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Heritage Mazda Towson

Lutherville, MD

4.8
1,293 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1630 York Road

Lutherville, MD

21093

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Showing 1,293 reviews

October 18, 2022

Thanks for all your help Paulette! ! I love my new car! Great working with you! ZoomZoom ♥️ Anne More

by rleith6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulette Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Heritage Mazda Towson responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

October 18, 2022

this dealership is super good and everyone there is helpful and patient, give me many useful information and help me find out a good car More

by lemonyy97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudolph Raley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Tajik, Paris Tato
Oct 21, 2022 -

Heritage Mazda Towson responded

Hi, we are very happy to have provided you with such a positive experience! Safe travels!

October 15, 2022

They were the sweetest people I ever met. They helped me get a new car after my previous car was totaled and made the experience as quick as possible. More

by BRIANNA.FLEMING222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paris Tato, Stef P
Oct 18, 2022 -

Heritage Mazda Towson responded

Hi Brianna, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 14, 2022

Everyone was wondering, friendly and answered all my questions lovely people. Did everything so all I had to do is take my car home and not worried about anything. More

by Karen rubio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudolph Raley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato
Oct 19, 2022 -

Heritage Mazda Towson responded

Hi Karen, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 11, 2022

I took my car in for it's first service. A simple oil change. I waited over 2 hours for this. When I got my car back it smelled like raw fuel. There was a hand smudge print on my door. More

by Ellena320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service dept
Oct 17, 2022 -

Heritage Mazda Towson responded

Thank you for sharing feedback about Heritage Mazda Towson. We sincerely apologize for the extended wait time as well as the overwhelming smell of fuel inside your vehicle, as our goal is to provide routine service maintenance as efficiently and reliably as possible. We appreciate you taking our call and scheduling a future appointment, allowing us to rectify our missteps. As discussed, if you have any additional questions or future service needs, please contact our Service Manager, Barry Williams, directly at barry.williams@mileone.com or 410.427.8000 as we want to ensure your next service experience is consistent with the high standards that match our reputation. Again, thank you for your time and we look forward to working with you in the future.

October 06, 2022

They were very patient and informative. Excellent service. I definitely recommend coming here. Thanks for everything. More

by sandroagnelo12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Kuper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billten Abiaba, Stef P
Oct 12, 2022 -

Heritage Mazda Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 04, 2022

Very professional. Never felt pressured to buy. They accommodated me on what I was asking. It was a stress free purchase. More

by bianco.bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paris Tato, Stef P
Oct 08, 2022 -

Heritage Mazda Towson responded

Hi Bianco, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

October 03, 2022

This has been my third extensive encounter with the Heritage Mazda Towson staff, and my admiration and satisfaction continue to grow. Although I live some 60 miles away, I keep coming back to this deal More

by ROMAN.SERBYN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Cook, Paris Tato
Oct 08, 2022 -

Heritage Mazda Towson responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Mazda Towson!

September 30, 2022

Caring, and attentive staff. They answered all my questions and concerns. And was willing to work with me to get the best deals possible More

by ggarcia.gg21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato, Stef P
Oct 04, 2022 -

Heritage Mazda Towson responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2022

Overall I had a wonderful experience at this dealership. Very professional. Kashae was excellent and assisted with test driving the vehicle and since we were unfamiliar with the area took us through a nice More

by Ryan M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato, Kashae Porter
Sep 28, 2022 -

Heritage Mazda Towson responded

Hi Ryan, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!

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