Heritage Mazda Towson

Fantastic Car Buying Experience! Buying a car at Heritage Mazda Towson was the least stressful car purchase I have ever made. I was able to communicate with Jody DeSell via the inter Buying a car at Heritage Mazda Towson was the least stressful car purchase I have ever made. I was able to communicate with Jody DeSell via the internet about the type of car I wanted. He was very responsive and offered a sales price that was less than any other Mazda dealership within 50 miles. Once I was at the dealership, he and Bo Hudson were very friendly. Both provided a hassle-free and informative demonstration of the car and were generally pleasant to be around. They were both knowledgable of the rebate programs offered by Mazda. The negotiation of the price of the vehicle and the value of my trade in was done in a professional manner with no pressure involved. I got the sense that the price they offered me first was their best offer, which in fact exceeded my expectations, and was the best offer I received from any dealer in the area. The aftermath of my purchase was the opposite of buyer remorse, it was pure joy! Rachel Goetze was very professional, knowledgable and energetic. She expertly processed my loan application and researched the plusses and minuses of titling my vehicle in Maryland or the state that is my home of record. As a military member, this was very helpful. Despite what were probably frustrating requests from my part, her responses were cheerful, prompt and spot on. It was evident that she takes pride in her work. My overall impression of Heritage Mazda was excellent. Unlike many dealerships I've been to, I didn't feel like I was the short end of a hustle. I felt like I got an amazing car, at a great price with the easiest possible process. I would happily buy a car from them again! More

out of stater Greg picked me up at the airport and walked me through the whole car buying experience. very honest and straightforward salesman. definitely recommend Greg picked me up at the airport and walked me through the whole car buying experience. very honest and straightforward salesman. definitely recommend salesman and dealership. More

Mazda CX-9 2016 Always feel welcome when I walk in the door. I personally have bought 4 CX-9 vehicles . 2013,2014,2015, and now 2016. My wife has bought a 2014 and 2 Always feel welcome when I walk in the door. I personally have bought 4 CX-9 vehicles . 2013,2014,2015, and now 2016. My wife has bought a 2014 and 2016 CX -5 vehicles. My daughter leased a 2013 CX-5 and my son-in- law a Mazda six. We have loved all of the vehicles! And the service and sales staf are the best! More

Competitive prices, quick and easy Had an overall great car buying experience here. We shopped around online for a while and these guys gave us the best price as well as a great rate. E Had an overall great car buying experience here. We shopped around online for a while and these guys gave us the best price as well as a great rate. Everyone we talked with was very friendly and easy to work with. It was a bit of a drive to get here but well worth the trip. No surprises when we got there, and aside from the usual maintenance package sales pitches at the end, fairly quick and painless. In and out with the car in an hour and a half so no real complaints. More

Low Pressure Sales Team After two months of research, and dealing with many dealerships, and sale people, I just bought a new Mazda at this dealership. I worked with Tom Perr After two months of research, and dealing with many dealerships, and sale people, I just bought a new Mazda at this dealership. I worked with Tom Perreault. He was knowledgeable, very helpful, accommodating and very low pressure. After the sale there was some paperwork that I needed to provide for their records, which I didn't have with me when I made the purchase. Rather than having me come back in with the paper, Tom came by place of business to pick it up. Very accommodating!!! Thanks Tom. More

Excellent care/support We walked into Heritage Mazda with the goal of trading in our 2015 Mazda for a new vehicle. Mr. Hudson and Mr. Sang made the process very smooth; they We walked into Heritage Mazda with the goal of trading in our 2015 Mazda for a new vehicle. Mr. Hudson and Mr. Sang made the process very smooth; they were able to accommodate our special circumstances (moving to a different state, needing out-of-state registration, etc) and were incredibly nice. More

No Pressure Experience Title says it all. They didn't try to upsell me and they didn't hassle me with endless emails and phone calls. Given the extra options I add, I feel l Title says it all. They didn't try to upsell me and they didn't hassle me with endless emails and phone calls. Given the extra options I add, I feel like I got a pretty good price, More

My Dealer for life! Buying a car is normally a very stressfull event. NOT so at this dealership! From start to finish, an awesome experience! Bo is very knowledgable, ver Buying a car is normally a very stressfull event. NOT so at this dealership! From start to finish, an awesome experience! Bo is very knowledgable, very informative and personable! No pressure, no hard selling tactics. Zang was amazing in finance as well! Everyone I came in contact with were wonderful. These folks know the art of customer service. Come see these folks for your new car, you won't be disappointed! More

Buying from Greg Lineberry was quick, fair, and respectful Two weeks ago, I walked into Heritage Mazda Towson and was greeted by Greg Lineberry. Three days later I was the proud owner of a new, Soul Red Mazda Two weeks ago, I walked into Heritage Mazda Towson and was greeted by Greg Lineberry. Three days later I was the proud owner of a new, Soul Red Mazda 3! I had a lot of options and many dealerships trying to sell me a car. Greg made the experience very enjoyable and low stress. He guided me and then my wife through a pleasant test drive experience; providing information on the car without being pushy, disingenuous, or disrespectful of the process. He did not try to sell us the car on the spot or keep us at the dealership when we were ready to leave. He answered our questions and asked for our business. When we decided the Mazda was the right car for us, he jumped into action, getting us the car that day for a fair price while efficiently leading us through the sales process. He did not try to up-sell us or play any games. I highly recommend Greg and have already passed his name on to a colleague who is in the market. More

Buying a Car I stopped by Heritage Mazda Towson just to look at a used car and after being given a ride and an opportunity to ask a series of questions, I announce I stopped by Heritage Mazda Towson just to look at a used car and after being given a ride and an opportunity to ask a series of questions, I announced I would buy the car and therefore remained most of the remainder of the day completing the transaction. My salesman Ralph Price was a buyer's dream, answering all my questions patiently and completely. The manager, Sang completed the deal with open communication and efficiency and could not have been kinder or nicer. Thank you Heritage Mazda Towson for helping me buy the car I wanted with the deal I could afford. Jacqueline Pontious Hampstead, Maryland More