Heritage Mazda of Bel Air - Service Center
Fallston, MD
221 Reviews of Heritage Mazda of Bel Air - Service Center
James McHugh the service manager was excellent with all of our car care needs! Truly went above and beyond to take care of us and our CX-5! of our car care needs! Truly went above and beyond to take care of us and our CX-5! More
Great Service . Appointment was easy to schedule. Staff friendly and knowledgeable. The building and service desk was clean and neat.After service the CX-5 was delivered clean , no fingerprints . Very impo friendly and knowledgeable. The building and service desk was clean and neat.After service the CX-5 was delivered clean , no fingerprints . Very important with a light colored interior. More
They are very accommodating and upfront with you about service cost and wait time. As you wait, they keep you informed about progress and if any additional repairs may or may not be necessary. service cost and wait time. As you wait, they keep you informed about progress and if any additional repairs may or may not be necessary. More
I’ve been servicing my current Mazda and my prior one at Heritage. Service has been generally as I would expect, but at times sporadic. The waiting area for service could be better. Heritage. Service has been generally as I would expect, but at times sporadic. The waiting area for service could be better. More
Needed immediate service for a damaged tire and the issue was taken care of in a timely manner. Jarrett and Mellissa were very helpful dealing with my problem. Have always been pleased with the professionali was taken care of in a timely manner. Jarrett and Mellissa were very helpful dealing with my problem. Have always been pleased with the professionalism of the service staff and the quality of work. More
James was very professional and respectful. Service was completed in a timely manner. After service was completed everything that was performed on my vehicle was explained in detail. completed in a timely manner. After service was completed everything that was performed on my vehicle was explained in detail. More
Fast efficient and friendly never a bad experience even though I own a Toyota Mazda Bel Air provides great service on my Avalon and excellent customer service though I own a Toyota Mazda Bel Air provides great service on my Avalon and excellent customer service More
Great service always. In for oil change, tire rotation and front wheel alignment. Everything done as promised as I waited and even received my car back 30 minutes earlier than expected washed and shined. and front wheel alignment. Everything done as promised as I waited and even received my car back 30 minutes earlier than expected washed and shined. Very good job. More
I have visit the service department a number of times. I always go to Michael he is a very polite, well manner and knows his business and explains everything in detail. If you need to know anything in servi always go to Michael he is a very polite, well manner and knows his business and explains everything in detail. If you need to know anything in service just ask Michael Avena he should be manager for service. More