Heritage Mazda of Bel Air - Service Center

Our Mazda3 was serviced here recently and we could not have asked for a better experience. The quality, professionalism and overall experience were outstanding. The car was still under warranty and expe have asked for a better experience. The quality, professionalism and overall experience were outstanding. The car was still under warranty and experiencing an unusual problem with the air bag sensor. The service manager, Mike Weatherman, was persistent in determining the underlying cause of the problem and completing the repair. I would definitely recommend Mile One Heritage Mazda of Bel Air to anyone who is interested in purchasing a Mazda or considering service for their car. More

I would like to start by saying"wow" what a great service dept.these guys and gal's are xxxxxxboth in customer satisfaction and professionalism.let me start by saying i had a problem with my mazdaand had bee dept.these guys and gal's are xxxxxxboth in customer satisfaction and professionalism.let me start by saying i had a problem with my mazdaand had been to the dealer i purchased the vehicle from (first mistake)!!3 times with no resolution.i called heritage mazda andspoke to there service manager michael and explained the issue.micheal when out of his way to help.I went to service center andmet with michael and he went on a test drive with me. within a coupleof miles michael heard my problem.he took the car into the shop andwithin an hour had repaired the issue!!!!all i can say is that this isthe best i have ever been treated by any new car dealership and i have purchased 4 new cars [just sorry i did'nt purchase there}.thanks again to heritage and there steller service !!!! More

Shop Foreman for Mazda/Kia, Heath Franklin is a pleasure to deal with. Would highly recommend for any service work to be done by him for Mazda and or Kia. to deal with. Would highly recommend for any service work to be done by him for Mazda and or Kia. More