Heritage Mazda Towson

We had a great experiencing purchasing our second Mazda at Heritage. David, Paulette, and Paris were all friendly and helpful. at Heritage. David, Paulette, and Paris were all friendly and helpful. More

Heritage Mazda Towson, David Dowd, Paullete Edwards, and Paris Tato— excellent team service. They made the car buying experience easy and straightforward. They were direct and clear on the financial “data”’ Paris Tato— excellent team service. They made the car buying experience easy and straightforward. They were direct and clear on the financial “data”’points, which made doing a deal a snap. I highly recommend this dealership team. More

Chris (our salesperson) and Paris (our finance manager) provided exceptional service from start to finish. Over the course of two visits to the dealership, Chris was the consummate professional: Friendly, provided exceptional service from start to finish. Over the course of two visits to the dealership, Chris was the consummate professional: Friendly, knowledgeable about the product he was selling, and attentive without being pushy or trying to rush the process. He let us take the time to decide what car was right for us after our first visit and ensured that everything was ready to go when we returned to purchase the vehicle we selected a few days later. Our finance manager Paris was equally fantastic: Explaining the financing options and packages without pushing us to select something we didn't want. We selected Heritage Mazda Towson — a dealership an hour and a half away from us — primarily based on the myriad positive reviews of their customer service. The actual experience exceeded our high expectations, and we will be returning to the Heritage group for future service of our current vehicle, and for further vehicle purchases for our growing family. More

Clean, quiet, respectful dealership. Tyler Stokes was a real pleasure to talk to. I will work with him when it's time to buy my next vehicle. Tyler Stokes was a real pleasure to talk to. I will work with him when it's time to buy my next vehicle. More

Absolutely amazing experience, especially after coming off a few lousy interactions at other dealerships elsewhere in the area. Our sales person, Paulette, was awesome and worked with us to make sure I go off a few lousy interactions at other dealerships elsewhere in the area. Our sales person, Paulette, was awesome and worked with us to make sure I got exactly what I wanted when I wasn't even sure what I wanted going in. Paris made sure I was well taken care of when it came to financing and went above and beyond to get me an incredible rate. Both stayed late to assist after a long day dealing with technical issues when I'm sure they were eager to get home. They stayed friendly and helpful the entire time we were there, and were just as great when I showed back up at 9am the next morning to pick up my floormats from the parts department. I was a Toyota gal for 20 years until I came to Heritage. They made the switch a no-brainer. Thank you so much to the whole team for making this not just painless, but pleasant. More

Very good experience. I got a great deal and treated well by all of the staff I got a great deal and treated well by all of the staff More

Gary P provided great service during what is usually a stressful purchase. I drove home very happy in my new car. stressful purchase. I drove home very happy in my new car. More

Outstanding buyer experience. Gary Parsons was our sales person. Gary is knowledgeable, honest, personable and very helpful. He goes the extra mile. Dan Chaconas was our sales Gary Parsons was our sales person. Gary is knowledgeable, honest, personable and very helpful. He goes the extra mile. Dan Chaconas was our sales manager. He provided us with a very fair price for our new 2024 CX-5 and set a customer centered tone for the transaction, which we initiated on-line. Amin Fatouraee thoroughly and efficiently explained all of the protection packages available. Everyone we encountered at this dealership was professional, friendly and helpful. More

Everyone made the process so easy. Friendly, so knowledgeable, quick, and great selection for what we needed. Friendly, so knowledgeable, quick, and great selection for what we needed. More

Paulette was amazing Throughout the entire experience Helping me to get exactly what I wanted I knew I made a great decision in coming To see her experience Helping me to get exactly what I wanted I knew I made a great decision in coming To see her More