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Heritage Mazda Towson

Lutherville, MD

4.8
1,351 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1630 York Road

Lutherville, MD

21093

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Showing 1,351 reviews

March 25, 2025

I have leased 4 cars from Heritage Mazda Towson and while leases can be very tricky, I have always gotten a good deal. They are willing to work with you and are good people. More

by Jelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amin Fatouraee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Kuper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna DiGennaro Bull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Heritage Mazda Towson responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Safe travels!

March 23, 2025

James was very responsive to our requests and was able to get me a great deal on my new car. He was very personable and knowledgeable More

by lauren soles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Kuper
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Dowd
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Heritage Mazda Towson responded

Hi Lauren, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 23, 2025

The Heritage Mazda dealership gets a mixed review. Everyone was nice and worked hard to close the deal. It was straight cash so there was no heavy lifting. A couple of negatives, Gabriel Walman pro More

by jruth5
Purchase Time
Recommend Dealer
No
Employees Worked With
James Wilder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Walman
Apr 07, 2025 -

Heritage Mazda Towson responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please contact us so we can discuss the details of your visit, in hopes of restoring your confidence back in our dealership. You can reach our General Manager, David Dowd, at david.dowd@mileone.com or 410.427.7957.

Apr 07, 2025 -

jruth5 responded

Heritage Mazda has reached out and addressed all of my concerns.

March 19, 2025

James was very nice, but promices were made about timing that should have not been made. If you cannot meet a commitment, then don't make it. Then when we wanted wheel llocks installed, a cargo area liner More

by reedpjr
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ben Kuper
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Wilder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Heritage Mazda Towson responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out and we will do our best to make this better. We hope to hear from you soon. David Dowd General Manager david.dowd@mileone.com 410.427.7957

March 17, 2025

It was a very easy experience. Everyone was courteous and helpful. This is my second car from them and both experiences have been great. More

by mj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Heritage Mazda Towson responded

Hi, thank you for your feedback. We're thrilled you found the whole experience pleasant and easy. Our team is available should you require any extra help.

March 13, 2025

The whole experience was smooth. James was patient and courteous. Ben on the finance team took the time to explain everything. He answered my endless questions! I highly recommend More

by eeh920
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Kuper
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Heritage Mazda Towson responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 10, 2025

Great customer service, very knowledgeable about the vehicles, and very attentive and eager to help. More

by bostoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Scott, Harrison Faecher
Mar 13, 2025 -

Heritage Mazda Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 01, 2025

If you want to have a good car buying experience you must ask for Kennedy. She was very attentive to my needs, was respectful of my time, and most importantly, she did not hassle me like typical car sales pe More

by mepacctz
Recommend Dealer
Yes
Employees Worked With
Kennedy Overbey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Heritage Mazda Towson responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Towson so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 01, 2025

She is an amazing salesperson! Very attentive and knowledgeable! I was very unsure about Mazda. She sold me on the right car for me! I had to go back and forth to the dealer a More

by ericmorris4444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Overbey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Scott
Mar 04, 2025 -

Heritage Mazda Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 25, 2025

I cannot recommend Dyvonn enough! He was so patient and kind. I originally had an appointment with another sales representative; however, I was switched to Dyvonn and I'm so glad! He More

by nwrights14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dowd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dyvonn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Overbey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damari Sedgwick
Feb 27, 2025 -

Heritage Mazda Towson responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!