Heritage Mazda Towson

Paris was very detailed and clear with his explanation of the paper work. Really appreciate his help with the smooth purchase. the paper work. Really appreciate his help with the smooth purchase. More

I stumbled upon the Heritage Toyota dealership in Owings Mills, in 2015, when I was looking for a new car purchase. I have been hooked on Heritage dealerships ever sense that first great customer service e Mills, in 2015, when I was looking for a new car purchase. I have been hooked on Heritage dealerships ever sense that first great customer service experience. I drive from Silver Spring to have my vehicles serviced with Justin in Owings Mills. Over the years I have made several new and used car purchase personally, and recommended others to go to Heritage Dealerships from VW in Catonsville, to Toyota in Owings Mills. Now I have a new recommendation, Heritage Mazda of Towson. I was greeted at the door by Corey, who immediately assisted me in making my car purchase. He placed me in good hands with Bill to process the deal, and in the end I worked with Paris in finance. What a great bunch of people at this dealership. There was no pressure, and in the end, Paris worked hard to get me the best interest rate. I must apologize to the other Heritage Dealerships, but I have to say Mazda of Towson has just raised the bar! They will now be my go to place make my vehicle purchase needs in the future, and the place I will be directing my friends and co-workers. They are a Premier Customer Service dealership in my book! More

Greg was very professional and did not pressure me in any way. He was very knowable about the features of the vehicle I was interested in and took his time explaining some of the new safely features. Wou any way. He was very knowable about the features of the vehicle I was interested in and took his time explaining some of the new safely features. Would definitely recommend Gregg and Heritage Mazda. More

This was my first time buying a car alone so I was all new to the process. However, I feel like it took a long time to get the car since it was delivered from a different location and had to be cleaned an new to the process. However, I feel like it took a long time to get the car since it was delivered from a different location and had to be cleaned and gassed. Of course, Paris had to go through every additional option although I didn't want to hear about all the different options. I also had to order a title and make sure I had insurance which I assume is standard process but took additional time. I knew exactly what car I wanted but felt like I was being talked into a higher priced model. I also found out as soon as I got home that I had an email about an additional incentive. I've emailed Heritage Mazda a number of times and have yet to receive a response. Not sure if I was taken advantage of because I'm a woman who's not that knowledgeable about the car buying process. More

Karis was so organized, friendly, helpful, and quick! Easiest buying process I've had buyng a car! Easiest buying process I've had buyng a car! More

Greg is the most honest and forthright car salesman I've ever met. He was very professional and did not pressure me in any way. I am now a proud member of the Heritage Mazda Towson family and will go back ever met. He was very professional and did not pressure me in any way. I am now a proud member of the Heritage Mazda Towson family and will go back for my next car! More

The service before I purchased the car was great - the car was in great quality, the warranty was great, and the price was incredible. However, there were a few cosmetic details they said they would fix w car was in great quality, the warranty was great, and the price was incredible. However, there were a few cosmetic details they said they would fix within a week, but it took 3 weeks to get the car after I bought it. They were kind enough to deliver the car to my address, but it was a very long wait. More

Greg was very helpful and knowledgeable. Very pleasant. Took his time and put things together so i could get in the car i wanted. Everyone at Heritage was helpful and friendly. Thank you! Very pleasant. Took his time and put things together so i could get in the car i wanted. Everyone at Heritage was helpful and friendly. Thank you! More

Great service. Didn't feel pressure into buying a car but was shown multiple options Didn't feel pressure into buying a car but was shown multiple options More