Heritage Mazda Towson

Great Experience! I just bought a Mazda3 working with Gabe and it was a great experience! I didn't know if I wanted new or used or what package I wanted and they worked I just bought a Mazda3 working with Gabe and it was a great experience! I didn't know if I wanted new or used or what package I wanted and they worked through all of it with me to get me exactly what I wanted. Working with Garrett on the financing was great as well, they were all supportive but I didn't feel pressured. It has been my best car buying experience and would absolutely purchase another car from them! More

Great Job! I went in looking to test drive the Mazda3 with my wife. Sang sat in the back and let us fall in love with the car. He answered all of our questions a I went in looking to test drive the Mazda3 with my wife. Sang sat in the back and let us fall in love with the car. He answered all of our questions and was a great help and decider in our choosing to purchase a new vehicle with him! More

Exceptional I had inquired about a car via the internet. Gabriel Cunningham contacted me by text immediately inviting me to come test drive a Mazda. As soon as I I had inquired about a car via the internet. Gabriel Cunningham contacted me by text immediately inviting me to come test drive a Mazda. As soon as I walked in the dealership, Gabriel called me by name and has been exceptionally friendly, courteous and helpful in my car buying experience. Since his location did not have my desired exterior color, Gabriel drove all the way to another dealership in Annapolis to get me what I wanted! I can't forget Garrett in financing who are my special situation seamless. More

Sang is very professional I visited Towson Mazda on Saturday night, January 30th. I met with Sang and his boss, Doug Lampkin. Of course they wanted to sell me a car at the e I visited Towson Mazda on Saturday night, January 30th. I met with Sang and his boss, Doug Lampkin. Of course they wanted to sell me a car at the end of the month, but they didn't really pressure me much and accepted the fact that I had to think about it and do some research. I left that night promising to thing about it, and they understood this quite well. Sang had told me that he'd be in training the following week, but evidently some other guys took over his contact list that next week. Monday and Tuesday I got various messages that I needed to buy the car right away, and that they needed to bring it to me in Bethesda that night. Their urgency was really weird. Finally I negotiated with one of the guys, but when he e-mailed me the documents, they were not what I had agreed to, and he wouldn't change his mind. I assumed the deal was dead. Two day later another fellow e-mailed me and I explained the story, and he quickly wrote back that they were changing the price to what I had agreed. The whole thing just seemed very schizophrenic, but nonetheless I agreed to come up the next Saturday to see if things were turn out as promised. On Saturday, Sang and Doug were back at work, and everything went exceptionally well. The guys who had frantically contacted me during the week I never saw. Sang delivered everything exactly as promised in the deal, and they even let me join in with them for pizza lunch. Compared to other dealers I had recently visited, Sang and Doug and the entire showroom experience was professional and enjoyable. I'd certainly recommend buying from Heritage Mazda, and from Sand and Doug in particular. More

Easy and great experience First time buying a new car and Sang made it very easy and explained everything very well and thorough. I would recommend friends to Heritage Mazda an First time buying a new car and Sang made it very easy and explained everything very well and thorough. I would recommend friends to Heritage Mazda and to work with Sang. Rachel was also great in finance. More

Excellent service I had the best experience with Gabe Cunningham at Heritage Mazda. I have dealt with other dealership and sales reps, for the most part, try to pressu I had the best experience with Gabe Cunningham at Heritage Mazda. I have dealt with other dealership and sales reps, for the most part, try to pressure you into getting into something even if it was not what you are genuinely ready to buy. I did not get that with Gabe; he was patient, kind. He explained everything down to the letter. Gabe reassured me that there were no hidden fees. His manager and finance representative also did an excellent job of making my experience a positive and smooth one. I left the dealership with exactly the truck I wanted and within the budget that I desire. I also received a follow-up thank you email from the Gabe, his manager, and the sales director along with a check in that I did not have anything concerns. I have never received experiences like this from a dealership before. I am glad I made and chose Heritage as my dealership. Kay D. More

Best Dealership Experience I had the most positive experience with Gabe Cunningham at Heritage Mazda then I ever had with any other dealership. Before visiting Heritage Mazda, I had the most positive experience with Gabe Cunningham at Heritage Mazda then I ever had with any other dealership. Before visiting Heritage Mazda, I had been to two other dealerships selling the same car. The other dealerships used pressuring sales tactics and made me very uncomfortable to the point I wasn’t buying a car from them. This was not at all what I experienced with Heritage Mazda, not only was Gabe knowledgeable about the ins and outs of the cars he was selling, he didn't use pressuring sales tactics that I hate. I really appreciated Gabe’s courtesy and professionalism during the whole car buying process. Heritage Mazda’s website also provided valid information regarding the car I was purchasing, as well as the price with fees. I did not run into any hidden fees when I visited the dealership in person. The car was listed appropriately and in the condition I expected it to be. If I ever need another car or if I know of someone who is looking for a car, I would highly recommend Heritage Mazda. Make sure you setup your appointment with Gabe Cunningham! More

Excellent service at Heritage Mazda! I had a 2014 Nissan Altima that had a bad transmission in it. I had it replaced twice in its first year and I could not get the Nissan dealers to get I had a 2014 Nissan Altima that had a bad transmission in it. I had it replaced twice in its first year and I could not get the Nissan dealers to get me a better deal for a car. I shopped for deals at so many dealers but Heritage Mazda was the only dealership I found that took in consideration my financial, desired features/model, and customer service needs. Not only did they give me the most for my trade-in, they were also very upfront and factual with the information they provided. In the end, their support, patience, and quality service made me choose to be a new Mazda vehicle owner. No matter what car situation you are in, I highly recommend this dealer and thank you to my personal sales person Sang Dang who ensured I was completely satisfied with my purchase! More

Heritage Mazda Towson Sang and Garret were very helpful and trustworthy regarding the selling of my now brand new Mazda CX-5. I managed to get an incredible deal thanks to Sang and Garret were very helpful and trustworthy regarding the selling of my now brand new Mazda CX-5. I managed to get an incredible deal thanks to them two. I am very happy with the dealership in how they handle their business. I would recommend Heritage Mazda in Towson if anyone in interested in looking for Mazda's. More

Great car buying experience! I am very happy with my new car and the attention I was given throughout my whole car buying experience! Staff is very attentive, and friendly as soon I am very happy with my new car and the attention I was given throughout my whole car buying experience! Staff is very attentive, and friendly as soon as you walk in to the dealership. Gabe was very helpful and honest, and he made sure he had done everything possible to get us the best deal on my car. I would definitely recommend this dealership and Gabe to my friends and anyone interested in buying a new car! More