Heritage Subaru Catonsville

A great experience Steve Sherman was fantastic to work with. He was very knowledgeable and helped get me into the right car for my family. He even helped entertain my Steve Sherman was fantastic to work with. He was very knowledgeable and helped get me into the right car for my family. He even helped entertain my son during the buying process! Buying my Outback was a great experience, and I highly recommend Steve and Heritage Subaru Catonsville. More

Excellent customer service Always receive excellent service on my Subaru. Lejuan provided great customer service and was informative about vehicle needs. Sales rep Matt Nemetz Always receive excellent service on my Subaru. Lejuan provided great customer service and was informative about vehicle needs. Sales rep Matt Nemetz is a knowledgeable sales rep who demonstrated the Subaru in such a way it was easy to operate. More

My new Subaru I purchased a Crosstrek a year ago and worked with Steve Sherman. When I decided to upgrade to the Forrester, I called on Steve's help again. Workin I purchased a Crosstrek a year ago and worked with Steve Sherman. When I decided to upgrade to the Forrester, I called on Steve's help again. Working with Steve made this new purchase so easy. The entire team worked with me to help me get the car I wanted, at a price I could afford. I cannot say enough great things about my experience at Heritage Subaru Catonsville. I am an extremely happy Subaru owner. I highly recommend this dealership. More

Great experience! I highly recommend this dealership. The salespeople and the other associates are knowledgeable and pleasant. Steve Sherman was very helpful, enthusia I highly recommend this dealership. The salespeople and the other associates are knowledgeable and pleasant. Steve Sherman was very helpful, enthusiastic, and courteous. All the representatives with whom I had contact were very pleasant, helpful, and welcoming as opposed to those of another dealership that I had visited in my search for the right car for me. More

Positive and painless Matt Nemetz was diligent, accommodating, pleaaant and highly efficient. He was able to locate the exact vehicle that I wanted and had it to the dealer Matt Nemetz was diligent, accommodating, pleaaant and highly efficient. He was able to locate the exact vehicle that I wanted and had it to the dealership almost immediately. More

Highly recommend this dealership - from being contacted minutes after submitting my interest form by the online sales manager to driving away with a new car, never fe this dealership - from being contacted minutes after submitting my interest form by the online sales manager to driving away with a new car, never felt any sort of pressure or pushiness from Matt Nemetz or the finance manager Lee. They had two of the cars I was interested in, test drove them and spent my time going over pros/cons for as long as I needed to come to my own decisions. The car itself seemed to have a damaged bumper and a missing accessory but Matt and the service department took care of replacing the bumper and the missing part the same weekend I bought the car. Very happy with my purchase and not a single thing felt out of place. More

Excellent Service I bought my subaru in for first oil change.Lejuan was so friendly and she explained every thing to me that needed to be done to my car .Lejuan is a G I bought my subaru in for first oil change.Lejuan was so friendly and she explained every thing to me that needed to be done to my car .Lejuan is a Gem and as long as she is there I will always come there for service. Also every one I spoke to was very friendly and courteous More

Car maintenance I brought my Subaru Crosstrek in for a 6000 mile maintenance check up. Lejuan and the service staff were very friendly and courteous, and everything I brought my Subaru Crosstrek in for a 6000 mile maintenance check up. Lejuan and the service staff were very friendly and courteous, and everything was done in a timely manner. The vacuuming and car wash were very well done too More

Excellent service I purchased my Subaru Impreza wagon from this dealership over 5 years ago. I always take my car there for service. My service advisor Lejuan Robinson I purchased my Subaru Impreza wagon from this dealership over 5 years ago. I always take my car there for service. My service advisor Lejuan Robinson has been great to deal with. She always greets me with a smile. She never pushes me to get get services that not really needed. I always wait for my car and she always keeps me advised of my cars progress. Service has always been excellent. I highly recommend this dealership. More

Glad I stopped by I was in the market because my car was totaled in an accident. While I generally had an idea of what I needed for my family of 4, I was far from makin I was in the market because my car was totaled in an accident. While I generally had an idea of what I needed for my family of 4, I was far from making a decision. I also had no knowledge of Subarus except by reputation. I was a little anxious going by myself since my husband was with the kids for the evening. The staff was kind and professional, so it was an easy decision to purchase from Heritage Subaru Catonsville. Matt Nemetz was very knowledgeable and helpful and we thank him for his time! More