Heritage Mazda Towson

Joe and Scott were both excellent!! I couldn't make the trips back and forth to the dealer so they were able to help me through emails. They even located the exact Mazda 3 I wanted in PA. They picked the trips back and forth to the dealer so they were able to help me through emails. They even located the exact Mazda 3 I wanted in PA. They picked the car up for me the day before and when I arrived the next afternoon the sale process was great!! Thanks guys!! More

Excellent Customer Service. I recently purchased a used Ford Focus from this dealership and the whole experience was very pleasant. Excellent communication which I didnt find at other dealerships who I co Ford Focus from this dealership and the whole experience was very pleasant. Excellent communication which I didnt find at other dealerships who I contacted. Dani Coppinger contacted me right away about my questions, followed by Hank Johnson and John Huemmer who worked with me on my financial situation. The whole team at this location was very friendly and welcoming. Based on my experience I would highly recommend it to others. More

On the spur of the moment, my wife and I decided to drive 75 miles to Heritage to check a car we had our eyes on. With two kids in tow, we arrived and were warmly greeted, given use of the TV room and kids a 75 miles to Heritage to check a car we had our eyes on. With two kids in tow, we arrived and were warmly greeted, given use of the TV room and kids area and my wife and I were off for test drives (separately of course). A few hours later, our trade in offer from CarMax had been matched and we struck a deal and were headed home in our "new" car. I appreciated the accommodations and prompt, friendly service, especially with two young ones in tow. Great experience overall, even after the sale. Brett has been extremely accommodating in helping with the registration transfer and other questions we've had since our visit. Thanks... More

On Friday, February 4th, I submitted an online inquiry for a 2006 Nissan Murano (my dream truck) and received a return email from Brett Fader. After months of searching the competitors, I scheduled and v for a 2006 Nissan Murano (my dream truck) and received a return email from Brett Fader. After months of searching the competitors, I scheduled and visited Heritage on Saturday, February 5th. I test drove the vehicle after meeting with Brett, discussed my finance options and was VERY PLEASANTLY surprised that Heritage came in under $3000 off the competitors price for the same vehicle. I'm so very thankful I purchased from Heritage and am looking forward to being a lifetime customer there. The staff was impeccable and extremely fast at getting me in and out of there in just under 3 hours.....RECORD TIME. Thanks Brett for all that you do. Good luck with Law School. More

I was treated with great respect, everyone was very friendly and very nice. They tried to meet al my needs and made sure that I was taken care of and any questions that I had they were answered. They friendly and very nice. They tried to meet al my needs and made sure that I was taken care of and any questions that I had they were answered. They were able to work with me and made sure that when I left the dealership that I was going to be happy and I was. More

I went in for an oil change and after all things considered, decided I needed a new vehicle. CX-7(AWD) is the way to go for me and after working with Dora in the service dept. she walked me upfront considered, decided I needed a new vehicle. CX-7(AWD) is the way to go for me and after working with Dora in the service dept. she walked me upfront and introduced me to Scott (Manager) who then got my salesman Rick Trudaeu working with me. I wanted a brand new 2010 CX7 and wanted the price to be the driving force behind the deal. Without being pushy or sneaky, we found the right Mazda for me. It was painless and I never felt like I was being taken advantage of. Rick and Scott were both fun to work with and professional. One of the other things that impressed me about the dealership overall is that everyone was smiling! It seemed that they all liked their jobs and it showed. I was also impressed that they had healthy snacks in their vending machine, even for me since I have a Gluten Allergy- they had a Gluten free snack....wow. I would recommend to anyone looking for an AWD vehicle to get a CX7 and for them to purchase it from this Dealership and ask for Rick! More

It was very refreshing to work with the staff in purchasing my Chevy HHR. No pressure sales, just honest exchange of information and upfront numbers. The staff couldn't have been friendlier or mor purchasing my Chevy HHR. No pressure sales, just honest exchange of information and upfront numbers. The staff couldn't have been friendlier or more helpful. I would most certainly recommend Heritage Mazda Towson as a must stop when looking for a new or used car. Thank You More

This was my first experience buying a car from a dealership, and I would highly recommend this dealership for anyone looking to buy a new or used car! Malik was extremely friendly, courteous, resp dealership, and I would highly recommend this dealership for anyone looking to buy a new or used car! Malik was extremely friendly, courteous, respectful, and knowledgeable. He patiently entertained my many questions about the cars I was interested in, without being pushy or condescending. The paperwork was handled in a timely fashion, and furthermore, Scott connected me with a new insurance agency that gave me an excellent price compared to the agency I had been with before! I left Heritage Mazda feeling extremely happy with the quality of service I was provided by the sales team, and confident that I had purchased a wonderful car for a great price! More

Brett and Sam were both extremely helpful throughout the process and went above and beyond to make sure my sale went through at a price that I was comfortable with. I would recomend this dealership to anyo process and went above and beyond to make sure my sale went through at a price that I was comfortable with. I would recomend this dealership to anyone that is looking for a great sales team and a professional experience. The only thing that I would of liked more info on was what was included with my vehicle, I purchased a used 2010 GMC Acadia and it was missing a key, the owners manual and head phones for the DVD system. However, Brett went out of his way to get me a key made and he also found me a manual online and got me the headphones I needed, which I think speaks to the excellent customer service that they have at this dealership. More

My experience at Heritage Mazda in Timonium was my first buying a car myself. Everyone I worked with was extremely helpful and knowledgeable. There was no pressure, just assistance in trying to get me into buying a car myself. Everyone I worked with was extremely helpful and knowledgeable. There was no pressure, just assistance in trying to get me into the best car possible with the price I needed. I will absolutely recommend and come back to Heritage Mazda in the future for any other trade in's and/or purchases. More