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Heritage Mazda Towson
Lutherville, MD
1,351 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,351 reviews
October 30, 2014
Great customer service It was my first car buying expirence and it was made very stress free for me! Everyone I worked with was friendly, helpful and knowledgeable! It was my first car buying expirence and it was made very stress free for me! Everyone I worked with was friendly, helpful and knowledgeable! More
by Krumpy18
Employees Worked With
Sang Dang , Sang Dang
October 29, 2014
Easy Car-Buying Experience Recently traded in my RX 8 and purchased a new CX 5 from Heritage Mazda Towson. An excellent experience from start to finish. Process was easy, relaxe Recently traded in my RX 8 and purchased a new CX 5 from Heritage Mazda Towson. An excellent experience from start to finish. Process was easy, relaxed, and I had my new CX 5, exactly to my specifications, in a couple hours. Sang Dang was outstanding: friendly, knowledgeable, efficient, and thorough. Easiest and best car buying experience I've ever had. Also, the Mazda Service department here is excellent. The only place I will take my Mazdas for service. Mike and Dora are great. Highly recommended all around. More
by James Cooke
Employees Worked With
Sang Dang, Mike Umberger, Dora Norman, Sang Dang
October 28, 2014
Just as great as I remember I purchased a 2012 Mazda 6 from Heritage Towson a little over two years ago and the experience was fantastic. A few weeks ago, I was in an accident an I purchased a 2012 Mazda 6 from Heritage Towson a little over two years ago and the experience was fantastic. A few weeks ago, I was in an accident and my car was totaled. I knew I wanted another Mazda 6 so I looked at two different dealers before coming back to Heritage Towson. I shouldn't have wasted my time with the other guys because second time around, this place is just as wonderful. I dealt with Jody the first the time and Sang the second time - both all around, great guys. Both times I was given a reasonable price for the car and the entire process took less than three hours. I love my brand new Mazda 6 and will definitely be having it serviced at Heritage Towson, just like I had my other car, because the service department is great too. Thanks guys! More
by taylorewalters
Employees Worked With
Sang Dang, Jody Desell, Jody DeSell, Sang Dang
October 27, 2014
An ideal car-buying experience This was my first time buying a car, and Heritage made the experience much more pleasant than I had anticipated. The staff was eager to help and provi This was my first time buying a car, and Heritage made the experience much more pleasant than I had anticipated. The staff was eager to help and provided a great deal of information rather than applying pressure, and the sale was straightforward. They offered a better price than I had hoped for and they explained everything quite lucidly. Highly recommended. More
by bdgillespie
Employees Worked With
Sang Dang and Bo Hudson, Sang Dang, Bo Hudson
October 21, 2014
Complimenting the service I recieved. Heritage Mazda Towson made me feel very comfortable when I purchased my new car.Sang Dang was very patient with me and made sure I left happy and sati Heritage Mazda Towson made me feel very comfortable when I purchased my new car.Sang Dang was very patient with me and made sure I left happy and satisfied. I'm very glad I picked that dealership. More
by vbrooks12
Employees Worked With
Sang Dang, Sang Dang
October 21, 2014
First Car Purchase I walked into Heritage Mazda with great expectations and they did not disappoint!!! My sales rep Garrett was extremely knowledgeable in the type of ca I walked into Heritage Mazda with great expectations and they did not disappoint!!! My sales rep Garrett was extremely knowledgeable in the type of car I wanted to drive out with (2015 MAZDA 3). No buyer's remorse on this bad boy right here! More
by Margaret Addy
Employees Worked With
Garrett Evans, Garrett Evans
October 19, 2014
Very happy with Heritage Sales for another Mazda purchase. I had been looking to trade in my 2011 Mazda3 for a newer model and was quite impressed with the new models. The experience with Sang was just amazin I had been looking to trade in my 2011 Mazda3 for a newer model and was quite impressed with the new models. The experience with Sang was just amazing. He was knowledgeable about the product and was very eager to answer any questions. I had set my mind on just 2 exterior colors and the almond leather interior and while they did not have it in stock, they searched dealer stocks nearby and found just what I was looking for. The entire purchase process was a lot faster than any experience that I've had in the past. Provided that I have a continuing positive experience with service, I will be returning for my next Mazda purchase. More
by Scott Kover
Employees Worked With
Sang Dang, Sang Dang
October 18, 2014
Best car buying experience I've had Garret was awesome. He was personable, friendly, not pushy at all. Completely different from any other car buying experience. I came in asking for wha Garret was awesome. He was personable, friendly, not pushy at all. Completely different from any other car buying experience. I came in asking for what I want and that's what I was given. I had my eye on a specific car for a long time and when I was ready to buy I went in. Unfortunately, the price had just went up but they happily gave me the original price, no questions asked. Garrett answered all my questions and signing my paperwork took minutes. I would definitely buy from them again. More
by Samantha Snyder
Employees Worked With
Garret Evans, Garrett Evans
October 18, 2014
Great Service by Sang!! Al though I ended up not getting the car from Heritage Mazda Towson (nothing to do with my sales rep - Sang) I will say, I was extremely impressed wit Al though I ended up not getting the car from Heritage Mazda Towson (nothing to do with my sales rep - Sang) I will say, I was extremely impressed with the customer service Sang provided, very prompt, very helpful and polite with advice, nothing was too much trouble and he instilled confidence in me to happily trade with him in the future. Highly recommend. More
by Jegan Vengada
Employees Worked With
Sang Dang, Sang Dang
October 15, 2014
great experience Garrett was the best!! I definitely recommend him and his team. They were knowledgeable and helpful at every step of the way. Thank you for everything Garrett was the best!! I definitely recommend him and his team. They were knowledgeable and helpful at every step of the way. Thank you for everything!! More
by Melissa Casalena
Employees Worked With
Garrett, Scott, Doug, Garrett Evans, Doug Lamkin
