Heritage Mazda of Bel Air - Service Center

Very Honest! Brought my car in for an electrical issue or battery issues, nothing found wrong according to service department. I was glad they didn’t just charge Brought my car in for an electrical issue or battery issues, nothing found wrong according to service department. I was glad they didn’t just charge me for some made up fix. Instead, they took Thier time to investigate and found nothing wrong but a worn out battery. More

Efficient, polite, trustworthy Wonderful treatment, outstanding service. I purchased my vehicle at heritage Mazda about a year and half ago. I continue to have service visits ther Wonderful treatment, outstanding service. I purchased my vehicle at heritage Mazda about a year and half ago. I continue to have service visits there. I have never had a bad expience. More

Fantastic!!! Breautiful new building and excellent, promt, and friendly service. Jordan always goes out of his way to be helpful. As always, I am more than satisfi Breautiful new building and excellent, promt, and friendly service. Jordan always goes out of his way to be helpful. As always, I am more than satisfied More

Excellent Service. Prompt attention to your needs. Friendly, fast, and fair service. Jordan handled everything in an efficient and thoughtful manner. He cared about m Prompt attention to your needs. Friendly, fast, and fair service. Jordan handled everything in an efficient and thoughtful manner. He cared about my time and my bottom line. More

Very pleased My visit to Heritage Mazda was pleasant experience. I needed to get two recall notices attended to. It only took a few minutes to get the paperwork do My visit to Heritage Mazda was pleasant experience. I needed to get two recall notices attended to. It only took a few minutes to get the paperwork done when I dropped the car off and I was on my way with a complementary loaner. I received a call from the service manager telling me of some other minor problems with the car that they found during the inspection. They completed all of the work by 12:30 pm. That's only 3 hours from start to finish. Not bad. More

Excellent experience Friendly and courteous service, very professional. All work was done on time according to the appointment I made. Free coffee and very comfortable wai Friendly and courteous service, very professional. All work was done on time according to the appointment I made. Free coffee and very comfortable waiting area. More

Service Experiences My family currently owns 4 Mazdas (RX8 ,CX3, CX5, CX9) and all are serviced here. Jordan always sees we are taken care of. A very good service profes My family currently owns 4 Mazdas (RX8 ,CX3, CX5, CX9) and all are serviced here. Jordan always sees we are taken care of. A very good service professional More

Fantastic Service! I am newer to the Maryland area and I drive a Chevy Equniox, however I know someone in the service department here so I bring my car here to be servic I am newer to the Maryland area and I drive a Chevy Equniox, however I know someone in the service department here so I bring my car here to be serviced (other than recall work which requires a Chevy dealer). It’s hard to find a trustworthy mechanic and/or automotive shop and when you do, you hold on to them. The level of customer service here at Mazda is like no other. They treat every customer with dignity, respect and like family. The waiting room is always clean and well stocked and everyone is friendly. Whenever I’m ready to upgrade, I will definitely be buying a Mazda from here! Thanks guys! 😃 More

Problem resolution I had an issue with a service I received and I contacted the dealership multiple times and never received a follow up phone call. I purchased my car I had an issue with a service I received and I contacted the dealership multiple times and never received a follow up phone call. I purchased my car at this dealership and have had both of my vehicles serviced here multiple times. Very disappointied. More

Never the runaround I never have to worry about being charged for things I don't need. Robert and the rest of the team treat me well! Unlike other car dealerships,this s I never have to worry about being charged for things I don't need. Robert and the rest of the team treat me well! Unlike other car dealerships,this service department is trustworthy. More