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Heritage Mazda Towson

Lutherville, MD

4.8
1,292 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1630 York Road

Lutherville, MD

21093

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Showing 1,292 reviews

August 03, 2024

I appreciate the help everyone offered me leasing my car. Jenna was very helpful and responsive to my questions. More

by hady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amin Fatouraee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Tzvetanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna DiGennaro Bull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ellison
Aug 04, 2024 -

Heritage Mazda Towson responded

Hi Hady, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 02, 2024

Jenna was straightforward, easy to communicate with and took care of business! Thanks making the process so easy! More

by jscott17
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jenna DiGennaro Bull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Heritage Mazda Towson responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 30, 2024

Loved Diego, Paulette, Garbriel, Daniel, Paris-all were very friendly, fun, and helpful-very professional. Best car buying experience I have ever had!! Will definitely recommend and be back when I am ready More

by TDNANTZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulette Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato, Diego Navidad
Jul 31, 2024 -

Heritage Mazda Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. We hope you continue to choose us for all your automotive needs! Take care!

July 29, 2024

Ralph was the best! He was very knowledgeable on each of the cars I looked at and helped make sure the process ran as smoothly as possible. He was able to work with us t More

by hannahmcglynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Scott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Heritage Mazda Towson responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 28, 2024

Having problems with cars and inadequate pricing. “M” in Mazda should stand for MORE MONEY. My third Mazda and still not happy but was told I need more money. I need someone to fix this problem or More

by MaryThompson2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jenna DiGennaro Bull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Heritage Mazda Towson responded

Hi Mary. Thank you for taking the time to review Heritage Mazda Towson. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our General Manager, David Dowd, would like to better understand your experience and address your concerns as soon as possible. At your earliest convenience, please contact David directly at david.dowd@mileone.com or 410.427.7957 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

July 27, 2024

I had a great experience purchasing my new Mazda working with Patrick. He was very friendly and I felt no pressure. More

by V
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Kuper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

Heritage Mazda Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. We hope you continue to choose us for all your automotive needs! Take care!

July 23, 2024

Ehsan Mehryar is professional, knowledgeable & has provided excellent service on sale and offered great deal. Highly recommend him. More

by Naveen Pathuri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ehsan Mehryar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Heritage Mazda Towson responded

Hi Naveen, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. Thanks for the recommendation, and have an amazing day!

July 18, 2024

I had a great experience purchasing my vehicle from Gary Parsons. Dan and Ben were a pleasure to with as well. I highly recommend Heritage Mazda! More

by nicholas723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Heritage Mazda Towson responded

Hello, we're happy to hear you had a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 04, 2024

We love Heritage Mazda. Paulette was great, so kind, and friendly! Made the buying process so easy. More

by m.chykoleigh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulette Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Heritage Mazda Towson responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 02, 2024

Paris Tato was very nice & wasn’t pushy. Knowing that I was already at that dealership before, he didn’t try to bore me with details or over sell things. I was at the dealership past closing More

by KP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato
Jul 03, 2024 -

Heritage Mazda Towson responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.