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Heritage Mazda Towson

Lutherville, MD

4.8
1,359 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1630 York Road

Lutherville, MD

21093

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Showing 1,359 reviews

May 22, 2022

8:20 am Appointment for an Oil Change. Took 2.5 Hours! Was told that they were Over Booked and under staffed.(NOT MY PROBLEM) I have been taking my 3i there for almost 8 years. The place l More

by Brianshaw1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan
May 25, 2022 -

Heritage Mazda Towson responded

Hi Brian. Thank you for taking the time to review our service at Heritage Mazda Towson. We sincerely apologize for the extended wait time and any resulting inconvenience, as our goal is to provide routine service maintenance as efficiently and reliably as possible. Our General Manager, Omid Anushiravani, has attempted to contact you to personally apologize and discuss the matter further, but has been unsuccessful in reaching you. At your earliest convenience, please contact Omid directly at oanushiravani@mileone.com or 410.427.7957 to allow us the opportunity to restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

May 22, 2022

Paris and his ENTIRE TEAM went above and beyond to ensure that we went home happy with our purchase. They were patient and understanding of our needs throughout the entire process. Incredibly thankful for a More

by Whitneymorris696
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulette Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulette is amazing!!, Paris Tato
May 24, 2022 -

Heritage Mazda Towson responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 21, 2022

Mr. Raley provided the best car purchase experience I have ever had. He was kind, informative, and honest. He was eager to assist us and just genuinely a nice person. I will clearly buy from him again an More

by Tags
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudolph Raley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Heritage Mazda Towson responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 21, 2022

The car buying process was quick and simple! Very helpful and knowledgeable staff as well! More

by jmbowden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paris Tato, Allison Teter
May 24, 2022 -

Heritage Mazda Towson responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 18, 2022

Bill never gave up on me. He kept in contact with me for over a year until I was ready and him and his team made it happen for me!! I truly appreciate Bill and his team at Her More

by tdsdiggs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amin Fatouraee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billten Abiaba
May 20, 2022 -

Heritage Mazda Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 07, 2022

Ransey made the process of buying a car comfortable and fun. The entire Heritage Mazda Towson is friendly and professional. Highly recommend! More

by carterwil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amin Fatouraee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ransey Stimson
May 09, 2022 -

Heritage Mazda Towson responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

May 04, 2022

Heritage Mazda is one of the best dealerships I’ve experienced. Staff members are knowledgeable, straightforward, friendly, and professional. That has been the case in both the sales and service depar More

by RickO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Heritage Mazda Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 02, 2022

I had a great experience. Billten and his team was patience and pleasant during my car buying experience. I recommend Heritage Mazda Towson More

by GWalker000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amin Fatouraee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billten Abiaba
May 04, 2022 -

Heritage Mazda Towson responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

May 02, 2022

Very Fast and Convenient, Friendly, Honest about services, and doing your request in extended warranty if you changed your mind. More

by Amir Ahmady
Recommend Dealer
Yes
Employees Worked With
Amin Fatouraee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Heritage Mazda Towson responded

Hi Amir, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 01, 2022

From the very beginning, when my brother came to see the car, Jody was nothing but professional and patient. He understood that I live in the DC area & told me he would try to keep the car I saw online as l More

by firer.mack_07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Chappell, Ransey Stimson
May 03, 2022 -

Heritage Mazda Towson responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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