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Heritage Mazda Towson

Lutherville, MD

4.8
1,289 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1630 York Road

Lutherville, MD

21093

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Showing 1,289 reviews

December 05, 2013

This is our second time purchase at Heritage Mazda at This is our second time purchase at Heritage Mazda at Towson. Garret assisted us this time and he was great! He was very informative, straightforw More

by Franktaiyo2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garret Evans, Garrett Evans
October 30, 2013

Rodney and Ty were great in sales. Both were well informed about the cars we were interested in. We purchased 2 cars in 2 days and the experience was one of the best. We weren't pressured and were More

by Rangerdog12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Rodney, Jason. Jason, Joe and Chuck
October 23, 2013

My husband and I ventured into Heritage Towson looking for a replacement car after a recent accident. I needed a car that could work within our budget since it was an unexpected purchase. Ty was wonderf More

by MDelCampo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Pearmon
September 30, 2013

I visited Mazda of Towson for my first time car buying experience and found it to be a very smooth purchase. I worked with Ty Pearmon who was very friendly and was very knowledgeable about the car. I was More

by ElenaGroelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Pearmon
Oct 03, 2013 -

Heritage Mazda Towson responded

Greetings Elena! Thank you for stopping by Heritage Mazda Towson. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

September 16, 2013

We had decided it was time for a new car. I had done some research and we thought we would start with a Mazda..my thoughts were with the CX9 but we wanted to look at the CX5 also...we looked around the More

by ccoale1058
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Pearmon
Sep 17, 2013 -

Heritage Mazda Towson responded

Good afternoon, Ccoale. Heritage Mazda Towson is delighted to hear that your car buying experience was a memorable one! We are also pleased that Ty was able to assist you with your new purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Ccoale for the highly praised review.

August 01, 2013

Mike and Jason were great to deal with. This was one of the best new car buying experiences I have had in a long time! They 100% believe in total customer service. i could have bought my Mazda CX-5 locally More

by Cardini1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Edwards, Mike Edwards
July 02, 2013

Everything about my experience with the Towson branch of Heritage Mazda was excellent; from the initial contact through the website to the final sale, the staff were polite, helpful, honest, friendly, atten More

by modonovan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Pedersen, Jody DeSell, Sam Boodhoo, Jody DeSell
Jul 03, 2013 -

Heritage Mazda Towson responded

Good morning modonovan, and thank you for such a positive review of Heritage Mazda Towson. Our team strives to provide excellent customer service and satisfaction to people like yourself. We'll be sure to share your kind words with Jody, Lauren, and Sam about your great experience here. Please don't hesitate to call or stop in with any questions or concerns you may have. Thanks again, and have a great day!

April 05, 2013

Chris Germanakos, Joe M. and Samuel Boodhoo were very friendly and made sure I got the vehicle that I wanted from the Internet. They let me test drive and I fell in love with the vehicle. I highly reco More

by rhodahall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Germanakos
Apr 17, 2013 -

Heritage Mazda Towson responded

Good morning rhodahall. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Mazda Towson works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

February 21, 2013

I recently bought an almost new CX5 at Towson Mazda. 10 min after buying the car, I noticed that the left mirror did not work. I brought the car back in to get it checked out, they take the whole thing apa More

by jguth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
December 14, 2012

Buying experience and service experience were bad: I went in to buy a used car (1 year old) that I test drove a few days prior at the Reisterstown location. I called to double check that the vehicle was More

by RSlim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
sales group, service group
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