Heritage Mazda Towson

Gabe was awesome at giving me details about the Mazda CX-5 I wanted. Gave and everyone involved at the dealership was very helpful it worked to make things happen. I love my car at very pleased with the CX-5 I wanted. Gave and everyone involved at the dealership was very helpful it worked to make things happen. I love my car at very pleased with the experience. They've been on top to make sure I've been happy with my purchase after I bought the car as well. More

We cannot complement our sales rep Gabe Cunningham enough! He far exceeded our preconceived expectations of how our "car buying day" would go! We were treated as if we were longtime friends. We will b enough! He far exceeded our preconceived expectations of how our "car buying day" would go! We were treated as if we were longtime friends. We will be recommending Gabe to all our friends and family! We must inform you Gabe, you're stuck with us for a long time! MUCH THANX!!! More

The only reason I would recommend this dealer is that it is the closest to where I live following the closure of Thompson Mazda in Dundalk, MD. My first experience (and only to date) was for an oil change is the closest to where I live following the closure of Thompson Mazda in Dundalk, MD. My first experience (and only to date) was for an oil change and recall for the deck lid's controller module. When the car was returned to me the rear seat was down and the luggage cover was not installed properly. As I told the dealer, the little things separate truly excellent service from the ordinary and mundane. The other thing I encountered with this dealer is misleading email. I recently received one stating that when my car came in for service the tech (or some other nameless person) noted some body damage. The email went on to note that I could bring my vehicle to Heritage for body work. The car was only a few months old at the time of service with no body damage whatsoever. The email was a blatant attempt to make one aware of the body repair service offered disguised as having been noted by the tech. The service manager advised me in a follow up call prior to the email that the tech had been "counseled" on returning the interior to its proper condition following his work. As to the second matter, the email, I never received a response from the dealership after communicating with it. I have now unsubscribed from its emails. More

Gabe. Many thanks for you and all crew to make this happen ( new cx5 2021). Love it. Thanks again for making it smooth and easy happen ( new cx5 2021). Love it. Thanks again for making it smooth and easy More

From the moment I inquired about the Mazda CX 5 Gabe was helpful without breathing down our neck which made the experience so much more enjoyable. He made the process very easy & painless. helpful without breathing down our neck which made the experience so much more enjoyable. He made the process very easy & painless. More

Had a wonderful time shopping for my very first car! I am so happy with my MAZDA3. Gabe was so helpful in making sure I had monthly payments I can afford. Thank you Gabe! so happy with my MAZDA3. Gabe was so helpful in making sure I had monthly payments I can afford. Thank you Gabe! More

I purchased a new vehicle on 9/12. As I write this (11/9) it still has not been registered. The dealer uses a third-party contractor to do the registrations. The dealer is unable to tell me a day th (11/9) it still has not been registered. The dealer uses a third-party contractor to do the registrations. The dealer is unable to tell me a day that it is going to get registered which is ridiculous. It has been two-months since purchase; all was well when signing on the dotted-line, now that we're gone they have completely dropped the ball. I now have a brand new vehicle sitting in my driveway that I am making payments on; it is unregistered, uninsured and therefore un-drivable. I have no timeline for when it will be registered; apparently it's a big mystery. In the meantime I wait and look at it in my driveway; hoping nothing falls on it because it has no insurance until it gets registered. Nice. More

Great experience working with Gabe Cunningham at Towson Mazda! I purchased a 2020 CX5 Grand Touring and couldn't be happier (along with the price). My daughter had also spoken with Gabe for a pre-owned Maz Mazda! I purchased a 2020 CX5 Grand Touring and couldn't be happier (along with the price). My daughter had also spoken with Gabe for a pre-owned Mazda and he came across as incredibly customer focused, trustworthy, knowledgeable, personable, and informative. He went out of his way to answer my questions, give me the information I needed (and time) to do my research and make a decision. I would highly recommend working with Gave and the management team at Towson Mazda. More

Great experience from start to finish with Gabe at Heritage Mazda. Very knowledgeable, helpful, friendly, and honest. Made buying my new CX-5 totally stress free. Heritage Mazda. Very knowledgeable, helpful, friendly, and honest. Made buying my new CX-5 totally stress free. More

I had a great experience buying my first car in 20 years from Gabe at Heritage Mazda Towson. My 2011 Mazda3 was well-priced, with new brakes and a fresh tune-up, and Gabe had solid answers for all of my que from Gabe at Heritage Mazda Towson. My 2011 Mazda3 was well-priced, with new brakes and a fresh tune-up, and Gabe had solid answers for all of my questions. More