Heritage Mazda of Bel Air - Service Center

Krysten Williams- trust me just deal with her. She will go above and beyond for you and will keep going until the job is finished. She was the most thoughtful, honest young woman. She did everything possib go above and beyond for you and will keep going until the job is finished. She was the most thoughtful, honest young woman. She did everything possible to make sure our visit was nothing but the best. Thank you again for making me believe in mazda again, we were going to write off mazda because of the old staff but Kryayem saved us the process of finding a new dealership to go to. She is the most honest service advisor i have met. More

Mike did a great job, explaining every step of my recall service. He had me in as soon as I arrived and the service was completed quicker than expected. service. He had me in as soon as I arrived and the service was completed quicker than expected. More

Friendly and helpful. Our interaction with mike was cordial and pleasant. Although I was there only to settle up, Mike made me feel at home. We'll be back. Our interaction with mike was cordial and pleasant. Although I was there only to settle up, Mike made me feel at home. We'll be back. More

Great service Everyone was friendly, helpful and knowledgeable. I would recommend this dealership for service. Mazda’s are great cars. My family has three and we b Everyone was friendly, helpful and knowledgeable. I would recommend this dealership for service. Mazda’s are great cars. My family has three and we bring them all to Heritage Mazda in Bel Air. More

Service Jim the service manager is the best. Honest man and great communicator. Would highly recommend their service dept. and will continue to use them in Jim the service manager is the best. Honest man and great communicator. Would highly recommend their service dept. and will continue to use them in the future. More

Heritage Mazda is great Appointment was on time, representative was friendly and knowledgeable, customer waiting area was fairly comfortable, and the manager spoke with every Appointment was on time, representative was friendly and knowledgeable, customer waiting area was fairly comfortable, and the manager spoke with everyone. Bel Air Heritage is my new go-to for service More

Service Everyone is always friendly and service is quick. Never have to wait long. Considering the low maintenance for my Mazda, I think the price is reasonab Everyone is always friendly and service is quick. Never have to wait long. Considering the low maintenance for my Mazda, I think the price is reasonable. More

Quick service I had a 9:00 appointment and was out by 10:15. Recall on my car was hanging over my head. I called yesterday and was in by today. Very good service a I had a 9:00 appointment and was out by 10:15. Recall on my car was hanging over my head. I called yesterday and was in by today. Very good service and nice area to wait. More

Service appointment I brought my car in for service and was seen by Michael Avena. He was knowledgeable and informed me of all my options as far as what my car might need I brought my car in for service and was seen by Michael Avena. He was knowledgeable and informed me of all my options as far as what my car might need. The overall experience was easy and friendly and i highly recommend him! More

Quick in and out Routine maintenance service/oil change. Mike’s customer service was excellent! He made sure I had everything I needed and explained additional service Routine maintenance service/oil change. Mike’s customer service was excellent! He made sure I had everything I needed and explained additional services available with recommendations. More