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Heritage Mazda Towson

Lutherville, MD

4.8
1,293 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1630 York Road

Lutherville, MD

21093

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Showing 1,293 reviews

December 22, 2022

My experience at Heritage Mazda of Towson was one for the books! Simplest, most transparent, and fairest experience I’ve ever had. Keith was personable, kind, and down to earth. Dan is sincere, confident, an More

by TannerHash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato, keith jones, Karis Rayner
Dec 24, 2022 -

Heritage Mazda Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 21, 2022

Heritage Mazda in Towson has been SMILES on my face for more than 3 years now. I purchased a 2020 CX-5, went back and got another Great Mazda product! The Service Heritage Mazda provides is always the b More

by ernestomoore.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 23, 2022 -

Heritage Mazda Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 17, 2022

Nima and Daniel provided exceptional service and professionalism in helping us in the purchase of a 2023 CX-9 (12/16/22). The entire process from the selection, trade and closing was amazing. We g More

by msjea1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amin Fatouraee, Nima Eskandarian
Dec 19, 2022 -

Heritage Mazda Towson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Mazda Towson! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

December 16, 2022

I had an amazing experience here! Paris and Nima made my first car buying experience a pleasure. They were so thorough in their explanations and thoughtful in their service. I will de More

by toripete7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato, Stef P, Nima Eskandarian
Dec 17, 2022 -

Heritage Mazda Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

December 13, 2022

Fast, efficient and hassle-free experience. We were able to purchase the car same day with the help of our car dealer Bill. He is very accommodating and answers our queries very patiently. He a More

by maiantwinx
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Kuper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billten Abiaba, Scott Feinstein
Dec 15, 2022 -

Heritage Mazda Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 30, 2022

Very helpful. Took the time to explain the process and made sure I was happy/understood every step of the way. More

by Mrlebow25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato, Stef P
Dec 01, 2022 -

Heritage Mazda Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

November 28, 2022

As usual always a great experience with heritage mazda towson going on my 4 car purchase on this location. More

by loayza89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulette Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato
Nov 29, 2022 -

Heritage Mazda Towson responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 26, 2022

Good I will most definitely tell anybody about u guys it was a good experience More

by Mnewkirk7476
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Tato, keith jones
Nov 28, 2022 -

Heritage Mazda Towson responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 04, 2022

We had a great experience at Heritage Mazda Towson! Prices are extremely competitive and they make sure the transaction is a win-win. Everything was explained clearly without any pressure. Paris was wo More

by ally.battista
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris Tato, Kashae Porter
Nov 10, 2022 -

Heritage Mazda Towson responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 03, 2022

Everyone was very nice to deal with especially my Sales Rep Nima. The finance manager Paris was also very knowledgeable and pleasant to work with. Had a bad experience with one of the sales managers though More

by Karenrightnour
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Chaconas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Tajik, Paris Tato, Stef P, Greg Ellison, Nima Eskandarian
Nov 04, 2022 -

Heritage Mazda Towson responded

Hi Karen. Thank you for sharing feedback about your visit to Heritage Mazda Towson. We are glad to hear you had a positive experience with our Sales Associate, Nima, and our Finance Manager, Paris; however, we sincerely apologize for any lack of clear communication you experienced at our dealership. This is certainly not our way of doing business, as we take great pride in providing honest, reliable and transparent information to all customers. If you have any further questions or future vehicle needs, please contact our General Manager, Scott Feinstein, directly at scott.feinstein@mileone.com or 410.427.7957 as we want to ensure your next experience is consistent with the high standards that match our reputation. Again, thank you for your time and we look forward to continue working with you in the future.

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