Heritage Mazda of Bel Air - Service Center

Service They performed the service I asked and with a smile. She communicated with what was going on like she said she would follow up is important to me. They performed the service I asked and with a smile. She communicated with what was going on like she said she would follow up is important to me. More

Brake service and wiper blade replacement Great customer service. Thanks for helping out with my service maintenance plan, honesty regarding the condition of my brakes (I did not need service Great customer service. Thanks for helping out with my service maintenance plan, honesty regarding the condition of my brakes (I did not need service yet) More

Great Service Advisor! Good afternoon Robert Unfortunately I couldn't make it up to Mazda to see you on your last day, because of work. I'm doing 16 hours today and yest Good afternoon Robert Unfortunately I couldn't make it up to Mazda to see you on your last day, because of work. I'm doing 16 hours today and yesterday I did the same. But you will be definitely be missed by myself, my wife, and soooooooooo many others ( customers & former co workers )!!! You are a great Service Advisor and I will never forget the many years of great service that you always provided me, my wife and so many others. I will definitely stay in touch with you!!!!! Good Luck More

Brake Repairs Repairs to brakes (sand rotors and replace pads) were done in a timely manner and expected cost. Vehicle breaking is now working as it should -- no s Repairs to brakes (sand rotors and replace pads) were done in a timely manner and expected cost. Vehicle breaking is now working as it should -- no shimmy or vibration. More

Service Department Their service department is brilliant. They really do take care of you, even when you have unexpected things happen to your vehicle. I truly believe t Their service department is brilliant. They really do take care of you, even when you have unexpected things happen to your vehicle. I truly believe that they truly do care. I have been a Mazda owner since 2014 and the service department have never let me down. I could gush all day about them, but I think you get the picture😊 More

Normal oil change service. The service was fast, complete and correctly done. Service writers were courteous and knowledgeable about my vehicle. I would recommend that people t The service was fast, complete and correctly done. Service writers were courteous and knowledgeable about my vehicle. I would recommend that people take their Mazda there for any sort of work to be done. More

Completed recall service and other needed services Jordan is very helpful and courteous and explained everything that was taken care of & also helped me with coupons. Very important to me, being retire Jordan is very helpful and courteous and explained everything that was taken care of & also helped me with coupons. Very important to me, being retired More

Like Family Great people. Great service. Always willing to go the extra mile. I love these guys. My husband and I have purchased 3 cars here since 2009. Great people. Great service. Always willing to go the extra mile. I love these guys. My husband and I have purchased 3 cars here since 2009. More

Amazing customer service, top notch work! Iv been going to this dealership since i moved to area. Every visit i am greeted with smiles and quick service turn around time. Jordan has alweays h Iv been going to this dealership since i moved to area. Every visit i am greeted with smiles and quick service turn around time. Jordan has alweays helped me with getting my car serviced, he has always been able to help me and work with me when im in a tough spot. My car runs like a champ after every visit. Im sad to see Jordan go but im happy for him and his new endevours! This will always be my dealership. More

Wonderful Service Dept Robert is simply awesome. The service department is always courteous and professional. I will continue to come back to have my Mazda serviced here bec Robert is simply awesome. The service department is always courteous and professional. I will continue to come back to have my Mazda serviced here because it’s worth the drive. More