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Heritage Mazda of Bel Air - Service Center

Fallston, MD

4.9
223 Reviews

223 Reviews of Heritage Mazda of Bel Air - Service Center

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August 26, 2024

Truly, a one of a kind salesman that really cares about his customers and taking good care of them!! More

by kfrazie4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Heritage Mazda of Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

August 15, 2024

Kenneth Arment went out of his way to make sure every detail was correct! He went above and beyond the call of duty and we highly recommend him!!! More

by Roxy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Arment
Aug 17, 2024 -

Heritage Mazda of Bel Air responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Bel Air. Thanks for the recommendation, and have an amazing day!

July 01, 2024

Jonny and the technician were very helpful in getting my tire patched. Service was quick. More

by mrruff92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 02, 2024 -

Heritage Mazda of Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

June 26, 2024

Ken. Arment provided excellent customer service in trying to fix my vehicle phone problem. He had the service department check my vehicle computer system More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Various service department personnel
Jun 27, 2024 -

Heritage Mazda of Bel Air responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 20, 2024

Mike Beasley is the best always polite and courteous I will always come back here More

by joshweiland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike beasley
Mar 22, 2024 -

Heritage Mazda of Bel Air responded

Hi Josh, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Bel Air. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 13, 2024

Customer friendly dealership, for sure. Ken goes above and beyond for his clients. Thank you! More

by JMAY004
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Ken will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 10, 2024

Heritage Mazda is the best dealership in all of Maryland. And the receptionist Sheila, she is Awesome!!!!!! More

by SHOWTIME.77765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Foss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Nesbit
Feb 12, 2024 -

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 03, 2024

I like madza because everything is good fully lodaded luxury apps mobile strat etc that’s why More

by Hari Parajuli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Boulan, Christos Koulatsos
Jan 05, 2024 -

Heritage Mazda of Bel Air responded

Hello Hari, we appreciate you taking the time to leave us this feedback. Safe travels!

October 01, 2023

I don't have any complaint, just I have to say thank you very much for your help with my Ford Escape 2014, specially to Justin Craig, Cassandra Foss and Sheila Nesbit (Service Department). We are happy with More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Foss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Nesbit
Oct 03, 2023 -

Heritage Mazda of Bel Air responded

Hello Hector, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 31, 2023

Excellent service at this location for all my service needs on my CX5. Sheila Nesbit, the service advisor expert was in particular very professional and helpful in guiding me. More

by Flowerdesigner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Nesbitt
Sep 06, 2023 -

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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