Heritage Mazda of Bel Air

I have purchased 9 new cars from East to West coast. My experience at Heritage of BelAir was very refreshing to say the least. Scott Burton was my sales representative thus I can’t say enough nice things a experience at Heritage of BelAir was very refreshing to say the least. Scott Burton was my sales representative thus I can’t say enough nice things about the way he represented the dealership. Scott was helpful in all aspects of what I was looking for as well as financing. James Utermohle was also involved in other aspects of my purchase in which I was very appreciative of his help. If you’re looking for a good deal on the purchase of a dependable vehicle without the usual dog and pony show of car dealerships, I highly recommend Heritage of BelAir. More

I purchased the All New 2010 Mazda 3 & I love it. The entire sales staff at Heritage Mazda makes you feel like family .From the Internet reply from Ken Arment all the way to the finance department this w entire sales staff at Heritage Mazda makes you feel like family .From the Internet reply from Ken Arment all the way to the finance department this was a great purchase experience. I have sent all my family members to make their purchases there & everyone said they had a Great experience just like I have had. I would recommend the Bel Air team to anyone looking for a Mazda or a Pre loved vehicle of any Brand. I am equally impressed by Mike & Jamie in the service department they are always ready to take care of my service needs Keep up the Great Work & making the Zoom Zoom of Mazda so much fun.. More

In the past when I have purchased a new vehilce the entire process would take several weeks or more. This is the first time I have ever been to Heritage Mazda in Bel Air. I walked into this dealership entire process would take several weeks or more. This is the first time I have ever been to Heritage Mazda in Bel Air. I walked into this dealership one night and purchased a new vehicle 24 hours later. Mr Bill Wells was my initial contact and made me feel right at home. He turned us over to Ken Arment who is extrememely knowledgable, patient, friendly and has a no pressure approach. We were so pleased with our experience that I returned in less then 30 days and purchased another new Mazda for my wife. The entire porcess of dealing with Ken couldn't have been more enjoyable. When it comes time for me to replace my Ford I can assure you I will see Ken to purchas Mazda #3. More

There is not enough room on this computer for me to tell you how awesome I think Ken is! I have never felt about any other salesman as I do about Ken. I can barely even call him a salesman. He is a friend you how awesome I think Ken is! I have never felt about any other salesman as I do about Ken. I can barely even call him a salesman. He is a friend of the family. There is not limit to his kind and friendly personality. I will NEVER go anywhere else to purchase a car as long as he remains at that dealership. I always talk about where we purchase our cars and what an outstanding dealer we have to my friends and co-workers. We have purchased 3 vehichles from Ken over the last 4 years and have been extremely satisfied and happy with our purchases. Ken has made me very comfortable with calling him for any question I may have or for anything I need, small or large. There is no one like him in my book. Your dealership as a whole has a very pleasant and comfortable atmosphere. Everyone works as a team and makes the customer feel valued at all times. I am confident that even when the economy does it's best to limit customers, Belair Heritage Mazda will remain standing after all is said and done and will have more customers than you can handle! That is truly how I feel in my spirit! More

Heritage Mazda of Bel Air represents the highest standards, where customers are treated honestly and fairly with low pressure sales methods. I recently purchased my second vehicle and have always re standards, where customers are treated honestly and fairly with low pressure sales methods. I recently purchased my second vehicle and have always received the best service possible from Mr. Will Wells. In all my years of buying vehicles, I have never found a dealership that has matched the continuous high quality of service that Heritage Mazda provides. They truly make purchasing a vehicle a positive experience...five stars all the way! More

I am looking to purchase my 3rd vehicle from Heritage Mazda of Bel Air. I have come back for Ken Arment. Ken has always taken the time to answer my emails & phone calls, he has worked relentlessly to e Mazda of Bel Air. I have come back for Ken Arment. Ken has always taken the time to answer my emails & phone calls, he has worked relentlessly to ensure my satisfaction. He is the Best person to work with!!!! I have and will continue to recommended him to everyone. Thanks Karen More

I was comparison shopping new and used Mazda CX-9's. Ken Arment was very helpful in tracking down some new 2009s that fit my requirements. In the end, I went with the less costly used option. But the new ca Arment was very helpful in tracking down some new 2009s that fit my requirements. In the end, I went with the less costly used option. But the new car would have been a great deal as well. I would highly recommend Ken for his friendliness and being willing to help. More

I had done my research on-line and the minute I got on the phone with Fred Leavitt, he could not have been anymore accomodating. He was attentive and willing to answer any and all my questions. I told him the phone with Fred Leavitt, he could not have been anymore accomodating. He was attentive and willing to answer any and all my questions. I told him and Stephanie,the finance officer, what my requirements were and mentioned early on that our situation was one that was limited and needed alot of patience. They both were wonderful and met our needs. There was only one 'glitch'. When I was researching on-line one of the reasons that led me to Heritage Mazda was that the car I was interested in was a Mazda, CX7, 'Grand Touring" model. When we got there and test drove the car it was obvious that this car was not as advertised on-line. It was actually a 'Touring' model. Although we purchased the car. I am still disappointed that some of the features I really wanted are not there. As I mentioned before, the experience overall was great. If Stephanie hadn't handled a second key situation with the excellent customer service she gave in such a professional manner the deal may have fallen through. The experience was quick and pretty painless which left us very plesantly surprised. Thank you to Fred and Stephanie at Heritage Mazda in Belair, Maryland! More

Very prompt attentive service. Great price. Found the vehicle we were looking for when other dealers did not. Was willing to communicate via email/fax/phone, etc., whatever was the most convenient. vehicle we were looking for when other dealers did not. Was willing to communicate via email/fax/phone, etc., whatever was the most convenient. More

While living half way around the world Ken A. made our shopping experience the best ever. We were and still are treated as VIPs. After experiencing lots of dissatisfying moments with our local Mazda deale shopping experience the best ever. We were and still are treated as VIPs. After experiencing lots of dissatisfying moments with our local Mazda dealer, we now drive 50 miles to get to the BelAir Mazda dealership for all our vehicle services and repairs. From our buying experience to our interaction with service facilitators and check out personnel, we trust our vehicle to this group of courteous and professional staff members.. More