Heritage Mazda of Bel Air - Service Center

No quite area to wait, car up on lift , seems wasted space, clean but not very modern looking, people were pleasant, would prefer away spot for visitors space, clean but not very modern looking, people were pleasant, would prefer away spot for visitors More

Always taken care of when I arrive for service.. all of my concerns are meet with the utmost respect. This is my fourth Mazda and not my last. my concerns are meet with the utmost respect. This is my fourth Mazda and not my last. More

Very friendly service. When waiting, effort is made to see that customers are comfortable. Frequent updates & thorough explanations of specific service. When work is completed, very gracious notification see that customers are comfortable. Frequent updates & thorough explanations of specific service. When work is completed, very gracious notification & convenient availability of vehicle. More

Always a pleasure!!! I have purchased and leased several vehicles from Heritage Mazda in Bel Air. The Parts Manager has always been willing to help and ordered anything I I have purchased and leased several vehicles from Heritage Mazda in Bel Air. The Parts Manager has always been willing to help and ordered anything I needed. Helped with all the new accessories I wanted also. Will definitely return. More

Awesome Service Department! Appointment was on time and completion of work was fast - Service people helpful and kind. Like the text feature when work is completed! completion of work was fast - Service people helpful and kind. Like the text feature when work is completed! More

Everyone was kind, professional, and the customer service was excellent. I was greeted immediately. I arrived sooner than my scheduled appointment but my vehicle was serviced as soon as possible. I was act was excellent. I was greeted immediately. I arrived sooner than my scheduled appointment but my vehicle was serviced as soon as possible. I was actually done before my scheduled appointment. The price was reasonable for the work and service I received More

Excellent fast knowledgeable and friendly service! Michael introduced himself promptly and inspected my vehicle while Krysten and I chatted. The waiting room was comfortable and the whole dealership w Michael introduced himself promptly and inspected my vehicle while Krysten and I chatted. The waiting room was comfortable and the whole dealership was impeccably clean. Made my car service pleasurable. More

Heritage Mazda Bel Air service department, Michael Avena, provided me with excellent customer service and was very professional, courteous and worked with me to keep my costs down. I will definitely come bac provided me with excellent customer service and was very professional, courteous and worked with me to keep my costs down. I will definitely come back again. Thanks Michael. More

Ms.Williams who was my Service Advisor was very helpful in providing an overview of the required service items and procedures. She was attentive and called several times reporting ongoing progress w in providing an overview of the required service items and procedures. She was attentive and called several times reporting ongoing progress w More