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Heritage Mazda of Bel Air - Service Center

Fallston, MD

4.9
223 Reviews

223 Reviews of Heritage Mazda of Bel Air - Service Center

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November 30, 2021

The service technicians were polite, efficient and quick. The waiting area is comfortable and the free coffee is always welcome at 8am. More

by jpotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Tugwell
Dec 01, 2021 -

Heritage Mazda of Bel Air responded

Hi, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 29, 2021

Nice and clean and friendly along with courteous staff and customer friendly service department has always been convenient More

by rdais27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Tugwell
Nov 30, 2021 -

Heritage Mazda of Bel Air responded

Hello, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 29, 2021

Very professional, courteous and responsive. The service was done at a reasonable cost in a reasonable amount of time. More

by Ehealey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nan O
Nov 30, 2021 -

Heritage Mazda of Bel Air responded

Hello, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 23, 2021

Excellent and reliable service. Service staff are consistently friendly and helpful. I have a recent injury and needed a loaner car to assist my husband who is the only driver right now. Easy to requ More

by a.s.moore2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nan
Nov 25, 2021 -

Heritage Mazda of Bel Air responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2021

Always quick and easy, great service and good communication! We really like dealing with Heritage. More

by Libran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Tugwell
Nov 07, 2021 -

Heritage Mazda of Bel Air responded

Hi Libran, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Heritage Mazda Bel Air

November 05, 2021

An outstanding service department. Truly cares about their customers needs and makes every effort to see they are satisfied with their service! Great team of professionals!! More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarod, James McHugh, Will Tugwell
Nov 06, 2021 -

Heritage Mazda of Bel Air responded

Hi Jason, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2021

Appointment was easy. Dropped my car off and was offered a ride home while service was done, then picked me up when it was complete. Everyone was very friendly and they washed the car. More

by sharonc210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nan, Will Tugwell
Oct 25, 2021 -

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 21, 2021

Making the reservation was easily done online. My service agent, Nan, was excellent, explaining the service to be done as part of my service plan and guiding me to the waiting area. The waiting are was clean More

by pb1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nan, Will Tugwell
Oct 25, 2021 -

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

October 12, 2021

I have always been treated like a valued customer when getting my car serviced. Everyone is always friendly and listens to my concerns. More

by nancy289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Gillespie
Oct 18, 2021 -

Heritage Mazda of Bel Air responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Mazda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

September 28, 2021

Service rep was extremely courteous and listened to my concerns. Kept me informed about the progress of my service. More

by kmmccauley3825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service representative
Sep 29, 2021 -

Heritage Mazda of Bel Air responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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