Heritage Mazda Towson

Our salesman was Eddie Croker and he was GREAT!! Car shopping/purchasing is one of my lease favorite things to do; however, Eddie made this experience painless. I called to let him know I was on my way shopping/purchasing is one of my lease favorite things to do; however, Eddie made this experience painless. I called to let him know I was on my way and when I got to Heritage Mazda Towson he had the 2 vehicles I was interested in out and ready for me to review. We were outta there in less than 2 hours. From test drive, to negotiations, to financing, and Eddie even went the extra mile to set up my blue tooth. Thanks Eddie!! I LOVE my CX-9. More

I enjoyed my whole experience in purchasing my RX-8 Grand Touring. My husband and I arrived at Heritage Mazda at 7:30 pm on Monday, November 7, 2011. Eddie Coker was at the door ready to greet us as soon a Touring. My husband and I arrived at Heritage Mazda at 7:30 pm on Monday, November 7, 2011. Eddie Coker was at the door ready to greet us as soon as we arrived. I found him to be very pleasant, professional, knowledgeable, and most important to me -- sincere in trying to ensure that I was able to drive home that night in the very vehicle I had looked up on the Internet. There was not any moment when I felt he was "just trying to make a sale." I felt he really cared and listened when I was concerned about having my credit pulled before I knew for certain what my chances were in getting financed. I had my credit score in hand and he took it to his rep. who was able to give me a "worse case scenario" before we moved forward. After a few more minutes discussing my options (including other dealers who had a similar vehicle), I was comfortable and sure that I wanted to purchase my vehicle from Heritage Mazda because of Eddie. We made a deal that night and I drove my RX-8 home within a few hours. I appreciate the fact that I did not have to spend 8 hours at the dealership. So, the speed with which everyone worked was also a major plus for me. More

Chad is a really good salesman. When it came to cars, he knew what he was talking about. He was very honest with me and gave me his personal opinion about each car. He was always there to answer any questio knew what he was talking about. He was very honest with me and gave me his personal opinion about each car. He was always there to answer any question I had when I called, and let me check out/test drive any of the cars I wanted, whenever I wanted to (without ANY hassle). He stayed past close a few nights, and remained friendly and helpful the entire time. I am definitely going to recommend Chad to any of my friends looking for a car in the future. More

I was referred from a friend and I was very hesitant since I was buying this car all alone.Previous cars I had lots of help and advice from family and friends. I went in nervous and came out extremely h since I was buying this car all alone.Previous cars I had lots of help and advice from family and friends. I went in nervous and came out extremely happy. I bought a 2009 Mercury Mariner and I was stuck between a couple cars but I got a deal that I couldn't pass up. They worked with me to help get me where around where I wanted to be price range. Not only did Chad fulfill those needs. He had provided everything from hot chocolate and aspirin for my daughter to a charger to charge my phone which was dying. He also took the time to answer every single question that I asked whether it was a dense question or not and he had a great attitude and didn't make me feel stupid. He showed me every little feature my car had to offer before he sent me on way of course with the directions to get home. Overall it was a great experience for me and buying my first car all alone. I highly recommend going to this dealership and you will find yourself very at ease and in great hands. More

I really enjoyed my car buying experience at this car dealership. The sales person, Hank Johnson, who assisted me was very helpful and knowledgeable about the vehicle that I purchased. Samuel Boodhoo, th dealership. The sales person, Hank Johnson, who assisted me was very helpful and knowledgeable about the vehicle that I purchased. Samuel Boodhoo, the Finance Manager, was a joy to work with. I would definitely purchase another car from this dealership. More

Fred was very nice and explained everything. He made buying a new car fun. The whole experience was very smooth. The whole team was very accommodating. I like to say thank you to them all. buying a new car fun. The whole experience was very smooth. The whole team was very accommodating. I like to say thank you to them all. More

The dealership was outstanding in all areas. My salesman Freddie and the GM Scott could not have helped me more. I will be returning with my son to buy his first car and also will tell friends and family al Freddie and the GM Scott could not have helped me more. I will be returning with my son to buy his first car and also will tell friends and family also about this great experience. More

I had a specific payment amount that I had to hit in order to buy the car. Josh and team gave me a great value for my car and got the price of the new car below my bare minimum monthly payment. They wer order to buy the car. Josh and team gave me a great value for my car and got the price of the new car below my bare minimum monthly payment. They were very easy to work with, extremely professional, and told the truth. More

My experience at Heritage Mazda was nothing short of amazing and exciting. The Sales Associate Jo, was extremely nice and considerate. He greeted us politely, provided us with some information about the amazing and exciting. The Sales Associate Jo, was extremely nice and considerate. He greeted us politely, provided us with some information about the lot and then gave us the space and time we requested. Some sales associates can be overbearing and pressure you. Jo was perfect. He was very down to earth while at the same time maintained very professional demeanor and was very knowledgable about the cars. He went above and beyond in a number of small ways to makes sure I had a great experience and was getting a good deal. I am extremely satisfied with my overal experience and will certainly be recommending this great dealership and Jo to friends and family. More