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Heritage Mazda Towson
Lutherville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I would definitely recommend this dealership and Bo to work with in getting a vehicle. Everyone was extremely helpful and great to work with. A lot of other dealerships pressure you, it was not like that work with in getting a vehicle. Everyone was extremely helpful and great to work with. A lot of other dealerships pressure you, it was not like that here so that was nice as well-it was relaxed and comfortable. I will definitely be recommending you. More
I had a great experience with Heritage Mazada. Garret Evans was very knowledgeable and helpful. They gave me way more on my trade in then I expecting to get. The overall all experience went smoothly and Evans was very knowledgeable and helpful. They gave me way more on my trade in then I expecting to get. The overall all experience went smoothly and was pretty quick. A great place to buy a car. More
This is our second time purchase at Heritage Mazda at This is our second time purchase at Heritage Mazda at Towson. Garret assisted us this time and he was great! He was very informative, straightforw This is our second time purchase at Heritage Mazda at Towson. Garret assisted us this time and he was great! He was very informative, straightforward and courteous. He also presented us with viable options to choose from, including new cars, certified pre-own, leasing--each of which he took time to explain the benefits and differences. The manager and finance person were also helpful with various financing options. My wife and I returned to this location as we had the best experience 3-years ago when we visited close to 20 dealers in Maryland. Having experienced all sort of dealer scams we read on the internet, their approach was quite refreshing and we decided to buy from them. Fortunately, they haven't changed their approach, and we are very pleased with both purchases at this dealer. We were grateful that Garret cleared a desk and set up an area for so our son could complete his homework without distractions. We also appreciated Garret giving our 10-year old son balloons, toys and games to play while we were busy discussing purchase, leasing and finance options for new, certified or used vehicle... Thanks to Garret our son was no longer bored after homework but made himself at home as my wife and I continued the process of purchasing a new car. We do recommend Heritage Mazda at Towson, especially for those who are not too familiar about car-buying gimmicks. Their service/repair section is great too so you'll be well-covered. Frank and Kanako More
Rodney and Ty were great in sales. Both were well informed about the cars we were interested in. We purchased 2 cars in 2 days and the experience was one of the best. We weren't pressured and were informed about the cars we were interested in. We purchased 2 cars in 2 days and the experience was one of the best. We weren't pressured and were not attacked the minute we walked into the dealer. We initially were going to purchase 2 Hyundai cars from a sister dealer but left without a purchase as they had us thinking for 4 hours( at the dealer) that they had possession of one of the cars we wanted. Not Bristol's fault, but it was on Doug. Ty and Rodney answered all of our questions and Rodney even drove to VA to get a car he thought I might like for me to check out. I purchased a different car, a CX 5 and love it. Ty was so helpful and friendly and the salesmen work together, not at all competitive, which certainly makes the customer more comfortable. The managers, Jason. Jason and Chuck wanted us to be happy and it showed. Joe in finance initiated our paperwork for the second car on the first night and this made the second purchase easier. This is definitely a customer oriented dealer. Keep Ty and Rodney happy They both deserve a raise. The Jasons , Chuck and Joe work well together and don't hover over their sales people. They let them do their jobs without pressure. Mile One, keep your team together and we will be back when it is time for another new car. Best team in the business! More
My husband and I ventured into Heritage Towson looking for a replacement car after a recent accident. I needed a car that could work within our budget since it was an unexpected purchase. Ty was wonderf for a replacement car after a recent accident. I needed a car that could work within our budget since it was an unexpected purchase. Ty was wonderful. He helped us find the right car and worked with us while we worked with our insurance company. We highly recommend Heritage Towson! More
I visited Mazda of Towson for my first time car buying experience and found it to be a very smooth purchase. I worked with Ty Pearmon who was very friendly and was very knowledgeable about the car. I was experience and found it to be a very smooth purchase. I worked with Ty Pearmon who was very friendly and was very knowledgeable about the car. I was able to get the exact car I wanted at a reasonable price! I would recommend this dealership to family and friends and especially for those who are not very familiar with car buying in general. I love my new Mazda 3! More
We had decided it was time for a new car. I had done some research and we thought we would start with a Mazda..my thoughts were with the CX9 but we wanted to look at the CX5 also...we looked around the some research and we thought we would start with a Mazda..my thoughts were with the CX9 but we wanted to look at the CX5 also...we looked around the lot and we were not hovered by anyone, given our space to take our time and then we were connected with Ty Pearmon...he was great, relaxed, not pushy, and informative. He started us with the CX5 and I felt it a bit small since coming from a Volvo XC90..then we drove the CX9 and I really liked it, so did my husband...we had a price range in mind and Ty really was concerned about what our priorities and desires of a future purchase and then he showed us a car that we really felt was a great fit...Ialso feel it is a good value..Truthfully, we had no intention of purchasing a car that day, had just started looking, but everything went so smoothly that it all fell into place in such a comfortable way that it was such a pleasurable experience...I would truly recommend Heritage for a future purchase to anyone and would definitely recommend Ty as a Sales Respresentative...you will not be pressured and you will be treated genuinely...I have to also mention the the Finance Department, Sam, I believe was the gentlemans name, was terrific...everyone I have met seems to be very friendly and informative...Thanks for a great experience! More
Mike and Jason were great to deal with. This was one of the best new car buying experiences I have had in a long time! They 100% believe in total customer service. i could have bought my Mazda CX-5 locally the best new car buying experiences I have had in a long time! They 100% believe in total customer service. i could have bought my Mazda CX-5 locally in Hanover PA but got treated like I was a nobody there >Oh well they lost a $35,000 sale! It was worth it to buy at Heritage Mazda even though it is 90 minutes from my house Love you guys! More
Everything about my experience with the Towson branch of Heritage Mazda was excellent; from the initial contact through the website to the final sale, the staff were polite, helpful, honest, friendly, atten Heritage Mazda was excellent; from the initial contact through the website to the final sale, the staff were polite, helpful, honest, friendly, attentive, and fair. The final price was excellent as well. My mechanic, who was loyal to my previous, 17 year old car, also speaks very highly of the people at the Towson branch. I will definitely be recommending them to my friends looking to buy a new or used car. The staff I worked with: Lauren Pedersen, Sales Associate. Jody DeSell, Internet Sales Manager, Sam Boodhoo, Finance Manager. More
Chris Germanakos, Joe M. and Samuel Boodhoo were very friendly and made sure I got the vehicle that I wanted from the Internet. They let me test drive and I fell in love with the vehicle. I highly reco friendly and made sure I got the vehicle that I wanted from the Internet. They let me test drive and I fell in love with the vehicle. I highly recommend Heritage Mazda Towson!!! More