Heritage Mazda of Bel Air - Service Center
Fallston, MD
223 Reviews of Heritage Mazda of Bel Air - Service Center
Visited the dealership in March and received terrible service. I wrote a review on Google and Andrew Miller informed me to reach out to him via email or by phone. I did the former and never received a re service. I wrote a review on Google and Andrew Miller informed me to reach out to him via email or by phone. I did the former and never received a response from him and I sent that email on March 18th. More
Jim is a great guy that provides great customer service I have to thank Jim for advocating for my issue with my car to corporate headquarters. He went beyond, texted me updates, and help resolve my issues w I have to thank Jim for advocating for my issue with my car to corporate headquarters. He went beyond, texted me updates, and help resolve my issues with the car. I have always gone to Bel Air Mazda for service and would not go anywhere else. I own two Mazda and would not hesitate buying another. Even my buying experiences have been good. No hassle and honest communication. I live closer to another dealer but would not go there because of negative experience. More
The service personnel treat you right. The service was done in a reasonable time frame. Would recommend them to friends. We are happy with our Mazda! done in a reasonable time frame. Would recommend them to friends. We are happy with our Mazda! More
My service adviser Mike Avena was super courteous friendly and professional couldn’t be nicer and James I Don’t know his last name but he is the one who greets you and brings your car back to you he friendly and professional couldn’t be nicer and James I Don’t know his last name but he is the one who greets you and brings your car back to you he is one of the nicest people .He will sit with you and help you figure out anything with your car very good experience taken on time and serviced i quickly. Super great service department.!!!! More
Michael Avena is very professional, knowledgeable and well as personable! From my phone call to schedule oil change to service being completed. Thank you Mike! well as personable! From my phone call to schedule oil change to service being completed. Thank you Mike! More
Service was great as always at has never run better with 140000 miles. My last mazda ran for 259000 miles because of the service department. 140000 miles. My last mazda ran for 259000 miles because of the service department. More
Replaced our dashboard. Awesome service extended to us even though it was warranty work. 5 out of 5. Best service ever. Will go back always. even though it was warranty work. 5 out of 5. Best service ever. Will go back always. More
Went to dealership for a chime that wouldn't stop. I had turned the speed warning on while checking out the settings options. Jim, Michael and the service tech were able to correct the issue quickly. 👍 Ser turned the speed warning on while checking out the settings options. Jim, Michael and the service tech were able to correct the issue quickly. 👍 Service @ Heritage Mazda!! More