Heritage Mazda Towson

Best for service and best for sales! Friendly, professional and very customer service focused. Just purchased my second from this dealership and salesperson, it won't be my last! No pre Friendly, professional and very customer service focused. Just purchased my second from this dealership and salesperson, it won't be my last! No pressure from Finance department to buy the "extras", just very good explanations of what is available - ultimately the decision was mine to make. Sales - I can't say enough about Ralph Price, my Sales Associate! He has been nothing less than fair, honest, well informed, no pressure, explained the car, pricing and willing to go the extra mile for me! My second purchase from Ralph and highly recommend him! More

Everyone was nice. Had the vehicle in stock that I was looking for. everything went smoothly' Had the vehicle in stock that I was looking for. everything went smoothly' More

Great customer service - would recommend service to other car owners - Karl Cook was assume - 5 star service car owners - Karl Cook was assume - 5 star service More

Keith jones did a great job. 👏 we found a car in our price range to what we were looking for in a suv. Thanks for the bottle of wine! 👏 we found a car in our price range to what we were looking for in a suv. Thanks for the bottle of wine! More

Friendly and efficient people from the sales department. Kashae, Dan, and Corey all were great, very flexible and supportive in finding a good lease that worked for me, as well as answering all of my questi Kashae, Dan, and Corey all were great, very flexible and supportive in finding a good lease that worked for me, as well as answering all of my questions. Billten even retrieved and packed my old license plates despite not even being my assigned sales associate. On the finance department, Ben helped with verifying my credit stuff and Amin was great at explaining all the paperwork that needed to be signed as well as the maintenance and car care options. More

Paris did an excellent job. I'm happy with my new Mazda! Good team work guys. Thanks again I'm happy with my new Mazda! Good team work guys. Thanks again More

A+ service. Quick and accurate diagnosis of the issue and repair was performed in a timely manner under warranty. Very pleased with this service. Service advi Quick and accurate diagnosis of the issue and repair was performed in a timely manner under warranty. Very pleased with this service. Service advisor (Carl) very pleasant to deal with. More

Paulette Edwards was amazing she made the process so easy and she was so nice. I am very happy with my new 2023 Mazda CX-30 and she was so nice. I am very happy with my new 2023 Mazda CX-30 More

Great buying experience, pricing was easy and what we'd agreed upon online. Keith was very helpful and was the first dealer to actually go on a test drive with me to show me the car. People at other deal agreed upon online. Keith was very helpful and was the first dealer to actually go on a test drive with me to show me the car. People at other dealerships seemed unwilling to do this... More

So nice to do business with those guys especially Bill and Paris at Heritage Mazda Towson! and Paris at Heritage Mazda Towson! More