Heritage Mazda Towson

Chris & Scott were a pleasure to work with. I let them know exactly what I was looking for and the price range I was able to afford. They listened and assisted every step of the way, with no pressure them know exactly what I was looking for and the price range I was able to afford. They listened and assisted every step of the way, with no pressure. They continued to provide me with as much information as I requested & were open and honest. I would recommend this dealership, but more importantly each one of them, to both family and friends! More

I had an excellent experiance at this dealership, all of the employees were very friendly and helpful. They made buying my car as easy as possible and bent over backwards to make sure I was happy with my ne the employees were very friendly and helpful. They made buying my car as easy as possible and bent over backwards to make sure I was happy with my new car. 5 star dealer all the way!!!!!! When I buy another car I will go back to this dealer for sure!!! More

Had an awsome experience. After 3 other dealerships this one was a breathe of fresh air. No pressure and they listened to exactly what I was looking for. Joe was great and easy to work with and I did not one was a breathe of fresh air. No pressure and they listened to exactly what I was looking for. Joe was great and easy to work with and I did not have to spend 6 hours at the dealership signing papers. Wish all dealerships could be this wonderful of an experience. More

Within 5 minutes of placing a request for the cost of a new MX-5, we recieved a phone call from Scott (this was just after 9 pm, when the poor guy should have been on his way home) He prepared a quote for new MX-5, we recieved a phone call from Scott (this was just after 9 pm, when the poor guy should have been on his way home) He prepared a quote for us that night so we could forward it to the insurance company. We went in the next day to check out the car; I arranged financing and within two days it was in the driveway. The financing went through seemlessly. The whole experience was easy and low stress. We had a minor issue with the battery which was rectified immediately. By immediately, I mean as soon as the car entered the lot! This is a class outfit from top to bottom. More

We really had a good experience with Mazda of Towson. Everybody was friendly and accommodating, especially Chris Taylor he is an excellent sales associate. He was very approachable and friendly, He real Everybody was friendly and accommodating, especially Chris Taylor he is an excellent sales associate. He was very approachable and friendly, He really tried his best to accommodate our requests. The BEST of all he gave us a great deal. He really is the GREAT DEALER . The finance department was fast in processing the paper works. Would definitely recommend this dealership. More

My experience at this Mazda dealership was outstanding in every way. I visited several dealerships before landing at Heritage Mazda. Chad was by far the most genuine and comfortable salesperson I've ever wor every way. I visited several dealerships before landing at Heritage Mazda. Chad was by far the most genuine and comfortable salesperson I've ever worked with. He took his time to explain the ins and outs of the various models and to help me determine the best car for me. He never pushed me to buy up. Chad was very thorough and patient about explaining every feature of the car even after the deal was sealed. My Mazda 3 came with bluetooth and Chad set the whole thing up before I left. Scott was great too. He explained each cost and all of my options in a way that I could easily understand. I felt like I got a great deal and he gave me a fair price on my trade in. He even let me borrow his computer to read reviews (Edmunds, etc.) of the Mazda 3 as well as other cars I was considering! The facility is very nice too. Chad gave me a little tour of the sevice waiting area. It looked clean and comfortable plus free wifi. When I'm ready to buy a new car, Heritage Mazda Towson will be my first stop! More

Historically, car buying for Sean and I has always been an unpleasant experience, but we are thrilled that we have finally broken that trend with our experience at Heritage Mazda of Towson. Bo was excelle an unpleasant experience, but we are thrilled that we have finally broken that trend with our experience at Heritage Mazda of Towson. Bo was excellent to deal with...we never felt pressure or "oversold". He was knowledgeable and if we asked a question that he wasn't sure of, he always made sure that he found out the information for us. Truthfully, the way we were treated at Mazda Towson ultimately contributed to our buying decision. We are very happy with our new CX-9, and will highly recommend this dealership and Bo to anyone looking to purchase a Mazda. Thank you! More

Chad was a great salesman. Helped me find the right car that was a good fit for me price and style wise. Couldn't of asked for anything better for customer service from a sales person or from any other of that was a good fit for me price and style wise. Couldn't of asked for anything better for customer service from a sales person or from any other of the employees at the dealership. From the time i walked in to the time I lefted with my car, i was helped 100% of the way. More

I had some crazy circumstances regarding the trade in of my old car (paid off but co-owned with an ex), Chris, Joe and the whole team were patient and went out of their way to make this lease happen. We wo my old car (paid off but co-owned with an ex), Chris, Joe and the whole team were patient and went out of their way to make this lease happen. We worked together for a couple of weeks and finally, on 3/9, I was able to pick up my new Mazda3. I appreciated everything they did for me and will definitely recommend that others go there. More

Before yesterday afternoon, I would have been willing to bet money on the belief that there is no such thing as a good, honest car salesman/dealership, but then I met Chris and the Heritage Mazda Towson tea bet money on the belief that there is no such thing as a good, honest car salesman/dealership, but then I met Chris and the Heritage Mazda Towson team. I traveled an hour and a half to shop for a used CX-7 there because 1.) they had more in stock than the others combined 2.) they had the best prices I could find and 3.) respect and confidence in that it is a MileOne dealership! That visit paid off because I left with, what can only be described as, my dream car! No scams, no hidden fees, no gimics and we were treated so well and got such a great deal! They earned our business as well as our loyalty and in the future we will be visiting them first when looking for a new or used vehicle. More