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Heritage Mazda Towson
Lutherville, MD
1,316 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,316 reviews
December 08, 2024
Today I bought my fifth Mazda from this dealership and out of all the Sales person I have dealt with, Kennedy has been the best. Outstanding communication and makes you feel very comfortable and easy. Did out of all the Sales person I have dealt with, Kennedy has been the best. Outstanding communication and makes you feel very comfortable and easy. Didn't feel any sort of pressure, very easy to talk to and helped us walk out with the exact car we wanted and within our budget. She worked with you all throughout. Couldn't have been happier. I would highly recommend anyone who is interested in buying a car from Heritage Mazda Towson to book an appointment with Kennedy! You will not be disappointed. More
by Shaker Mursalin
December 01, 2024
It’s only been a few days but loving my car so far 🤩. James was a joy to work with, and very patient. All the staff that I interacted with throughout the process were quite friendly. I’ll be happy to pur James was a joy to work with, and very patient. All the staff that I interacted with throughout the process were quite friendly. I’ll be happy to purchase from this dealership again in the future. More
by CaptainFall
November 30, 2024
Staff and James were very friendly. Wait time to drive car was long. Overall, experience was positive. Wait time to drive car was long. Overall, experience was positive. More
by Matutd
November 27, 2024
We were able to buy the vehicle we wanted. The crew took good care of us. James, Anthony and Paulette. There was a lot a paperwork. We were surprised it took 4 hours but it’s done. The crew took good care of us. James, Anthony and Paulette. There was a lot a paperwork. We were surprised it took 4 hours but it’s done. More
by Terlur
November 19, 2024
They were very helpful James helped allot with the high tech stuff.l recent him as a salesman. tech stuff.l recent him as a salesman. More
by swmst
Employees Worked With
November 17, 2024
Amazing experience today. James and Anthony were excellent and professional. They worked with us to get the best deal! Thanks Darrin & Stephanie James and Anthony were excellent and professional. They worked with us to get the best deal! Thanks Darrin & Stephanie More
by dwat700
November 12, 2024
Jenna DuGennaro Bull exemplifies customer service and creates a relaxed and stress free purchase experience! creates a relaxed and stress free purchase experience! More
by Marshatracey
Employees Worked With
October 11, 2024
Jenna is and was so amazing and made this stressful process so much better. I’d definitely recommend her over and over again. She and the staff was absolutely amazing process so much better. I’d definitely recommend her over and over again. She and the staff was absolutely amazing More
by Brittd117
Employees Worked With
September 29, 2024
Rust was fantastic! He had the car ready when I arrived and the process for purchasing was simple and quick. He had the car ready when I arrived and the process for purchasing was simple and quick. More
by Shoover
September 27, 2024
I was highly impressed with Heritage Mazda and our sales associate, Patrick. He was thoughtful and professional and guided us through every step of the process. Nothing seemed pressured or rushed. Everyt associate, Patrick. He was thoughtful and professional and guided us through every step of the process. Nothing seemed pressured or rushed. Everything was very transparent and clear. I highly recommend him and this dealership to anyone looking for a new car. More
by BRESchultzMD
