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Heritage Mazda Towson
Lutherville, MD
1,324 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,324 reviews
December 18, 2010
I had a terrific experience and have never owned a Mazda before. My brother-in-law has 2 of them and highly recommended getting one. Mr. Ndiaye was professional, courteous,respectful and engaging. He was before. My brother-in-law has 2 of them and highly recommended getting one. Mr. Ndiaye was professional, courteous,respectful and engaging. He was solicitous and not aggressive in his sales approach. Mr. Feinstein was friendly, engaging,and professional. Both worked diligently to help me purchase the car I wanted and at a GREAT price. Mr. Samuel B. was also courteous and very helpful in completing the financial arrangements. All stayed overtime to help complete the deal and I appreciated that. I have and will continue to recommend Heritage to friends More
by iremazda6
Employees Worked With
Malik Ndiaye, Scott Feinstein,
December 17, 2010
This has been the best car buying experience I've ever had. The sales people were wonderful. I knew I wanted a Mazda 6, but was uncertain as to the options offered. They explained them to me, showed me th had. The sales people were wonderful. I knew I wanted a Mazda 6, but was uncertain as to the options offered. They explained them to me, showed me the cars with different options side by side. I was also uncertain about color. They did not have one of the colors I thought I wanted on the lot. They went out of their way to locate a car with the color at another dealership and moved it within an hour for me to see. I drove away satisfied I had the car I wanted, at the price I wanted to pay. I would recommend them to anyone! More
by caroldiamond
Employees Worked With
Scott Feinstein & Malik Ndiaye
December 13, 2010
We could not be any more pleased with Heritage and Ricardo. We were immediately put at ease, and Ricardo did a great job at answering all of our questions. We felt very comfortable during the whole Ricardo. We were immediately put at ease, and Ricardo did a great job at answering all of our questions. We felt very comfortable during the whole purchasing process, and the customer service was fantastic. We'd been to around 10 dealers before we purchased our new Mazda, and we were most pleased with Heritage. I highly recommend them for new or used car purchases. More
by mamaf2010
Employees Worked With
Ricardo Romano
November 19, 2010
My car buying experience was actually fun, rewarding, and very fulfilling. From the very beginning, Brett was professional yet likable, and he really went above and beyond the call of duty in ensuring I got very fulfilling. From the very beginning, Brett was professional yet likable, and he really went above and beyond the call of duty in ensuring I got the exact car I wanted at the best price we could agree on. I never felt shamed, pressured, or negatively viewed about any of the process of negotation, which is a far cry from my only previous car-buying experience, at Ourisman in Laurel (where I will never return). Brett was patient and easy to work with and by the end of multiple hours of talking, driving, and bargaining, I considered him a friend. I will absolutely come back to Heritage. Brett said he sold Mazdas because he believed in the product, and this is before he knew that I decided to buy another Mazda because I narrowly survived a very bad car crash in my previous Mazda3. Mazda earned my loyalty through how its product performed under pressure, and Brett and the dealership earned my loyalty through their performance as well. Brett personally took the time to show me (or actually set up) every cool feature on my car, which I really appreciated. He was as excited as I was about the prospect of me driving home in a new Mazda3. Moreover, on a general note, I was very impressed by the clean, state-of-the-art service facilities and the general friendly attitude of the dealership. THANKS SO MUCH! More
by merrilyn23
Employees Worked With
Brett Fader
