Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Mazda Towson
Lutherville, MD
1,344 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,344 reviews
October 18, 2014
Best car buying experience I've had Garret was awesome. He was personable, friendly, not pushy at all. Completely different from any other car buying experience. I came in asking for wha Garret was awesome. He was personable, friendly, not pushy at all. Completely different from any other car buying experience. I came in asking for what I want and that's what I was given. I had my eye on a specific car for a long time and when I was ready to buy I went in. Unfortunately, the price had just went up but they happily gave me the original price, no questions asked. Garrett answered all my questions and signing my paperwork took minutes. I would definitely buy from them again. More
by Samantha Snyder
Employees Worked With
Garret Evans, Garrett Evans
October 18, 2014
Great Service by Sang!! Al though I ended up not getting the car from Heritage Mazda Towson (nothing to do with my sales rep - Sang) I will say, I was extremely impressed wit Al though I ended up not getting the car from Heritage Mazda Towson (nothing to do with my sales rep - Sang) I will say, I was extremely impressed with the customer service Sang provided, very prompt, very helpful and polite with advice, nothing was too much trouble and he instilled confidence in me to happily trade with him in the future. Highly recommend. More
by Jegan Vengada
Employees Worked With
Sang Dang, Sang Dang
October 15, 2014
great experience Garrett was the best!! I definitely recommend him and his team. They were knowledgeable and helpful at every step of the way. Thank you for everything Garrett was the best!! I definitely recommend him and his team. They were knowledgeable and helpful at every step of the way. Thank you for everything!! More
by Melissa Casalena
Employees Worked With
Garrett, Scott, Doug, Garrett Evans, Doug Lamkin
October 15, 2014
Great Service We had been looking for a car to replace my old SUV and I knew that a Mazda 3 was the way to go. I visited a few dealerships, but Garrett at Heritage We had been looking for a car to replace my old SUV and I knew that a Mazda 3 was the way to go. I visited a few dealerships, but Garrett at Heritage Mazda provided the most thorough help in selecting a vehicle that had the options we wanted. There was a little mix-up with the valuation of my trade, but Garrett ensured that we left happy. I would definitely recommend Garrett and the team at Heritage Mazda! More
by andre14
Employees Worked With
Garrett Evans, Garrett Evans
October 07, 2014
Great experience I had a wonderful time buying my mazda6 at Hertiage Mazda and my salesmen Sang was a friendly and knowledgeable person that knew about the automobile I had a wonderful time buying my mazda6 at Hertiage Mazda and my salesmen Sang was a friendly and knowledgeable person that knew about the automobile he was selling. More
by Lesatkinson61
Employees Worked With
Sang dang, Sang Dang
September 22, 2014
Love My CX-5 Garrett Evans was my sales-person and I was very pleased with his assistance. He made my car buying experience fruitful and enjoyable. I spoke to Garr Garrett Evans was my sales-person and I was very pleased with his assistance. He made my car buying experience fruitful and enjoyable. I spoke to Garrett several times via cell or text. I gave him my expectations, and they were more than met. He made sure I was comfortable and answered any questions/concerns that I had. I haven't been disappointed so far. More
by Timberly
Employees Worked With
Tony Kim
September 18, 2014
Enjoy The Journey Thank you Garrett for going the extra mile to put me in the Mazda 3 I really wanted. Your kindness, knowledge, and consistency are greatly appreciated Thank you Garrett for going the extra mile to put me in the Mazda 3 I really wanted. Your kindness, knowledge, and consistency are greatly appreciated. More
by Kgross30
Employees Worked With
Garrett Greg , Garrett Evans
September 17, 2014
Mazda CX5 Garrett was great and made the whole experience very easy. He was extremely knowledgable about the cars and answered all of our questions. I would hig Garrett was great and made the whole experience very easy. He was extremely knowledgable about the cars and answered all of our questions. I would highly recommend him to friends and family. More
by Amyrapkin
Employees Worked With
Garrett Evans, Garrett Evans
August 27, 2014
Purchasing a car I found the used car I wanted at Heritage Mazda online. I spoke with Garrett, and went to view the car with trepidation, as my last two purchasing ex I found the used car I wanted at Heritage Mazda online. I spoke with Garrett, and went to view the car with trepidation, as my last two purchasing experiences were not pleasant. Garrett was professional and attentive to my concerns. My husband and I were in and out of the dealership within 2 1/2 hrs, and went home with our new (to us) car. It was painless and even enjoyable. I got the car I wanted at a price I could afford, there was no pressure or hassle, and I am very pleased with my choice of dealership and car. Garrett made it all possible, and very easy. He even let me come back the next night to make the down payment and saved my license plate frame for me. In my last 20 years of buying a car, it has never been so easy or friendly. More
by Leslie Rathbun
Employees Worked With
Garrett Evans, Garrett Evans
August 24, 2014
Heritage Mazda Towson and Garrett Evans are AMAZING I recently decided to lease my first new car. I knew that I wanted a Mazda because of the excellent reviews but was very new to the process of buying I recently decided to lease my first new car. I knew that I wanted a Mazda because of the excellent reviews but was very new to the process of buying or leasing a car. I met with Garrett Evans who walked me through the entire process. was actually unsure of what would be the best decision in my situation, being a new grad with student loans. Garrett informed me of the pros and cons of leasing vs. buying. He never became frustrated with my millions of questions and ensured me that he was eager to help in any way possible. He took care of EVERYTHING- no hassle and very quick. I felt more than comfortable driving away in my BEAUTIFUL 2014 Mazda 3. Even when I had questions after the signing, Garrett was more than willing to help and checked on how I was doing with my new car. I will ALWAYS recommend Heritage Mazda Towson and Garrett Evans. Not once did I feel pressured to make a purchase and I felt comforted and informed. Thank you Garrett and Heritage Mazda staff for being nothing short of amazing. I'll be back! More
by samantha.burley.351
Employees Worked With
Garrett Evans
