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Heritage Subaru Catonsville

Baltimore, MD

4.7
1,591 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,591 reviews

March 01, 2017

Outback 2017 I had the pleasure of purchasing my new Subaru Outback from Heritage Subaru. May Farris was my sales person and she was very knowledgeable and easy to More

by Ken Williams
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2017 -

Heritage Subaru Catonsville responded

Hi Ken - Heritage Subaru Catonsville would like to congratulate you on your new 2017, Subaru Outback! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Subaru as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

March 01, 2017

Great experience! Everyone was very helpful in the buying process. May Farris is very knowledgeable about the vehicles she sells. She took the time to explain all the n More

by bob123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Brooks, Kevin "John" James
Mar 02, 2017 -

Heritage Subaru Catonsville responded

Greetings Bob! Thank you for stopping by Heritage Subaru Catonsville. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with May Farris and our team. We hope to see you soon!

February 25, 2017

Excellent Service Stephen Sherman was excellent and a great asset to the Company. On the whole all the staff who attended to us was fabulous and the customer service wa More

by jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Mar 02, 2017 -

Heritage Subaru Catonsville responded

Hello Jill, Heritage Subaru Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Stephen Sherman and the team! Thank you again for your review.

February 23, 2017

Great Staff The staff was wonderful. Steve Sherman and his team were awesome! They made us feel welcome and helped the time go by quickly. I highly recommend! More

by William Custos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sherman, Shawn Davie
Mar 02, 2017 -

Heritage Subaru Catonsville responded

Hello William! Thank you for stopping in at Heritage Subaru Catonsville and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. Please consider Heritage Subaru Catonsville for all of your vehicle needs, as we would love to work with you again soon!

February 18, 2017

Great Customer Experience Great deal thanks to the customer advocacy of May Farris and a great customer experience from the start from the meeting of the manger, Kevin Engle, t More

by Third Time Subaru owner
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Patel, Kevin Engle
Feb 21, 2017 -

Heritage Subaru Catonsville responded

Hello! Heritage Subaru Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with May Farris and the team! Thank you again for your review.

February 17, 2017

Thank you! Many thanks to May Farris for her wonderful service. Special thank you to her sales manager Kevin Engle. From the moment we walked into the dealership More

by tupa007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Engle
Feb 21, 2017 -

Heritage Subaru Catonsville responded

Thank you for your earnest response Tupa. We appreciate your feedback and will be sure to share your encouraging thoughts with May Farris and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate contact us! We would love to work with you again soon.Thank you - Heritage Subaru Catonsville

February 15, 2017

Expectations are always met! This is the fourth car I have leased at Heritage Subaru Catonsville over the past ten years, all wirh Steve Sherman's guidance and expertise. Each tim More

by Subarugirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex in finance, Steve Sherman
Feb 21, 2017 -

Heritage Subaru Catonsville responded

Greetings! Thank you for stopping in at Heritage Subaru Catonsville. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new lease, as we would love to see you again! Thank you and have a great day.

February 12, 2017

Continued outstanding customer service from Heritage Subaru Mr. Steve Sherman continues to impress us with his professionalism and customer service now going on 12 years. My wife has purchased 3 Subaru's from S More

by DMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Feb 21, 2017 -

Heritage Subaru Catonsville responded

Good afternoon! Heritage Subaru Catonsville is delighted to hear that your car buying experience was a memorable one! We are pleased to hear about your experiences with Stephan Sherman and will be sure to share your kind comments with him and our team. We sincerely hope you enjoy your new Subaru and hope to work with you soon. Thank you - Heritage Subaru Catonsville

February 12, 2017

Great customer service, excellent staff. Went to purchase 2017 STI. Great customer service, price and I didn't feel rushed to make the purchase. Staff including managment and finance were all More

by El B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Lee
Feb 21, 2017 -

Heritage Subaru Catonsville responded

Hi ! Heritage Subaru Catonsville would like to congratulate you on your new 2017, Subaru STI! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

February 06, 2017

Great Sales Rep. I came to Subaru since I have been eyeing the Outback for long time. I came to this dealership with my wife and met Jordan. He was able to provide m More

by 8221jl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Edwards
Feb 21, 2017 -

Heritage Subaru Catonsville responded

Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new Subaru Outback! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.

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