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Heritage Subaru Catonsville

Baltimore, MD

4.7
1,591 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,591 reviews

December 28, 2015

Another great experience with Russel Subaru We worked in October with Stephen Sherman to purchase a new Subaru Outback. He also assisted us two years previously in the purchase of a Mazda 3. W More

by LVJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Dec 29, 2015 -

Heritage Subaru Catonsville responded

Good morning LVJ. Russel Subaru is delighted to hear that you had another wonderful experience with Stephen to purchase your new Subaru Outback! We sincerely appreciate your positive feedback and will certainly share your thoughts with him. As always, please do not hesitate to contact us should you have any questions or need any future vehicle assistance. We would love to work with you again soon! Thanks so much, Russel Subaru.

December 24, 2015

Love my Subaru! Stephen was courteous, friendly and knowledgeable. We knew exactly what Subaru we wanted and he got it for us! He took the time to explain all the ne More

by Jules0721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
December 20, 2015

Car Dealership We have bought the Subaru model we have waited to purchase, and the service was very helpful from Mr. Yong Lee. The dealer was friendly and nice, and More

by Qtbloom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Lee
Dec 21, 2015 -

Heritage Subaru Catonsville responded

Thank you Qtbloom for the positive feedback! We are pleased to hear that Mr. Yong Lee was a great assistance during your purchasing visit with us. Please do not hesitate to contact us should you need any future vehicle assistance! We would love to work with you again soon. Thanks so much, Russel Subaru.

December 19, 2015

Great experience with the salesman Mr. Yong Lee If you search for a new Subaru car through GEICO or AAA car search Russel Subaru always comes up with the highest price comparing to other recommended More

by Zhuxi50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Lee
Dec 21, 2015 -

Heritage Subaru Catonsville responded

Zhuxi50, thanks so much for the earnest response. We appreciate your feedback and we will certainly share your kind comments with Mr. Yong Lee. If you should have any questions as you settle in to your 2016, Subaru Outback, please don't hesitate to contact us. Thank you again Zhuxi50 and have a great day!

December 09, 2015

great experience buying outback 2016. Somehow my review disappeared... just repost it.... We worked with Mr. Yong Lee to buy our outback 2016. It was the most pleasant experience buying a More

by 12345678
Recommend Dealer
Yes
Employees Worked With
Yong Lee
Dec 10, 2015 -

Heritage Subaru Catonsville responded

Russel Subaru is happy to hear that you had a wonderful car buying experience with Yong Lee! I will be certainly pass along your feedback to him. If you have any questions or want a little more insight on your new 2016, Subaru Outback, please do not hesitate to contact us. Happy driving!

December 06, 2015

He knows what I need Today I purchased new Subaru Forester. All the staff did their jobs very well. Mr Lee, David, Steve did sales, finance , possibly best deal that I n More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Lee, David Gruner
November 26, 2015

Love my new Outback! Buying my new Subaru Outback from Russell Subaru was a breeze. Stephen Sherman is a professional and knowledgable salesman. He made the decision makin More

by Lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Nov 30, 2015 -

Heritage Subaru Catonsville responded

Hi Lady, thank you for your feedback of Russel Subaru. We greatly appreciate you taking time to share your experience and we will be sure to share your compliments with Stephen and the rest of the team. As you settle in to your new Subaru Outback please feel free to stop in or call with any questions, we would love to help in anyway we can. Thank you again Lady for your review.

November 24, 2015

Friendly and helpful staff I worked with Bettie Jackson to lease a 2016 Forrester. Bettie was super-nice and helped me find the vehicle I wanted at a lease rate in my desired r More

by jimbocephus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bettie Jackson
Nov 25, 2015 -

Heritage Subaru Catonsville responded

Thank you jimbocephus for sharing you experience at Russel Subaru with us. We are pleased to hear your experience was a great one and we will be sure to share you feedback with Bettie and the rest of the Russel Subaru team. Please feel free to contact us anytime should you have any questions or would just like more information on your new Forester. Thank you again for your review and have a great day.

November 23, 2015

Friendly and Helpful Experience with Kevin James Kevin was very professional and helpful. The dealership was busy the day I was in and he did a great job of attending to my needs. More

by tombaltimore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin "John" James
Nov 25, 2015 -

Heritage Subaru Catonsville responded

Greetings tombaltimore! Thank you for stopping by Russel Subaru. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

November 23, 2015

Excellent buying experience Stephen Sherman was extremely helpful and very knowledgeable about my new Subaru Crosstrek. I had an accident in my old car and it had to be towed to More

by awood227
Friendliness
Recommend Dealer
Yes
Employees Worked With
CJ Jefferson, Steve Sherman
Nov 23, 2015 -

Heritage Subaru Catonsville responded

Good morning awood227. Russel Subaru is delighted to hear that your car buying experience was a memorable one! We are also pleased that Stephen and CJ were able to assist you with your new Subaru purchase. As you settle in to your Crosstrek, please do not hesitate to stop by for a regular checkup! Thank you again awood227 for the highly praised review. Have a great day.

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