Heritage Subaru Catonsville - Service Center

My experience is always excellent love working w Lejuan she makes everything easy. I live in owings Mills and drive 25 mins to the Catonsville location because of the excellent service. she makes everything easy. I live in owings Mills and drive 25 mins to the Catonsville location because of the excellent service. More

Customer service was great! Ms Robinson ensured that I was completely satisfied before leaving and she personally checked an issue I was having with the vehicle to determine the best solution. was completely satisfied before leaving and she personally checked an issue I was having with the vehicle to determine the best solution. More

The entire process was easy from making the appointment to the friendly check-in to pick up. Plus they completed the work in less time than I requested and called when the car was ready. to the friendly check-in to pick up. Plus they completed the work in less time than I requested and called when the car was ready. More

I received personal, friendly, efficient service for my second service check on my 2020 Subaru Crosstrek. The car was ready within a very reasonable time. second service check on my 2020 Subaru Crosstrek. The car was ready within a very reasonable time. More

Lejuan is an awesome service tech! She’s friendly, professional, knowledgeable and clearly appreciates her Subaru customers. I always know I’m in great hands when she’s running the show for my car! professional, knowledgeable and clearly appreciates her Subaru customers. I always know I’m in great hands when she’s running the show for my car! More

Good service. Ms. Robinson helped us with answering my questions and suggested how we can get the tire replaced. Super satisfied with the service today. questions and suggested how we can get the tire replaced. Super satisfied with the service today. More

The experience was excellent and the service was also excellent. I was especially happy with the service coordinator, Ms. Robinson, who communicated clearly through what proved to be a complex process. excellent. I was especially happy with the service coordinator, Ms. Robinson, who communicated clearly through what proved to be a complex process. I feel like i have a service department that i can trust. More

Excellent service and friendly staff, job well done. Lejuan explained everything in details to make sure everything was good. Again job well done! Yes they did. Lejuan explained everything in details to make sure everything was good. Again job well done! Yes they did. More

Once again Lejuan provided quick and efficient service! She always does a great job in communicating what needs to be done and why.and letting you know what can wait. Thanks! She always does a great job in communicating what needs to be done and why.and letting you know what can wait. Thanks! More

I purchased a car from this dealership a month ago which was a great experience. Came in today to have my license plates installed. It was a quick and easy process plus I was able to get my car washed. I am was a great experience. Came in today to have my license plates installed. It was a quick and easy process plus I was able to get my car washed. I am happy with my experience today. More