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Heritage Mazda Towson

Lutherville, MD

4.8
1,293 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1630 York Road

Lutherville, MD

21093

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Showing 1,293 reviews

June 26, 2022

I had a great experience shopping here. Rudy and Paris were both friendly and excellent to work with. They answered all my questions thoroughly and made the process as smooth as possible. More

by rachelealexander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudolph Raley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato
Jun 28, 2022 -

Heritage Mazda Towson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Mazda Towson! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 25, 2022

Ramsey is such a pro! He’s an expert about the cars and goes the extra mile to help you. More

by ckwcraig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ransey Stimson
Jun 27, 2022 -

Heritage Mazda Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 25, 2022

They were so nice and helpful for my first car purchase, they made a stressful situation easy! More

by HANNAHMARR97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulette Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato
Jun 27, 2022 -

Heritage Mazda Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 24, 2022

buying a car from Randy was a pleasure. After the sale he was extremely helpful explaining the various systems. It beat reading the 500 page manual! More

by richard.weisman
Recommend Dealer
Yes
Employees Worked With
Ransey Stimson
Jun 27, 2022 -

Heritage Mazda Towson responded

Hi Richard, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

June 23, 2022

Greg was incredibly helpful and made the entire process seamless from start to finish. He clearly has the customers best interest in mind which is not always the case when buying a car. I would 100% recomm More

by Rachelprice17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amin Fatouraee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato, Greg Ellison
Jun 25, 2022 -

Heritage Mazda Towson responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Mazda Towson! Thanks again for the recommendation, and have an amazing day!

June 20, 2022

Stef helped me with my new purchase at Heritage. Very professional and welcoming. I knew what I wanted going in there, and he made the process very smooth from start to finish. He made me feel very More

by Nick K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stef P
Jun 22, 2022 -

Heritage Mazda Towson responded

Hello Nick, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 04, 2022

Ransey was Awesome. Couldn't ask for a better experience with our salesman.... the finance department though... I felt like I was in trouble for something. Not like I wa More

by Darrel lassin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulette Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amin Fatouraee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ransey Stimson, Stef P
Jun 07, 2022 -

Heritage Mazda Towson responded

Hi Darrel. Thank you for taking the time to review Heritage Mazda Towson. We are glad to hear you had a positive experience with our Sales Department; however; we sincerely apologize for any issues you had with our Finance Department. This is not our way of doing business, as we work hard to maintain a high level of customer satisfaction throughout your entire car-buying experience. Our General Manager, Omid Anushiravani, would like to further discuss your experience, but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Omid directly at oanushiravani@mileone.com or 410.427.7957 to allow us the opportunity to rectify our missteps. Again, thank you for your time and we hope to hear from you soon.

June 02, 2022

Stef was great! Super knowledgeable and professional! Not too pushy and made me feel comfortable. Got me in the perfect car! Very happy with his service and even mor More

by AndrewPipitone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stef P
Jun 04, 2022 -

Heritage Mazda Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. We hope you continue to choose us for all your automotive needs! Take care!

June 02, 2022

Very patient and friendly. Excellent customer service. They stand by their word! Get you in and out. No long wait. More

by Hfeccc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulette Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris, Jack Walz, Paris Tato
Jun 02, 2022 -

Hfeccc responded

Hfeccc Very patient and friendly. Excellent customer service. They stand by their word! Get you in and out. No long wait.

June 02, 2022

Thank you Paulette for such a great sales experience. It’s been years since I’ve bought a new car and she was very thorough and made sure I understood the entire process. Every staff member I interact More

by Skb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulette Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amin Fatouraee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Heritage Mazda Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. We hope you continue to choose us for all your automotive needs! Take care!

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