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Heritage Mazda Towson

Lutherville, MD

Overview
Employees
Reviews
Vehicles
4.8
1,293 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1630 York Road

Lutherville, MD

21093

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Showing 1,293 reviews

November 27, 2023

Stef was very interested in my Mazda journey. Not only was he a great spirit, but also a handsome looking gentleman! I was very impressed with his work even with only 2.5 years of experience! He More

by Juliet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stef P
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Nov 30, 2023 -

Heritage Mazda Towson responded

Hi Juliet, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 26, 2023

Thank you, Heritage Towson, especially to Kashae for being the best car salesperson I have ever met. Also, kudos to Ben Kuper for making the finance discussion painless. Our experience was outstanding. More

by Ajberkson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Kuper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kashae Porter
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Nov 29, 2023 -

Heritage Mazda Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 25, 2023

If you’re in the market for a car, begin your experience with Jenna at Heritage Mazda of Towson. Jenna is personable and knowledgeable, and made the buying process hassle-free and seamless!! More

by tdoxzen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amin Fatouraee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna DiGennaro Bull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2023 -

Heritage Mazda Towson responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 20, 2023

Friendly and accommodating! Had a pleasant experience and would recommend Jenna to anyone to help them find their new vehicle! More

by AUNTIEBEAR82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jody Desell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna DiGennaro Bull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato
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Nov 21, 2023 -

Heritage Mazda Towson responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

November 17, 2023

Paulette very helpful when I decided on a different car. Patient and helpful highly recommend. Even though Stef wasn’t there when I came in, he worked tirelessly before I came to make sure I was ready to go More

by Izziebeth14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulette Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stef P
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Nov 19, 2023 -

Heritage Mazda Towson responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 08, 2023

Everyone at the dealership has been very professional and helpful in every way. I am looking forward to closing this deal for the H3 Alpha. More

by cjfearing
Recommend Dealer
Yes
Employees Worked With
Chris Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stef P, Galen Hilton
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Nov 11, 2023 -

Heritage Mazda Towson responded

Hi, thank you so much for the positive review! We hope to be of service to you again! Take care!

November 02, 2023

A phone call to Amin was painful to say the least. Rude and unhelpful. Not willing to go out of his way to help me with a simple question. I will NEVER buy a car from Heritage Mazda again. I would ra More

by bernphoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amin Fatouraee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Heritage Mazda Towson responded

Thank you for taking the time to review Heritage Mazda Towson. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our General Manager, Corey Davis, would like to better understand your experience and address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Corey directly at corey.davis@mileone.com or 410.427.7908 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

October 21, 2023

Ralph was just the perfect salesman for us. Not pushy at all, but there with the information that we wanted when we were ready. Really listened to what we needed and didn't try to steer us in More

by mktab
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ralph Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Heritage Mazda Towson responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 19, 2023

I had a awesome experience! Everyone was truly amazing and helpful! Shoutout to Paris, Karis, Stef, and Greg!! More

by awil1120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stef P, Greg Ellison, Kashae Porter, Karis Rayner
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Oct 21, 2023 -

Heritage Mazda Towson responded

Hi, thank you for your support! We're happy we could help. Thank you so much for choosing Heritage Mazda Towson as your first choice for service!

October 14, 2023

Paris thank you for the awesome customer service. I was very nervous about this purchase. You explained everything very thoroughly and made me feel very comfortable. Thank you for that. More

by pageladybug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Kuper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato
Report | Print
Oct 16, 2023 -

Heritage Mazda Towson responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

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