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Heritage Mazda Towson

Lutherville, MD

4.8
1,293 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1630 York Road

Lutherville, MD

21093

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Showing 1,293 reviews

May 03, 2024

Paris was very thoughtful and explained all of the terms in great detail. I highly recommend him as a result, and look forward to working with him in the future for any other automotive needs. More

by grishmaksh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulette Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato
May 04, 2024 -

Heritage Mazda Towson responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 02, 2024

Friendly and knowledgeable staff. Beautiful and comfortable building with nice amenities like water and coffee. More

by alyssa.zygmunt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna DiGennaro Bull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato, Corey Davis
May 03, 2024 -

Heritage Mazda Towson responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 30, 2024

Ralph Price has helped me with multiple vehicles over the years and the process is always easy and clear. He is extremely helpful and knowledgeable and friendly! I never feel pressured or stressed when hav More

by jhall1910
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Kuper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Davis
May 02, 2024 -

Heritage Mazda Towson responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. Safe travels!

April 26, 2024

Everyone was extremely helpful and respectful. I’m a loyal customer will return when I’m ready for a new car More

by LORIX67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudolph Raley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato
Apr 28, 2024 -

Heritage Mazda Towson responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 26, 2024

Paris made the whole process easy! It was pleasure working with Paris! It was a great experience! Thank you, Paris More

by Alaina117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Parsons Jr. , Paris Tato, Corey Davis
Apr 28, 2024 -

Heritage Mazda Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. We hope you continue to choose us for all your automotive needs! Take care!

April 24, 2024

Jenna and her team were wonderful to work with. She made the process as seamless as possible and herself available at all times. The dealership is quite nice and convenient. More

by Kato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amin Fatouraee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna DiGennaro Bull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody
Apr 27, 2024 -

Heritage Mazda Towson responded

Hi Kato, we're happy you found our staff to be supportive during your experience here at Heritage Mazda Towson. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 09, 2024

I have had an awesome experience at Mazda of Towson with Jenna DiGennaro Bull. She is very knowledgeable about the business and very encouraging. I was nervous and she just calmed my spirits, assuring me t More

by Sy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Kuper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna DiGennaro Bull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Davis
Apr 11, 2024 -

Heritage Mazda Towson responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 30, 2024

Shady. We called and made an appointment with Frank to look at a specific car. After driving 2 hours, we arrived at the appointed time. Frank was mysterious More

by moonpie16
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Russell Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank - 0 stars
Apr 12, 2024 -

Heritage Mazda Towson responded

Thank you for taking the time to review Heritage Mazda Towson. All of our customers’ input and feedback is very important to us, as we strive to meet then exceed your expectations. We apologize for your less than positive experience at our dealership, as this is never our intention. Our General Manager, Corey Davis, would like to discuss your experience in more detail and address your concerns as soon as possible. At your earliest convenience, please contact Corey directly at corey.davis@mileone.com or 410.427.7908 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to hear from you soon.

March 29, 2024

The whole team at Heritage Mazda of Towson was fantastic! I can’t thank them enough for their help and the fantastic deal they gave me on my beautiful new CX-30! Thank you all! More

by Ben C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amin Fatouraee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Kuper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Tzvetanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ehsan Mehryar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Davis
Mar 31, 2024 -

Heritage Mazda Towson responded

Hi Ben, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 20, 2024

He is a liar and a cheat. He won't tell you to your face that he's screwing you over because he didn't want a scene to be made and other customers would know they shouldn't do More

by Pissed off
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
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