejuan and the service department. Lejuan is always very friendly and very efficient and gets my car serviced and finished with great efficiency. More
by SteveR
Employees Worked With
Lejuan Robinson
October 10, 2018
Great Service Had a great experience at Heritage Subaru. I asked for a loaner when I made the appointment and when I got to the dealership it was there and ready g Had a great experience at Heritage Subaru. I asked for a loaner when I made the appointment and when I got to the dealership it was there and ready go. The repair was quick and I was back on the road. More
by chilump
Employees Worked With
Lejuan Robinson
October 09, 2018
Service last ke a fine tuned car! Smooth Tried something different this time. Brought my car in the night before and that was the best decision for me. Got a call first thing from Ms Robinson Tried something different this time. Brought my car in the night before and that was the best decision for me. Got a call first thing from Ms Robinson acknowledging receipt of my car and checked to see what if any concerns I had. Next call was before 10am maybe and my she explained service received and to tell me my car was ready. Did my happy dance! More
by LBJackson
Employees Worked With
Donna Alder, Lejuan Robinson
