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Heritage Mazda Towson

Lutherville, MD

4.8
1,358 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1630 York Road

Lutherville, MD

21093

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Showing 1,358 reviews

February 25, 2018

New car sale I bought a Mazda 3 hatchback. Excellent customer service from start to finish. No haggle pricing and straightforward transaction. If you are in the More

by ZOOMZOOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Herr in finance. Hassle free, Jody DeSell, Craig Chappell
Feb 25, 2018 -

ZOOMZOOM responded

I bought a Mazda 3 hatchback. Excellent customer service from start to finish. No haggle pricing and straightforward transaction. If you are in the market for a new mazda, do yourself a favor, deal with Jody Desell and CRAIG CHAPPELL. Absolutely recommended. A+ dealer.

February 22, 2018

Another great service experience Jennings customer service was stellar as usual. I highly recommend Heritage service dept. and specifically Jennings. The other service members are mor More

by Ralphyboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Feb 28, 2018 -

Heritage Mazda Towson responded

We're so happy we were able to help you out! Thank you, and have a fantastic day!

February 22, 2018

Very Helpful and Attentive! Incredibly helpful with every step of the process, when things weren’t looking great he did not stop trying to help me get in the exact car I wanted! More

by cnderry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2018 -

Heritage Mazda Towson responded

We appreciate you taking the time to leave us this feedback about your recent car buying experience. We are so happy to read such a great review! We look forward to your next visit! Take care!

February 22, 2018

Driving in style! I had an excellent experience at Mazda today. They were very knowledgeable, realistic, and worked things out so that I could have a luxury experienc More

by ASHLEY1GREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennings McManus, John Holliday
Feb 28, 2018 -

Heritage Mazda Towson responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Mazda Towson. Please don't hesitate to reach out to us if there's anything more we can do!

February 21, 2018

Used Car John is helping me with my used car purchase. He wants to guarantee a happy buying experience and will work with me on any issues I may encounter. I a More

by Bill johnson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Holliday
Feb 26, 2018 -

Heritage Mazda Towson responded

Bill, we are happy John was of such help in your recent purchasing experience. Please let us know if there is anything else we can do for you; we are more than happy to help!

Mar 13, 2018 -

Heritage Mazda Towson responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2018

Great service Im a repeat customer of bo hudson and again he was excellent to work with.Bo will get my recommendation for anyone i know looking for a car. More

by Mazda.anthg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Hudson, John Holliday
Feb 28, 2018 -

Heritage Mazda Towson responded

Hi Mazda.anthg, we are very happy to have Bo provide you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Heritage Mazda Towson

February 20, 2018

Very easy Very helpful. Knew what I wanted and they made it happen. This is the second time I've bought a car from here and would deff go back. Ralph and John w More

by Ngiorgi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Holliday
Feb 22, 2018 -

Heritage Mazda Towson responded

Hi, we are so pleased you enjoyed your visit to Heritage Mazda Towson! Please let us know if there is anything else we can do for you; we are more than happy to help. Take care!

Feb 22, 2018 -

Heritage Mazda Towson responded

Hi, we are so pleased you enjoyed your visit to Heritage Mazda Towson! Please let us know if there is anything else we can do for you; we are more than happy to help. Take care!

February 17, 2018

Another Great Experience! As always, the Mazda dealership in Timonium performed above and beyond. I stopped in without an appointment, had my tire repaired, oil checked, and a More

by Sjbq59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I can't remember!!
Feb 22, 2018 -

Heritage Mazda Towson responded

Hi, thank you for taking the time to leave a review for us at Heritage Mazda Towson. We're happy we can always meet your expectations! We look forward to your next visit. Until next time!

Feb 22, 2018 -

Heritage Mazda Towson responded

Hi, thank you for taking the time to leave a review for us at Heritage Mazda Towson. We're happy we can always meet your expectations! We look forward to your next visit. Until next time!

February 14, 2018

Great experience The sales staff was straight forward with me and didn't try to change the pricing/financing after we reached a deal. This led to a great experience. More

by Christopher Woodruff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody DeSell, Bo Hudson
Feb 16, 2018 -

Heritage Mazda Towson responded

Christopher, we are so pleased you enjoyed your visit to Heritage Mazda Towson! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2018

To the point salesmanship Bo didn’t mess around and got straight to what I needed inthe deal. Would highly recommend him and Heritage as a trusted shop for a new Mazda. Great More

by Jbishop2233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Hudson, John Holliday
Feb 17, 2018 -

Heritage Mazda Towson responded

It means a lot to us to have earned your trust in Bo and our dealership! We really appreciate your recommendation, and we look forward to your next visit! Safe travels!

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