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Heritage Mazda Towson
Lutherville, MD
1,351 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,351 reviews
March 06, 2018
Great customer service Helpful and friendly staff who are there to service your car with integrity and hospitality. Bryan is always responsive and knowledgeable about immedi Helpful and friendly staff who are there to service your car with integrity and hospitality. Bryan is always responsive and knowledgeable about immediate service needs. More
by Jones
Employees Worked With
Bryan Williams
February 28, 2018
You guys rock. Derryk was so helpful and friendly. He made this process very easy and was extremely accommodating with our specific car specifications. We are very h Derryk was so helpful and friendly. He made this process very easy and was extremely accommodating with our specific car specifications. We are very happy with our experience and will be recommending him and this dealership to others. More
by Fittse
Employees Worked With
Derryck Davis
February 28, 2018
Great customer service I cannot say nicer things about Craig, the sales associate who helped me get into my new CX-5 today. He was personable, honest, and super helpful! Tha I cannot say nicer things about Craig, the sales associate who helped me get into my new CX-5 today. He was personable, honest, and super helpful! Thank you to Heritage Mazda for providing excellent customer service and getting me the best deal possible. I look forward to working with you again! More
by Christinemarie
Employees Worked With
Craig Chappell, John Holliday
February 25, 2018
New car sale I bought a Mazda 3 hatchback. Excellent customer service from start to finish. No haggle pricing and straightforward transaction. If you are in the I bought a Mazda 3 hatchback. Excellent customer service from start to finish. No haggle pricing and straightforward transaction. If you are in the market for a new mazda, do yourself a favor, deal with Jody Desell. Absolutely recommended. A+ dealer. More
by ZOOMZOOM
Employees Worked With
Sarah Herr in finance. Hassle free, Jody DeSell, Craig Chappell
February 22, 2018
Another great service experience Jennings customer service was stellar as usual. I highly recommend Heritage service dept. and specifically Jennings. The other service members are mor Jennings customer service was stellar as usual. I highly recommend Heritage service dept. and specifically Jennings. The other service members are more than capable as well🤙. More
by Ralphyboy
Employees Worked With
Dora Norman
February 22, 2018
Very Helpful and Attentive! Incredibly helpful with every step of the process, when things weren’t looking great he did not stop trying to help me get in the exact car I wanted! Incredibly helpful with every step of the process, when things weren’t looking great he did not stop trying to help me get in the exact car I wanted! I highly recommend working with him i your future car purchasing! More
by cnderry
Employees Worked With
February 22, 2018
Driving in style! I had an excellent experience at Mazda today. They were very knowledgeable, realistic, and worked things out so that I could have a luxury experienc I had an excellent experience at Mazda today. They were very knowledgeable, realistic, and worked things out so that I could have a luxury experience while driving safely. I'll be back! More
by ASHLEY1GREEN
February 21, 2018
Used Car John is helping me with my used car purchase. He wants to guarantee a happy buying experience and will work with me on any issues I may encounter. I a John is helping me with my used car purchase. He wants to guarantee a happy buying experience and will work with me on any issues I may encounter. I appreciate his care and concern and have found the sales and support staff to be responsive and helpful. Thank you Heritage. Bill Johnson More
by Bill johnson
Employees Worked With
John Holliday
February 21, 2018
Great service Im a repeat customer of bo hudson and again he was excellent to work with.Bo will get my recommendation for anyone i know looking for a car. Im a repeat customer of bo hudson and again he was excellent to work with.Bo will get my recommendation for anyone i know looking for a car. More
by Mazda.anthg
Employees Worked With
Bo Hudson, John Holliday
February 20, 2018
Very easy Very helpful. Knew what I wanted and they made it happen. This is the second time I've bought a car from here and would deff go back. Ralph and John w Very helpful. Knew what I wanted and they made it happen. This is the second time I've bought a car from here and would deff go back. Ralph and John were great. More
by Ngiorgi123
