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Heritage Mazda Towson

Lutherville, MD

Overview
Employees
Reviews
Vehicles
4.8
1,359 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1630 York Road

Lutherville, MD

21093

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Showing 1,359 reviews

July 04, 2020

My experience here was Amazing. I dream come true. From the test drive to signing the paper. Gab made it feel like home. Thank You. More

by Delonte Brown
Recommend Dealer
Yes
Employees Worked With
Gabe Cunningham, Lavon Pratt
Report | Print
Jul 06, 2020 -

Heritage Mazda Towson responded

Delonte, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 01, 2020

What a wonderful experience! Very knowledgeable, professional, and eager to make sure I was satisfied and happy with the car I wanted. Kuddos to you! More

by Jessica
Recommend Dealer
Yes
Employees Worked With
Gabe Cunningham
Report | Print
Jul 03, 2020 -

Heritage Mazda Towson responded

Hi Jessica, thank you so much for your positive comments about Heritage Mazda Towson! Our team is available should you require any extra help.

June 29, 2020

Gabe was a pleasure to deal with. He was friendly, easy to talk to and thorough. Was very knowledgeable with the functionality of the CX5. More

by Kathy.cooper4226
Recommend Dealer
Yes
Employees Worked With
Gabe Cunningham
Report | Print
Jul 01, 2020 -

Heritage Mazda Towson responded

Kathy, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Mazda Towson! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 13, 2020

Just leased a Mazda 3 from Heritage Mazda Towson. Gab was great! He was very professional and pleasant to work with. Would recommend to everyone More

by SK
Recommend Dealer
Yes
Employees Worked With
Jody DeSell, Gabe Cunningham
Report | Print
Jun 16, 2020 -

Heritage Mazda Towson responded

Hi, thank you so much for your positive comments about Heritage Mazda Towson! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 13, 2020

The experience was awesome! Gabriel provided amazing customer service, and the staff made sure that they can meet the customer's satisfaction at all times. Thank you!! More

by 4436292746crg
Recommend Dealer
Yes
Employees Worked With
Gabe Cunningham
Report | Print
Jun 16, 2020 -

Heritage Mazda Towson responded

Hi, thank you so much for your positive comments about Heritage Mazda Towson! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 12, 2020

Received an oil change and tire check. The staff showed Received an oil change and tire check. The staff showed great customer service and was very time efficient. I was in and out in about 30-45 mins. More

by Ashley Y.
Recommend Dealer
Yes
Employees Worked With
Dora Norman, Bryan Williams, Karl Cook, Justin Ward
Report | Print
Jun 14, 2020 -

Heritage Mazda Towson responded

Ashley, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 11, 2020

Amazing service Gabe was extremely helpful, genuine and personable when I went to look at buying a vehicle. I received great customer service from the moment I walked More

by jlm2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Cunningham
Report | Print
Jun 14, 2020 -

Heritage Mazda Towson responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 02, 2020

Friendly, knowledgeable staff and great deals Craig, Konstantine, and Lavon made my car buying experience a joy. They had the model I was interested in ready when I arrived, provided a detailed ov More

by wjd78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Chappell, Lavon Pratt, Konstantine Kohilas
Report | Print
Jun 03, 2020 -

Heritage Mazda Towson responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 18, 2020

too many people trying to sell I never came in at all. You all are so connected to the inernet. Its so crazy. i wrote a hello note to one of your sales people and i have heard from More

by laa218
Recommend Dealer
Yes
Employees Worked With
Donna wanna Carnow
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May 19, 2020 -

Heritage Mazda Towson responded

Thank you for taking the time to review Heritage Mazda Towson. Your input and the feedback from all our customers is important to us, as we strive to meet then exceed your expectations. We take great pride in providing clear and consistent communication, and sincerely apologize if you felt our communication was overwhelming, as this is never our intention. We have shared your comments with our management team and sales staff and are confident they will use the feedback to improve their processes moving forward. If you have any questions or further concerns, please contact our General Manager, Mitch Giller, at mgiller@mileone.com or 410.427.7934 so we can ensure your experience is consistent with the high standards that match our reputation. Again, thank you for your time and valued insight. We sincerely hope to work with you in the future.

May 18, 2020

Great customer service from the minute I walked in. Quick oil change. Karl took care of my requests and ensured that all questions had been answered. More

by kdenney
Recommend Dealer
Yes
Employees Worked With
Karl Cook
Report | Print
May 20, 2020 -

Heritage Mazda Towson responded

Kdenney, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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