Heritage Mazda of Bel Air

Unlike any vehicle sales I have encountered. David Johansen provided me the best car sales experience I have ever encountered. He did not try to sell me a car I did not want, or sweet talk me int David Johansen provided me the best car sales experience I have ever encountered. He did not try to sell me a car I did not want, or sweet talk me into up-charges or fluff sales. David simply asked me what I wanted, and then listened. He treated me with respect and earned my complete trust by answering all my inquiries not only with willingness and politeness, but also with physical supporting evidence. He agreed and proceeded to drive across America to bring me a very specialized vehicle that could not be shipped, one of three in the entire country in fact, simply because I wanted it. Furthermore, even after the conclusion of our deal, David continues to answer every question I submit, offering me numerous resources and advice on vehicle maintenance and warranty recommendations. David Johansen’s unusually honest and confident personality afforded me no regret or concern throughout, and proceeding my encounter and purchase of my new Mazda automobile. More

Great Experience My wife and I called and asked to take a used car for test drive. They said great.....we'll gas it up and bring it out front ready for you. The My wife and I called and asked to take a used car for test drive. They said great.....we'll gas it up and bring it out front ready for you. The salesman was very friendly and did not push. We got back from the test drive and the sales manager came out to check on us. Very personable guy. Our experience was fantastic. We didn't buy but it was because we weren't ready yet. I would highly recommend this dealership and would not hesitate to give them my business if they still had the car. We didnt realize at the time, but the car was a great deal. It was sold a day later. Our fault. More

Excellent Experience with the Service Shop I usually do all may own auto service and repair, but I neeeded a PCM update for my Mazda 3 that only could be done by a dealer. This was my first t I usually do all may own auto service and repair, but I neeeded a PCM update for my Mazda 3 that only could be done by a dealer. This was my first trip to Heritage Mazda of Bel Air. Jordan Skokowski was the service advisor, and I couldn't have asked for better. Very pleasant and well informed. Repair was quick, and there was no undo pressure to do any extra services needed after they did their overall inspection, but the information was appreciated. Overall, an excellent experience. More

Happy Customers We just made our second purchase from Heritage Mazda in Bel Air and we are very happy with our experience. I highly recommend working with Paul Gallo We just made our second purchase from Heritage Mazda in Bel Air and we are very happy with our experience. I highly recommend working with Paul Gallo. He came in on his day off because that was the only day my husband was available. He helped us locate the Pre-Owned Mazda CX-9 that met all of our criteria and we never felt pressured to buy. If you are looking to buy but don't like dealing with high pressure sales people go see Paul! More

Top Notch Servivce Shop I asked for the old Mazda 3 to be gone through and have any repairs completed so we could give to my daughter. Fantastic job !!!! I asked for the old Mazda 3 to be gone through and have any repairs completed so we could give to my daughter. Fantastic job !!!! More

The World of Finance Transactions was completed and done in a professional and courteous manner. My thanks to Heritage for hiring such great people in all departments for Transactions was completed and done in a professional and courteous manner. My thanks to Heritage for hiring such great people in all departments for customers. More

Service Dept After having issues with my Mazda, that we bought from another dealer, we took it to Heritage and Rob Thomas worked wonders. He was very helpful, alon After having issues with my Mazda, that we bought from another dealer, we took it to Heritage and Rob Thomas worked wonders. He was very helpful, along with his mechanics. They were able to get the car back up and running again. I would recommend their service dept to anyone that has a Mazda. I do not know about their sale team, since we did not go there for to buy the car. More

Easiest car buying experience ever!!!! I only had to go to the dealership for 15 minutes!!!!! Best car buying experience ever. These guys will bend over backwards to make you happy, great d I only had to go to the dealership for 15 minutes!!!!! Best car buying experience ever. These guys will bend over backwards to make you happy, great deal, great price, super happy. More

Excellent service, friendly informative sales team Excellent service, friendly sales team; Ken Arment was the best, friendly, kind & very informative. Finance department was excellent as well, Great gr Excellent service, friendly sales team; Ken Arment was the best, friendly, kind & very informative. Finance department was excellent as well, Great group all around. Would highly recommend them to friends & family. More