Heritage Mazda Towson

Amazing Dealership! I was extremely nervous to step into the dealership for my first real leasing experience! I knew I wanted the Mazda CX5 in gray with all of the safety I was extremely nervous to step into the dealership for my first real leasing experience! I knew I wanted the Mazda CX5 in gray with all of the safety features, but I was just looking to test drive & shop around. I was immediately welcomed in by Kevin Bonovich, who worked with me to answer every single question I had about the car, my trade-in and the leasing terms. I did shop around for the best quote, but Kevin and the team at this store worked with me until we reached a deal that I couldn't turn down. Kevin even said to me that he wasn't going to pressure me into making a decision I wasn't comfortable with and he was going to wait until I came to a final decision. Now THAT is the service I like. I was already nervous, but Kevin really put me at ease, which is why I went with the deal. When I got the car, Kevin sat with me inside the car and went over every single feature until I felt confident enough to drive it off the lot. I also have to thank Brett Fader, Jason Templeton, Sang Dang, Greg Lineberry, Tom Lopez, Ralph Price, and James Utermohle, who all helped me in making this process smooth and easy. If you are anything like me and you need time to make a decision, go to Kevin and the team at Heritage Mazda Towson. They will really work with you and your budget. Plus, they offered me pizza :) Thank you again! -Alyssa More

Fantastic experience This was by far my best car buying experience. Thank you Derryck and the Mazda team. They were not your traditional "car salesman". Very humble, rea This was by far my best car buying experience. Thank you Derryck and the Mazda team. They were not your traditional "car salesman". Very humble, realistic, not too pushy and very pleasant to work with. Derryck was a true professional. Well educated on the car and mazda driving experience. Having never driven a Mazda before I was admittedly skeptical but with the patience and professionalism of Derryck and team I was sold on the second visit. Thank you team! Will be back again! More

Second car in less than a year. Tom Perrault I worked with Tom Perreault and purchased a car with him for a second time. The first time was for a Mazda 3 in May 2016, the second time was for a Ma I worked with Tom Perreault and purchased a car with him for a second time. The first time was for a Mazda 3 in May 2016, the second time was for a Mazda6 in February 2017. Tom made it easy for me both times , simple process: Call Tom and tell him what we were looking for, schedule a text drive, drive a few cars and pick one. I had already done the research on the online inventory tool so I had a good idea what was available. We negotiated a bit and agreed on a price. The first time we did not have a trade, the second time we traded two cars. I had performed the research and I was happy with the trade values. I recommend buying a car from this dealership and Tom Perreault. More

great experience buying a certified used mazda Derryck was wonderful! I have nothing but great things to say about him. Everyone at the dealership on the sales side really helped me make a decision Derryck was wonderful! I have nothing but great things to say about him. Everyone at the dealership on the sales side really helped me make a decision. No pressure at all. They allowed me to take the car for part of the day so I could talk it over with my husband and family. Brett (Business Manager) was also wonderful in finding me the best interest rate and steering me in the right direction especially during a busy time when he was the only one there for financing that day. He made me feel like I was the only purchaser that mattered at the time and I got his full attention. All my questions were thoroughly answered. More

New Car -- great experience. I was planning on buying a Subaru when a friend suggested I check out the Mazda CX5. Great car; great experience. The entire team at Heritage Mazda I was planning on buying a Subaru when a friend suggested I check out the Mazda CX5. Great car; great experience. The entire team at Heritage Mazda is on their game --- but a special shout out to both Mike Edwards and Jody DeSell. They were both extraordinarily responsive and consistently made me feel like I was the only customer in town! Thank you both. More

Great Help Buying New Car Ralph was very helpful when I was buying my new car. It was a positive experience and he took the time to answer any questions I had. Ralph was very helpful when I was buying my new car. It was a positive experience and he took the time to answer any questions I had. More

New Care Purchase Very pleasant experience. No real pressure and everyone very helpful. Good follow up and they stood by their word on the quote. It was a busy time o Very pleasant experience. No real pressure and everyone very helpful. Good follow up and they stood by their word on the quote. It was a busy time of the year and we had long waits. More

a totally positive experience. Mazda was 4th dealership I visited. Salesperson Ralph Price was excellent: knowledgeable, informative, professional, courteous and patient. The SX-5 Mazda was 4th dealership I visited. Salesperson Ralph Price was excellent: knowledgeable, informative, professional, courteous and patient. The SX-5 drivers' seat was adjustable for short drivers - a huge plus for me. Location of dealership is convenient. More

My New Used Car This was my first experience purchasing a new car individually and Ralph made the process very simple and comfortable. He was very attuned to what I w This was my first experience purchasing a new car individually and Ralph made the process very simple and comfortable. He was very attuned to what I was looking for in a car and was able to match my budget. More

Good experience leasing car Very helpful and friendly atmosphere. Bo Hopkins was professional and knowledgeabl as well as Sang.. Also both were courteous Dealership clean only Very helpful and friendly atmosphere. Bo Hopkins was professional and knowledgeabl as well as Sang.. Also both were courteous Dealership clean only downside is too much paperwork Love the car!! More