Heritage Mazda Towson

The overall experience was very satisfying. There was no hard sell from Brett. He initially answered our questions and followed up with polite inquiries. That aspect was one of the factors in making our d hard sell from Brett. He initially answered our questions and followed up with polite inquiries. That aspect was one of the factors in making our decision. When we finally did, Bret could not have been more informative and helpful. The deal itself was completed with little haggling and clear explanation of the final cost. Definitely, the most pleasant new car purchase we've had. More

Chad was extremely helpful and still continues to be helpful after I bought my new car last weekend. He got me the best possible deal and was extremely personable. I am so happy with my purchase and wil helpful after I bought my new car last weekend. He got me the best possible deal and was extremely personable. I am so happy with my purchase and will definitely be going back in the future when I want a family vehicle. Everyone was so friendly and they even stayed after hours to finish my sale and make sure I could drive the car home that night. They also gave me a great deal on the trade in for my old vehicle. More

When me and my dad they were very friendly from the start. Once we told Joe what we were looking for, he was more then willing to go out of his way to track down a car I wanted. Even though I was una start. Once we told Joe what we were looking for, he was more then willing to go out of his way to track down a car I wanted. Even though I was unable to get that one because it was already sold, he found an even better and more my style kind of car. Once I test drove it and loved it, he handled everything else making buying my first car an easy and quick experience. More

I recently purchased a 2011 Mazda 2 from Heritage Mazda and had an excellent experience. The team was able to get me the exact car that I wanted and because I live in Pennsylvania, we were able to negotia and had an excellent experience. The team was able to get me the exact car that I wanted and because I live in Pennsylvania, we were able to negotiate terms via telephone so that I wouldn't have to make several trips to the dealership. John and Chris were able to give me a total price on my car that left competing dealerships dumbfounded and encouraging me to purchase from Heritage because they were unable to even come close to meeting that price. Heritage did a great job with my purchase and I couldn't be happier! More

my visit to heritage mazada dealership in lutherville, maryland was great. I was in out in no time. for the deal i got, i couldnt pass that up and i know if i get some of my friends over they also would b maryland was great. I was in out in no time. for the deal i got, i couldnt pass that up and i know if i get some of my friends over they also would be leaving out with a brand new or certified used car. no matter how much i like my old car my new truck is my new baby girl. More

Chris & Scott were a pleasure to work with. I let them know exactly what I was looking for and the price range I was able to afford. They listened and assisted every step of the way, with no pressure them know exactly what I was looking for and the price range I was able to afford. They listened and assisted every step of the way, with no pressure. They continued to provide me with as much information as I requested & were open and honest. I would recommend this dealership, but more importantly each one of them, to both family and friends! More

I had an excellent experiance at this dealership, all of the employees were very friendly and helpful. They made buying my car as easy as possible and bent over backwards to make sure I was happy with my ne the employees were very friendly and helpful. They made buying my car as easy as possible and bent over backwards to make sure I was happy with my new car. 5 star dealer all the way!!!!!! When I buy another car I will go back to this dealer for sure!!! More

Had an awsome experience. After 3 other dealerships this one was a breathe of fresh air. No pressure and they listened to exactly what I was looking for. Joe was great and easy to work with and I did not one was a breathe of fresh air. No pressure and they listened to exactly what I was looking for. Joe was great and easy to work with and I did not have to spend 6 hours at the dealership signing papers. Wish all dealerships could be this wonderful of an experience. More

We really had a good experience with Mazda of Towson. Everybody was friendly and accommodating, especially Chris Taylor he is an excellent sales associate. He was very approachable and friendly, He real Everybody was friendly and accommodating, especially Chris Taylor he is an excellent sales associate. He was very approachable and friendly, He really tried his best to accommodate our requests. The BEST of all he gave us a great deal. He really is the GREAT DEALER . The finance department was fast in processing the paper works. Would definitely recommend this dealership. More

Within 5 minutes of placing a request for the cost of a new MX-5, we recieved a phone call from Scott (this was just after 9 pm, when the poor guy should have been on his way home) He prepared a quote for new MX-5, we recieved a phone call from Scott (this was just after 9 pm, when the poor guy should have been on his way home) He prepared a quote for us that night so we could forward it to the insurance company. We went in the next day to check out the car; I arranged financing and within two days it was in the driveway. The financing went through seemlessly. The whole experience was easy and low stress. We had a minor issue with the battery which was rectified immediately. By immediately, I mean as soon as the car entered the lot! This is a class outfit from top to bottom. More