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Heritage Mazda Towson
Lutherville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I got a new car with them, I already knew what car I wanted, so it was a simple sale. They found the car I wanted in PA, went to get it and after that looks like they went off the map. I was waiting for wanted, so it was a simple sale. They found the car I wanted in PA, went to get it and after that looks like they went off the map. I was waiting for the hard tags, no one never called me to tell the hard tags were ready, I had to call them at the last minute. No one ever set a date for the 1st service, like normal dealers do. I would never buy another car with them again and will find another dealer to do my Mazda services from now on. More
The dealership was outstanding in all areas. My salesman Freddie and the GM Scott could not have helped me more. I will be returning with my son to buy his first car and also will tell friends and family al Freddie and the GM Scott could not have helped me more. I will be returning with my son to buy his first car and also will tell friends and family also about this great experience. More
I had a specific payment amount that I had to hit in order to buy the car. Josh and team gave me a great value for my car and got the price of the new car below my bare minimum monthly payment. They wer order to buy the car. Josh and team gave me a great value for my car and got the price of the new car below my bare minimum monthly payment. They were very easy to work with, extremely professional, and told the truth. More
My experience at Heritage Mazda was nothing short of amazing and exciting. The Sales Associate Jo, was extremely nice and considerate. He greeted us politely, provided us with some information about the amazing and exciting. The Sales Associate Jo, was extremely nice and considerate. He greeted us politely, provided us with some information about the lot and then gave us the space and time we requested. Some sales associates can be overbearing and pressure you. Jo was perfect. He was very down to earth while at the same time maintained very professional demeanor and was very knowledgable about the cars. He went above and beyond in a number of small ways to makes sure I had a great experience and was getting a good deal. I am extremely satisfied with my overal experience and will certainly be recommending this great dealership and Jo to friends and family. More
We went to the dealership with a car from the website in mind. We were quickly greeted at the door by Joe and he was super friendly while also being helpful and informative. We took a test drive of the car mind. We were quickly greeted at the door by Joe and he was super friendly while also being helpful and informative. We took a test drive of the car we had our eyes on and it was GREAT! From the moment I sat in the car I knew it was the one for me. Joe then made the process for my family and me to buy the car very simple and easy. He broke down the pricing and financing. He made it a very painless process. I know that I have a great car and a great support staff if I ever have any questions or concerns about my new Mazda 3 gran touring. Thank you so much. I highly recommend this dealership to anyone looking for a new car. The sales and financing team as well as the car were all top notch!! More
My wife and I went into the dealership not knowing if we would be able to get a new vehicle with our credit and trade-in situation. Everyone there was so friendly and made us feel welcome! Our salesman, Fr would be able to get a new vehicle with our credit and trade-in situation. Everyone there was so friendly and made us feel welcome! Our salesman, Fred Vanover, was such a wonderful person to deal with. He assured us he would try to help us out and exceeded our expectation ten fold!!!! Words cannot express how satisfied we are with the whole process. I am so happy that we were able to make a deal and will definitely recommend this dealership to everyone I know. When my wife is ready to get a new car we will obviously be back to see Fred! Thank you for such wonderful customer service! A++++++!!! More
THESE PEOPLE WERE " STRAIGHT SHOOTERS" IN ALL ASPECTS OF THE BUYING PROCESS.THEY WENT BEYOND NORMAL BOUNDS TO EARN MY BUSINESS BY PRICING, LOCATING & SECURING MY VEHICLE WITHIN HOURS.THEY THEN GO ASPECTS OF THE BUYING PROCESS.THEY WENT BEYOND NORMAL BOUNDS TO EARN MY BUSINESS BY PRICING, LOCATING & SECURING MY VEHICLE WITHIN HOURS.THEY THEN GOT ME ABSOLUTE TOP DOLLAR FOR MY TRADE.I DEALT WITH THEM VIA THE INTERNET UP TO THE DAY I TOOK DELIVERY OF MY MAZDA 5GT.I FULLY EXPECTED EVERYTHING TO CHANGE ONCE I ARRIVED AT THE DEALERSHIP; HOWEVER, I WAS MISTAKEN! THEY SAY WHAT THEY MEAN AND THEY MEAN WHAT THEY SAY. THESE GUYS ARE THE " REAL DEAL !!" P.S.-ASK FOR JOE,THE INTERNET MGR.,IF INTEGRITY & FOLLOW-UP ARE IMPORTANT TO YOU. More
I would highly recommend not only this dealership, but all three of the associates with which I dealt. From the moment I sent an email to their website, until the time I drove the car off the lot, I was all three of the associates with which I dealt. From the moment I sent an email to their website, until the time I drove the car off the lot, I was more than happy with the service. I've bought many cars over the past 25 years & have never received the honesty & service like this experience. For the first time, I will not remove the license plate frame from the dealer. I will be giving the dealer & employee names to anyone I know who want to buy a car. Keep up the great work! You're breaking the stereotype of a used car dealer/salesperson. More
I did my research and decided to come here to look for a new car after being in a recent car accident. I wanted a car that was reliable and safe, and I was able to find that at Mazda. All of the sales peopl new car after being in a recent car accident. I wanted a car that was reliable and safe, and I was able to find that at Mazda. All of the sales people were very helpful and Fred was great to work with. Everyone was super friendly and it was a pleasure doing business there. I would recommend this dealership to anyone! More