Heritage Mazda of Bel Air - Service Center

Jim is a great guy that provides great customer service I have to thank Jim for advocating for my issue with my car to corporate headquarters. He went beyond, texted me updates, and help resolve my issues w I have to thank Jim for advocating for my issue with my car to corporate headquarters. He went beyond, texted me updates, and help resolve my issues with the car. I have always gone to Bel Air Mazda for service and would not go anywhere else. I own two Mazda and would not hesitate buying another. Even my buying experiences have been good. No hassle and honest communication. I live closer to another dealer but would not go there because of negative experience. More

Micheal Avena always does his best to look out for me and is always help when I have car trouble who I go to now is always help when I have car trouble who I go to now More

The service personnel treat you right. The service was done in a reasonable time frame. Would recommend them to friends. We are happy with our Mazda! done in a reasonable time frame. Would recommend them to friends. We are happy with our Mazda! More

My service adviser Mike Avena was super courteous friendly and professional couldn’t be nicer and James I Don’t know his last name but he is the one who greets you and brings your car back to you he friendly and professional couldn’t be nicer and James I Don’t know his last name but he is the one who greets you and brings your car back to you he is one of the nicest people .He will sit with you and help you figure out anything with your car very good experience taken on time and serviced i quickly. Super great service department.!!!! More

Michael Avena is very professional, knowledgeable and well as personable! From my phone call to schedule oil change to service being completed. Thank you Mike! well as personable! From my phone call to schedule oil change to service being completed. Thank you Mike! More

Service was great as always at has never run better with 140000 miles. My last mazda ran for 259000 miles because of the service department. 140000 miles. My last mazda ran for 259000 miles because of the service department. More

Replaced our dashboard. Awesome service extended to us even though it was warranty work. 5 out of 5. Best service ever. Will go back always. even though it was warranty work. 5 out of 5. Best service ever. Will go back always. More

Went to dealership for a chime that wouldn't stop. I had turned the speed warning on while checking out the settings options. Jim, Michael and the service tech were able to correct the issue quickly. 👍 Ser turned the speed warning on while checking out the settings options. Jim, Michael and the service tech were able to correct the issue quickly. 👍 Service @ Heritage Mazda!! More

No quite area to wait, car up on lift , seems wasted space, clean but not very modern looking, people were pleasant, would prefer away spot for visitors space, clean but not very modern looking, people were pleasant, would prefer away spot for visitors More

Always taken care of when I arrive for service.. all of my concerns are meet with the utmost respect. This is my fourth Mazda and not my last. my concerns are meet with the utmost respect. This is my fourth Mazda and not my last. More