Heritage Mazda Towson

Great Excellent Service from Craig. Overall great experience. No pressure, found the vehicle I wanted. Five Stars, great vehicle, plenty options to choos Excellent Service from Craig. Overall great experience. No pressure, found the vehicle I wanted. Five Stars, great vehicle, plenty options to choose from. Thank You. More

Excellent service-as always! Service was to install aftermarket equipment and routine maintenance. As always, extremely efficient service; job done right from the beginning! From Service was to install aftermarket equipment and routine maintenance. As always, extremely efficient service; job done right from the beginning! From order to pick-up, all aspects totally professional! More

So easy Brought my CX5 in for a service and walked out with a new car. Craig was great and made the process very smooth! So impressed by the service and sale Brought my CX5 in for a service and walked out with a new car. Craig was great and made the process very smooth! So impressed by the service and sales here! More

Jennings and Dora are awesome I had a warranty issue. It took a little bit for them to figure out what was wrong but Jennings was always keeping me up to date on everything. Dora I had a warranty issue. It took a little bit for them to figure out what was wrong but Jennings was always keeping me up to date on everything. Dora was also great keeping me up to date. Since they had to order parts they were nice enough to give me a loaner. Thanks for your help. It was great also that my sales rep Austin came to check on me. He wasn’t just there for the sale he was there after. He was the one that set up my service appointment. More

Professional Great communication and knowledgeable Friendly and honest sales person who we enjoyed very much Our third car purchased with John Holiday Great mus Great communication and knowledgeable Friendly and honest sales person who we enjoyed very much Our third car purchased with John Holiday Great music Efficant and fast fiance manager, which is nice for final factor More

Good experience except for the attempts at upselling I bought a used 2016 Mazda CX-5 from here. Craig was very helpful and seemed to honestly try to answer my questions and get me a car that I was lookin I bought a used 2016 Mazda CX-5 from here. Craig was very helpful and seemed to honestly try to answer my questions and get me a car that I was looking for. I was happy with my experience with him. When I scheduled a test drive, though, I came in and found out the car I requested was unavailable because it was at the body shop. I was upset I was not told this before I arrived and to compound my frustration, the managers tried to upsell me on new or more expensive cars. This is the downside of going to a dealership, so it was refreshing to work with Craig who wasn’t constantly trying to upsell me. Overall, I’m happy with my purchase. Their listing price prenegotiations is pretty reasonable, too. More

Bought a need car Heritage (and Bo) were very helpful! When we had questions, he responded right away and made sure we were getting the best deal. I had expected to pur Heritage (and Bo) were very helpful! When we had questions, he responded right away and made sure we were getting the best deal. I had expected to purchase a 2017 but with the deal he was able to give, there was no way to pass up the 2018! More

Fantastic Car Buying Experience This is an outstanding dealership. I liked the intimate size, especially since so many dealerships feel impersonal when you enter. Not so here. The s This is an outstanding dealership. I liked the intimate size, especially since so many dealerships feel impersonal when you enter. Not so here. The staff was very friendly and knowledgeable. John seems to really value his staff and has created a cohesive group. I was pleased with every aspect of my experience. Craig was extraordinary. He made me feel comfortable through the longish process, and was able to answer all my questions. If I buy a car again I’d want him to be a part of the transaction. And my experience with the financing people was great too. They found me an excellent financing deal and made the entire process so easy. Jody was able to get me “real” numbers via email on Friday. That is a rare thing and quite frankly helped me make the decision to buy at Heritage. And John made every effort to give me a great price while still being a pro and nice guy. Big thanks to all the folks at Heritage for making my day yesterday. More

Used BMW I had a very pleasant buying experience. Craig was very professional and knowledgeable . I would absolutely recommend any family or friends to see Cra I had a very pleasant buying experience. Craig was very professional and knowledgeable . I would absolutely recommend any family or friends to see Craig if they were looking to buy a new or used car! More

Great car buying experience! It was a pleasure working with Greg. He did a great job locating the exact car I wanted. Everyone I dealt with was friendly and knowledgeable. Defi It was a pleasure working with Greg. He did a great job locating the exact car I wanted. Everyone I dealt with was friendly and knowledgeable. Definitely happy I chose Towson Mazda. More